[Index]
Model ref.: device/spark/CXEntryPoint
The full URL would include the host-proxy name: https://[host-proxy].
Variables are enclosed in square brackets.
{
"$schema": "http://json-schema.org/draft-03/schema",
"type": "object",
"properties": {
"id": {
"type": "string",
"title": "ID",
"description": "Unique identifier for the schema"
},
"active": {
"type": "boolean",
"title": "Active Status",
"description": "Indicates if the schema is active",
"default": false
},
"name": {
"type": "string",
"title": "Plan Name",
"description": "Name of the plan"
},
"description": {
"type": "string",
"title": "Description",
"description": "Description of the plan"
},
"organizationId": {
"type": "string",
"title": "Organization ID",
"description": "Unique identifier for the organization"
},
"version": {
"type": "integer",
"title": "Version",
"description": "Version number of the schema"
},
"entryPointType": {
"type": "string",
"required": true,
"title": "Entry Point Type",
"description": "Type of the entry point",
"choices": [
{
"title": "Inbound",
"value": "INBOUND"
},
{
"title": "Outbound",
"value": "OUTBOUND"
}
]
},
"channelType": {
"type": "string",
"title": "Channel Type",
"required": true,
"description": "The type of channel for the queue.",
"choices": [
{
"title": "Chat",
"value": "CHAT"
},
{
"title": "Email",
"value": "EMAIL"
},
{
"title": "Social Channel",
"value": "SOCIAL_CHANNEL"
},
{
"title": "Telephony",
"value": "TELEPHONY"
}
]
},
"socialChannelType": {
"type": "string",
"title": "Social Channel Type",
"description": "Type of social channel.",
"choices": [
{
"title": "MessageBird",
"value": "MESSAGEBIRD"
},
{
"title": "Messenger",
"value": "MESSENGER"
}
]
},
"serviceLevelThreshold": {
"type": "integer",
"title": "Service Level Threshold",
"min": 1,
"description": "Service level threshold"
},
"maximumActiveContacts": {
"type": "integer",
"title": "Maximum Active Contacts",
"description": "Maximum number of active contacts"
},
"controlFlowScriptUrl": {
"type": "string",
"title": "Control Flow Script URL",
"description": "URL for the control flow script"
},
"overflowNumber": {
"type": "string",
"title": "Overflow Number",
"description": "Overflow phone number"
},
"flowId": {
"type": "string",
"title": "Flow ID",
"description": "ID of the flow",
"format": "uri",
"target_attr": "name",
"target": "/api/device/spark/CXFlow/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken],
"convert_to_primary_key": true,
"target_model_type": "device/spark/CXFlow",
"choices": []
},
"flowTagId": {
"type": "string",
"title": "Flow Tag ID",
"description": "ID of the flow tag"
},
"timezone": {
"type": "string",
"title": "Timezone",
"description": "Timezone of the plan"
},
"imiOrgType": {
"type": "string",
"default": "",
"title": "IMI Org Type",
"description": "Type of the IMI organization",
"choices": [
{
"title": "Imi",
"value": "IMI"
},
{
"title": "Mixed Mode",
"value": "MIXED_MODE"
}
]
},
"assetId": {
"type": "string",
"title": "Asset ID",
"description": "Unique identifier for the asset"
},
"outdialQueueId": {
"type": "string",
"title": "Outdial Queue ID",
"description": "Unique identifier for the outdial queue"
},
"dnEpMappingCount": {
"type": "integer",
"title": "DN EP Mapping Count",
"description": "Number of DN EP mappings"
},
"musicOnHoldId": {
"type": "string",
"title": "Music On Hold ID",
"description": "Unique identifier for the music on hold",
"format": "uri",
"target_attr": "name",
"target": "/api/device/spark/CXAudioFile/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken],
"convert_to_primary_key": true,
"target_model_type": "device/spark/CXAudioFile",
"choices": []
},
"xspVersion": {
"type": "string",
"title": "XSP Version",
"description": "Version of the XSP system"
},
"subscriptionId": {
"type": "string",
"title": "Subscription ID",
"description": "Unique identifier for the subscription"
},
"routePointId": {
"type": "string",
"title": "Route Point ID",
"description": "Unique identifier for the route point"
},
"systemDefault": {
"type": "boolean",
"title": "System Default",
"description": "Indicates if the plan is a system default",
"default": false
},
"outdialTransferToQueueEnabled": {
"type": "boolean",
"title": "Outdial Transfer To Queue Enabled",
"description": "Indicates if outdial transfer to queue is enabled",
"default": false
},
"createdTime": {
"type": "string",
"title": "Created Time",
"description": "Timestamp when the schema was created"
},
"lastUpdatedTime": {
"type": "string",
"title": "Last Updated Time",
"description": "Timestamp when the schema was last updated"
},
"references": {
"title": "References",
"description": "references to Address Book entries",
"required": false,
"type": "array",
"items": {
"type": "object",
"properties": {
"name": {
"type": "string",
"title": "Name",
"description": "Name"
},
"type": {
"type": "string",
"title": "Reference Model Type",
"description": "Type"
},
"id": {
"type": "string",
"title": "ID",
"description": "ID"
}
}
}
}
},
"schema_version": "1.0.0"
}
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get the GUI Add form. | GET | /api/device/spark/CXEntryPoint/add/ |
|
The GUI Add form of device/spark/CXEntryPoint as JSON |
The API call to the /add/ URL can only be made from a hierarchy that allows the model type to be added. The actions in the response shows the url for the POST API call to create an instance.
