.. _index-uc-analytics: UC Analytics ################## :bdg:`UC Analytics` .. tab-set:: .. tab-item:: Get started UC Analytics provides visibility into your organization's voice environment, unifying fragmented UC data into comprehensive reports on inventory, usage, and costs. Visualized data, AI-enhanced analytics, and automated reporting enables actionable insights to optimize performance, improved efficiency, and informed decisions. .. grid:: 1 2 3 3 :gutter: 3 :padding: 0 :class-container: sd-mt-3 .. grid-item-card:: Introduction :link: index-voss-core.html :class-card: sd-shadow-sm sd-hover-raise Get started with VOSS core concepts and tools. Learn how dashboards, menus, hierarchies, and roles fit together, configure RBAC, and customize your system. .. grid-item-card:: Install & Upgrade :link: src/user/index-install-and-upgrade-chapters.html :class-card: sd-shadow-sm sd-hover-raise Step-by-step install and upgrade guidance for the VOSS Core Platform and products, including prerequisites, safety checks, and rollback options. .. tab-item:: Configure & Manage .. grid:: 1 2 3 3 :gutter: 3 :padding: 0 :class-container: sd-mt-3 .. grid-item-card:: About UC Analytics :link: src/user/ch-feat-uc-analytics.html :class-card: sd-shadow-sm sd-hover-raise Learn about UC Analytics product features and how to enable it. .. grid-item-card:: Usage & Adoption :link: src/user/dashboard-reference/dashboard-Insights-Usage-%26-Adoption.html :class-card: sd-shadow-sm sd-hover-raise Analysis and reporting of Microsoft Teams and user usage analysis, call trends, and call activity trends. .. grid-item-card:: User & Device Inventory :link: src/user/dashboard-reference/dashboard-Insights-User-%26-Device-Inventory.html :class-card: sd-shadow-sm sd-hover-raise Analysis and reporting data by vendor, such as device inventory and users for Microsoft Teams and inventories of devices, licenses, users, locations, and workspaces for Webex. .. tab-item:: Release Information .. grid:: 1 2 2 2 :gutter: 3 :padding: 0 :class-container: sd-mt-3 .. grid-item-card:: What's New by Version & Release Notes :link: src/user/whats-new.html :class-card: sd-shadow-sm sd-hover-raise Summary of new and changed features by version, and release notes for the latest version and older versions. .. grid-item-card:: Compatibility Matrix :link: src/user/index-compatibility-matrix.html :class-card: sd-shadow-sm sd-hover-raise Supported versions and application interoperability across vendors. Including browser and VMWare support. .. grid-item-card:: Explore by Feature :link: src/user/index-explore-by-feature-chapters.html :class-card: sd-shadow-sm sd-hover-raise Browse all features available in this release for the Core and product suite. .. tab-item:: Documentation :sync: docs .. tab-set:: .. tab-item:: User Guides Guides for deploying, managing, and operating UC Analytics. .. list-table:: :widths: 40 60 :header-rows: 1 :class: sd-table-hover * - Guide Name - Description * - `UC Analytics User Guide `_ - Guide to UC Analytics features. * - `VOSS Core Guide `_ - Comprehensive guide to all VOSS Core features. * - `Platform Guide `_ - Installation, upgrades, and clustering. * - `Best Practices `_ - Critical operations and performance. .. tab-item:: Install & Upgrade **Planning and Installation** Guides for installing and upgrading UC Analytics. .. list-table:: :widths: 30 60 10 :header-rows: 1 :class: sd-table-hover * - Guide Name - Description - PDF * - `Install Guide `_ - Step-by-step instructions. - N/A * - `Compatibility Matrix `_ - Version compatibility for apps. - :download:`PDF ` * - `Architecture & Hardware `_ - Deployment best practices. - N/A .. tab-item:: Administration Advanced administration guides. .. list-table:: :widths: 40 60 :header-rows: 1 :class: sd-table-hover * - Resource - Description * - `Multi-Cluster Deployments Technical Guide `_ - Overview of current support for multi-cluster customer deployments, offering several best practice recommendations related to Global Directory Search, User Integrations, Day 2 User and Feature Provisioning, Dial Plan Management, Overbuild, etc. * - `Advanced Configuration Guide `_ - Describes specific high level tasks performed by administrators higher than Provider level, such as System Monitoring, Login Banners, Feature Package Customization (for example, Field Display Policies). * - `Provider HCS Dial Plan Management Support Guide `_ - Describes how the dial plan model can be integrated into the platform and the service provider infrastructure with minimal effort. The dial plan model configures not only end customer equipment but also the interaction with aggregation layers. This guide provides the standard configurations; service providers must customize parts of the model for specific environments. .. tab-item:: Resources General resources, including training videos, flowcharts, glossary, Index. .. tab-set:: .. tab-item:: Videos .. card:: Video Details .. raw:: html

videocam Automate Tutorials

A collection of VOSS video tutorials that walk you through common tasks, advanced workflows, and real-world scenarios. Links can be found in these topics:

.. tab-item:: Flowcharts .. card:: Flowcharts Details Flowcharts links available in the documentation. .. raw:: html

.. tab-item:: Glossary and Index .. card:: Glossary and Index Details Common terms explained in the :doc:`Glossary ` and an :doc:`alphabetical index ` for features, flowcharts, CLI commands, and macros .. raw:: html
Glossary in Core Feature Guide Commonly used terms and acronyms
Alphabetical Index Features, Flowcharts, CLI commands, Macro function reference