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Model: device/spark/License

Webex License Inventory

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Overview

Webex App license usage counts are automatically updated in Automate after licenses are assigned (that is, after assigning a subscriber with Webex App services). A sync with the Webex Control Hub maintains the status of Webex App user licenses.

Webex App license syncs

Webex App user license syncs may be executed manually:

Admin Portal

To sync Webex App users for the customer, click the Services menu, then on the Customer Access form, click Action > Sync Webex App Roles Licenses

Go to (default menu) Administration Tools > Data Sync and run the SyncSparkRolesLicenses<customer_name> instance.

Important

Webex App Licenses need to be synced after upgrading to release 21.1:

  1. Execute the following data sync: SyncSparkRolesLicenses<CUSTOMER_NAME>

  2. If the Webex App organization associated with the Customer hierarchy has multiple subscriptions, a default subscription must be configured under the Webex App Customer Access.

    See: Create Webex App Service.

  3. If the Webex App organization associated with the Customer hierarchy has multiple Site URLs, a default Site URL must be configured under the Webex App Customer Access.

    See: Create Webex App Service.

Only licenses synced and managed by Automate will be assignable to a Webex user. This means that licenses from subscriptions and sites other than the default configured above will not be retained on a user.

Note

This process only collects data at customer and site levels.

Related topics

View Webex App licenses

This procedure provides a condensed view of the Webex App licenses consumed and available at the selected hierarchy level.

  1. Go to the Licenses page for Cisco Webex App.
  2. View Webex App license details in the License list view:

Model Details: device/spark/License

Title Description Details
License Id
  • Field Name: id
  • Type: String
Unique Name
  • Field Name: unique_name
  • Type: String
Name
  • Field Name: name
  • Type: String
Consumed Units
  • Field Name: consumedUnits
  • Type: Integer
Total Units
  • Field Name: totalUnits
  • Type: Integer
Licenses Used %
  • Field Name: LicensesUsedPercentage
  • Type: Number
Site URL
  • Field Name: siteUrl
  • Type: String
Site Type
  • Field Name: siteType
  • Type: String
Subscription ID
  • Field Name: subscriptionId
  • Type: String