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Create | POST | /api/device/spark/CXEntryPoint | hierarchy=[hierarchy] |
|
tool/Transaction/[trans pkid]to inspect the created resource and its instance pkid.
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Bulk delete [pkid1],[pkid2]... | DELETE | /api/device/spark/CXEntryPoint/ | hierarchy=[hierarchy] | {"hrefs":["/api/device/spark/CXEntryPoint/[pkid1]", "/api/device/spark/CXEntryPoint/[pkid2]", ...]} |
GET http://[host-proxy]/api/device/spark/CXEntryPoint/?hierarchy=[hierarchy]&format=json
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Bulk Modify | GET | /api/device/spark/CXEntryPoint/bulk_update/?schema=&schema_rules=true |
|
|
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Bulk Modify | POST | /api/device/spark/CXEntryPoint/bulk_update/ |
|
For example: {"data":{"name":"value"}, "meta":{}, "request_meta":{ "hrefs":["/api/v0/device/spark/CXEntryPoint/[pkid1]", "/api/v0/device/spark/CXEntryPoint/[pkid2]",...]}} |
GET http://[host-proxy]/api/device/spark/CXEntryPoint/?hierarchy=[hierarchy]&format=json
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Move the instance with [pkid] to [target_hierarchy] | POST | /api/tool/DataMove/?model_type=device/spark/CXEntryPoint |
|
{"hrefs": ["/api/device/spark/CXEntryPoint/[pkid]"]} |
| Bulk Move | POST | /api/tool/DataMove/?model_type=device/spark/CXEntryPoint |
|
{"hrefs": ["/api/device/spark/CXEntryPoint/[pkid1]", "/api/device/spark/CXEntryPoint/[pkid2]",...]} |
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Get a selected [export_format] of the schema and instances [pkid1], [pkid2],... of device/spark/CXEntryPoint; optionally with tag_version at [version] and Configuration Template as [configtemplate]. | POST | /api/device/spark/CXEntryPoint/export/ |
|
{ "hrefs":["/api/device/spark/CXEntryPoint/[pkid1]", "/api/device/spark/CXEntryPoint/[pkid2]",...]}} |
For export_format=json, the response is a time stamped zip file of data in JSON as in the system database. Item properties such as strings that are empty or Boolean values that are not set, are not included. The filename in the response is of the format as the example:
Content-Disposition: attachment; filename=export_2013-05-17_14:20:19.186444.json.zip
Content-Language:en
Content-Type:application/x-zip
For export_format=raw_xlsx, the response is a MS Excel spreadsheet with columns corresponding to the JSON format export and a response filename format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_CCYY-MM-DD_HH-MM-SS.xlsx
Content-Language:en
Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=xlsx, the response is a MS Excel spreadsheet, arranged by any Field Display Policies that apply. The columns correspond with those of a Bulk Load Template export sheet. The response filename format is:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_formatted_CCYY-MM-DD_HH-MM-SS.xlsx
Content-Language:en
Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
The XLSX format can be used to bulk load instances of device/spark/CXEntryPoint and the JSON format can be used to import instances of device/spark/CXEntryPoint.
