Model: view/HcsDeleteResellerVIEW

Delete a Hierarchy

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This procedure deletes a hierarchy (for example, a reseller, customer, intermediate node, or site).

Caution!

Unintentionally deleting a hierarchy can have serious effects on the system. Proceed with caution.

Go to Hierarchy Management.
Choose an option for the hierarchy you wish to delete, for example, Delete Reseller, Delete Customer, Delete Intermediate Node, or Delete Site.
If you're deleting a site, choose the customer where the site exists.
Choose options for relevant data to delete for the selected hierarchy. Options are the same for all hierarchy types. You can remove data on selected UC apps configured on the hierarchy and completely remove all hierarchy data from the Automate system database:
- Delete data from CUCM
- Delete data from CUC
- Delete data from UCCX
- Delete data from Webex
- Delete data from VOSS Assurance Arbitrator
- Remove all data from VOSS Automate
Note
- If you don't select any data delete options, the hierarchy is deleted but its data is retained.
- The option to delete data from Webex does not delete Webex locations since these can only be deleted via Webex Control Hub and not via the API.
- If deleting a customer, remove any entities associated with the customer, such as LDAP, SSO providers, Devices, and NDLs.
At Confirmation, since a risk exists when using the hierarchy delete tool, you will need to select the acknowledgement for the delete/purge from the drop-down.

Click the toolbar Save icon to execute the transaction.

Note

If deleting a site, an additional cleanup workflow step also removes site-related data above the site level.

The table indicates the DN and E164 Inventory state after a site is deleted:

DN	E164	E164 Association	DN Inventory	E164 Inventory	E164 Association Flag	E164 Association
Site	Site	Site	Removed	Removed	N/A	Removed
Site	Customer	Site	Removed	Remain	set to false	Removed
Site	Customer & Site	Site	Removed	Remain at customer Removed at site	set to false	Removed

VIEW that wraps HierarchyDelete. This VIEW will be used to delete a Reseller.

Model Details: view/HcsDeleteResellerVIEW

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title															Description																				Details
															Default: Delete Reseller																				Field Name: description Type: String Default: Delete Reseller
															Default: This tool allows you to delete everything under the selected Reseller. Take caution. It is very destructive and cannot be rolled back. Please tick the check boxes to delete the data from either the UC Apps or VOSS Automate database. If you do not select any check boxes the tool will not delete anything.																				Field Name: notes Type: String Default: This tool allows you to delete everything under the selected Reseller. Take caution. It is very destructive and cannot be rolled back. Please tick the check boxes to delete the data from either the UC Apps or VOSS Automate database. If you do not select any check boxes the tool will not delete anything.
Hierarchy level															Default: {{ fn.hierarchy_friendly_path }}																				Field Name: hierarchy_level Type: String Default: {{ fn.hierarchy_friendly_path }}
Reseller to Delete *																																			Field Name: target_hierarchy Type: String
Delete Data from HCMF															Check this box if you want to remove the data from HCMF.																				Field Name: remove_hcmf_data Type: Boolean
Delete Data from CUCM															Check this box if you want to remove the data from CUCM.																				Field Name: remove_cucm_data Type: Boolean
Delete Data from CUC															Check this box if you want to remove the data from CUC.																				Field Name: remove_cuc_data Type: Boolean
Delete Data from UCCX															Check this box if you want to remove the data from UCCX.																				Field Name: remove_uccx_data Type: Boolean
Delete Data from VOSS Assurance Arbitrator															Check this box if you want to remove the data at this hierarchy from VOSS Assurance Arbitrator.																				Field Name: remove_arbitrator_data Type: Boolean
Remove all data from VOSS Automate															Check this box if you want to remove remove all data from VOSS Automate. This process cannot be rolled back. All data under the selected Hierarchy node will be deleted and purged from the VOSS Automate database.																				Field Name: remove_all_v4uc_data Type: Boolean
Confirmation *															Confirmation of delete/purge of all data in VOSS Automate and/or UC APPS																				Field Name: confirm Type: String Choices: ["Yes, I confirm to delete/purge data"]