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Overview
When onboarding Microsoft users into Automate, unlicensed Microsoft 365 users are synced in to Automate from the Microsoft Teams cloud portal.
It is possible to license Microsoft users from within Automate. You could use Quick User to apply a user's MS Teams configuration and to license the user in a single operation. Since there is a dependency on the Microsoft cloud to sync the changes once the user is licensed, Automate places the user in a staging queue while it waits for the Microsoft cloud process to complete.
Related Topics
Microsoft Users in the Core Feature Guide
Microsoft Quick User in the Core Feature Guide
Site Defaults in the Core Feature Guide
Scheduled staging sync
A scheduled staging sync and workflow can be enabled. This workflow removes the user from staging (unstage), re-runs the Microsoft Quick User workflow, updates the Microsoft Teams user with their correct provisioning details, provisions the user in Automate, and flags their number as used.
The staging schedule sync is disabled by default on install. When enabled, the default is for the staging schedule to run every 4 hours.
You can enable the staging schedule sync (ScheduleMSTeamsOnlineTargetUserSync) in Automate via the Sync Scheduling page (select Active), where you can also change the execution schedule (default is every 4 hours). See Create or Update a Schedule.
Unstage MS users
If the Microsoft Teams cloud portal takes too long to create the Microsoft Teams user and you don't want to wait for the scheduled workflow to execute (if its enabled), you can perform an unstage action on one or more selected users on the User Staging page to immediately execute the workflow for the selected users.
To unstage one or more MS users
Microsoft Subscriber Qas Staging Relation
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| Microsoft Subscriber QS Staging | Group Assigned by FDP |
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| Username * | Username of User |
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| Quick Add Group |
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| First name |
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| Last name |
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| Send welcome email | Send Email to user using predefined HTML Email Template. Email template used is 'Quick Add Subscriber'. To enable email feature set 'Allow welcome email to be sent to user after Quick Add Subscriber' in Global Settings. |
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| Online voice routing policy |
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| Tenant dial plan |
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| Calling line identity |
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| Use next available line |
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| Line URI |
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| Timestamp |
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| Staging Status |
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