GET http://[host-proxy]/api/device/spark/CXEntryPoint/?hierarchy=[hierarchy]
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get a compressed format of the Bulk Load spreadsheet template for device/spark/CXEntryPoint | POST | /api/device/spark/CXEntryPoint/export_bulkload_template/ |
|
The response is an attachment of the format: filetype_bulkloadsheet.xlsx.gz |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Tag | PATCH | /api/device/spark/CXEntryPoint/+tag/ |
|
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Tag Version | PATCH | /api/device/spark/CXEntryPoint/+tag_version/ |
|
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Configuration Template | GET | /api/device/spark/CXEntryPoint/configuration_template/ | hierarchy=[hierarchy] |
|
POST http://[host-proxy]/api/data/ConfigurationTemplate/?hierarchy=[hierarchy]
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Field Display Policy | GET | /api/device/spark/CXEntryPoint/field_display_policy/ | hierarchy=[hierarchy] |
|
POST http://[host-proxy]/api/data/FieldDisplayPolicy/?hierarchy=[hierarchy]
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Migration Template | GET | /api/device/spark/CXEntryPoint/migration/ |
|
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| List | GET | /api/device/spark/CXEntryPoint/ |
|
The device/spark/CXEntryPoint schema and all instances as JSON. |
(The list will return 0 to 3 device/spark/CXEntryPoint instances)
{
"pagination": {
"skip": 0,
"limit": 3,
"maximum_limit": 2000,
"total": 0,
"total_limit": null,
"order_by": "name",
"direction": "asc",
"current": "/api/device/spark/CXEntryPoint/?skip=0&limit=3&order_by=name&direction=asc&traversal=down"
},
"operations": [
"list"
],
"meta": {
"model_type": "device/spark/CXEntryPoint",
"summary_attrs": [
{
"name": "name",
"title": "Plan Name"
},
{
"name": "active",
"title": "Active Status"
},
{
"name": "entryPointType",
"title": "Entry Point Type"
},
{
"name": "channelType",
"title": "Channel Type"
},
{
"name": "createdTime",
"title": "Created Time"
},
{
"name": "lastUpdatedTime",
"title": "Last Updated Time"
},
{
"name": "hierarchy_friendly_name",
"title": "Located At",
"allow_filtering": true
}
],
"tagged_versions": [],
"tags": [],
"title": "",
"business_key": {},
"api_version": "21.2",
"cached": true,
"references": {
"children": [],
"parent": [
{
"href": "/api/data/HierarchyNode/6t0ggef2c0deab00hb595101",
"pkid": "6t0ggef2c0deab00hb595101"
}
],
"device": [
{
"href": "",
"pkid": ""
}
],
"foreign_key": []
},
"model_specific_actions": [
"list",
"get",
"add",
"update",
"remove",
"move",
"clone",
"export",
"export_bulkload_template",
"bulk_update_form",
"configuration_template",
"field_display_policy",
"help",
"migration",
"transform",
"tag",
"tag_version"
],
"schema_version": "1.0.0",
"actions": [
{
"add": {
"method": "GET",
"class": "add",
"href": "/api/device/spark/CXEntryPoint/add/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Add"
}
},
{
"remove": {
"method": "DELETE",
"class": "delete",
"href": "/api/device/spark/CXEntryPoint/?hierarchy=[hierarchy]",
"support_async": true,
"title": "Delete"
}
},
{
"bulk_update_form": {
"method": "GET",
"class": "update",
"href": "/api/device/spark/CXEntryPoint/bulk_update/?hierarchy=[hierarchy]&schema=&schema_rules=true",
"support_async": false,
"title": "Bulk Modify"
}
},
{
"move": {
"method": "POST",
"class": "move",
"href": "/api/tool/DataMove/?hierarchy=[hierarchy]&model_type=device/spark/CXEntryPoint",
"support_async": true,
"title": "Move",
"view": "/api/tool/DataMove/?auth_token=[authtoken]
}
},
{
"export": {
"method": "POST",
"class": "export",
"href": "/api/device/spark/CXEntryPoint/export/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Export",
"view": "/api/view/ExportData/add/?auth_token=[authtoken],
"submit": "payload"
}
},
{
"export_bulkload_template": {
"method": "POST",
"class": "bulkload_template",
"href": "/api/device/spark/CXEntryPoint/export_bulkload_template/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Export Bulk Load Template"
}
},
{
"tag": {
"method": "PATCH",
"class": "tag",
"href": "/api/device/spark/CXEntryPoint/+tag/?hierarchy=[hierarchy]",
"support_async": true,
"title": "Tag",
"view": "/api/view/TagNameForm/add/?auth_token=[authtoken]
}
},
{
"tag_version": {
"method": "PATCH",
"class": "tag_version",
"href": "/api/device/spark/CXEntryPoint/+tag_version/?hierarchy=[hierarchy]",
"support_async": true,
"title": "Tag Version",
"view": "/api/view/TagVersionForm/add/?auth_token=[authtoken]
}
},
{
"configuration_template": {
"method": "GET",
"class": "config",
