.. _built-in-bridge:

Built-in-bridge
----------------

:bdg-secondary:`provider-only`


.. tip:: 

   :ref:`use-action-search-to-navigate-automate`


Overview 
...........

Built-in-Bridge (BIB) is disabled by default for the phones at the system level as it is not used by 
all customers by default. It is used only by customers with Contact Center.

The provider has to perform the following procedures to enable BIB for the
customers having contact center:

* :ref:`configure-bib`
* :ref:`enable-or-disable-bib`

.. note::

   Create a new field display policy at the customer level and add Built-in
   Bridge to the list.




.. _configure-bib:

Configure the Built-in-bridge
.................................


1. Log in to the Automate Admin portal as provider administrator.
2. Go to **Field Display Policies**.
3. Set the hierarchy to the relevant Customer.
4. Select **SubscriberPhoneMenuItemProvider**.
5. Choose **Action > Clone**.
6. In the **Name** field, enter **SubscriberPhoneMenuItemProvider**.
7. From the **Target Model Type** drop-down, choose **relation/SubscriberPhone**.
8. Click '+' next to **Groups** to expand the Groups section, and in the **Title**
   field enter **Phone**.
9. From the **Available** list, choose **builtInBridgeStatus** and click **Select**.
10. Click **Save**.




.. _enable-or-disable-bib:

Enable or disable the Built-in-Bridge
.......................................

.. rubric:: Prerequisites:

* :ref:`configure-bib`

.. rubric:: To enable or disable BIB: 


1. Log in to the Automate Admin Portal as provider administrator.
2. Set the hierarchy to the appropriate Customer.
3. Go to the **Phones** page, then select the relevant phone.
4. On the **Phone** tab:

   * From the **Built in Bridge** drop-down in the **Vendor Config** section, choose
     **On** to enable BIB.
   * From the **Built in Bridge** drop-down in the **Vendor Config** section, choose
     **Off** to disable BIB.

5. Click **Save**.