"href": "/api/device/spark/CXEntryPoint/configuration_template/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Configuration Template"
}
},
{
"field_display_policy": {
"method": "GET",
"class": "display_policy",
"href": "/api/device/spark/CXEntryPoint/field_display_policy/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Field Display Policy"
}
},
{
"migration": {
"method": "GET",
"class": "migration",
"href": "/api/device/spark/CXEntryPoint/migration/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Migration Template"
}
},
{
"list": {
"method": "GET",
"class": "list",
"href": "/api/device/spark/CXEntryPoint/?hierarchy=[hierarchy]",
"support_async": false,
"title": "List"
}
},
{
"help": {
"method": "GET",
"class": "help",
"href": "/api/device/spark/CXEntryPoint/help?hierarchy=[hierarchy]",
"support_async": false,
"title": "Help"
}
},
{
"purge": {
"method": "POST",
"class": "purge",
"href": "/api/device/spark/CXEntryPoint/purge/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Purge"
}
},
{
"transform": {
"method": "GET",
"class": "transform",
"href": "/api/device/spark/CXEntryPoint/transform/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Transform Template"
}
}
]
},
"resources": []
}
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get the on-line Help for device/spark/CXEntryPoint. | GET | /api/device/spark/CXEntryPoint/help | hierarchy=[hierarchy] | On-line help of Model ref.: device/spark/CXEntryPoint as HTML |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Purge | POST | /api/device/spark/CXEntryPoint/purge/ |
|
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Transform Template | GET | /api/device/spark/CXEntryPoint/transform/ |
|
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Modify | PUT | /api/device/spark/CXEntryPoint/[pkid] | hierarchy=[hierarchy] | (For payload specification) |
For Bulk modification, refer to the Bulk Modify section.
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Delete | DELETE | /api/device/spark/CXEntryPoint/[pkid] | hierarchy=[hierarchy] |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Clone instance with [pkid]. The schema rules are applied. | GET | /api/device/spark/CXEntryPoint/[pkid]/clone/?schema=&schema_rules=true |
|
A JSON payload with:
|
GET http://[host-proxy]/api/device/spark/CXEntryPoint/?hierarchy=[hierarchy]&format=json
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Move | POST | /api/tool/DataMove/[pkid]/?model_type=device/spark/CXEntryPoint | hierarchy=[hierarchy] | If payload required: |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get a selected [export_format] of the schema and a single instance with [pkid] of device/spark/CXEntryPoint; optionally with tag_version at [version] and Configuration Template as [configtemplate]. | GET | /api/device/spark/CXEntryPoint/[pkid]/export |
|
The response is an attachment. Refer to the list below. |
For export_format=raw_xlsx, the response is a "raw" MS Excel spreadsheet with columns corresponding to the JSON format export and a response format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_CCYY-MM-DD_HH-MM-SS.xlsx
Content-Language:en
Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=xlsx, the response is a MS Excel spreadsheet, formatted to show all columns and a response format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_formatted_CCYY-MM-DD_HH-MM-SS.xlsx
Content-Language:en
Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=json, the response is a time stamped zip file of data in JSON and a response format:
Content-Disposition: attachment; filename=export_2013-05-17_14:20:19.186444.json.zip
Content-Language:en
Content-Type:application/x-zip
The XLSX format can be used to bulk load instances of device/spark/CXEntryPoint and the JSON format can be used to import instances of device/spark/CXEntryPoint.
For Bulk Export, refer to the Bulk Export section.
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Tag | PATCH | /api/device/spark/CXEntryPoint/[pkid]/+tag | hierarchy=[hierarchy] | If payload required: |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get | GET | /api/device/spark/CXEntryPoint/[pkid] | hierarchy=[hierarchy] | The device/spark/CXEntryPoint instance with [pkid]. |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Help | GET | /api/device/spark/CXEntryPoint/[pkid]/help | hierarchy=[hierarchy] | The on-line Help for device/spark/CXEntryPoint. |
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Purge | POST | /api/device/spark/CXEntryPoint/[pkid]/purge | hierarchy=[hierarchy] | If payload required: |