[Index]

Model: data/DP_msteamsonline_CsTenantDialplan

PSTN Usages

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To view and update information related to Microsoft Teams dial plans, go to one of the following items in the GUI, depending on the details you wish to view and update:

• Tenant Dialplan
• SBC Gateways
• PSTN Usages
• Voice Routes
• Voice Routing Policies
• Voice Normalization Rules
• Translation Rules

Automate also allows you to predefine dial plan templates for Microsoft data models, and to push the dial plan, on-demand. For details, see Microsoft Dial Plan Models

Related topics

• Microsoft Dial Plan Models

Microsoft overview in the Core Feature Guide

Sync to site with flow through in the Core Feature Guide

Automate configuration and sync in the Core Feature Guide

Configure Microsoft tenant dial plan in the Core Feature Guide

Number management overview in the Core Feature Guide

Prevent duplicate numbers in the Core Feature Guide

Configure Microsoft tenant dialplan

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This procedure displays and edits existing Microsoft Teams tenant dialplans and adds a new Microsoft Teams tenant dialplan.

Prerequisites:

• Add a Microsoft tenant

Perform these steps:

1. Log in to the Admin Portal.
2. Go to Tenant Dialplan.
3. View existing tenant dialplans.
4. Choose an option:
   • To edit an existing dialplan, click on a dialplan to open its configuration settings. Make your changes, then save the dialplan.
   • To add a new dialplan, click the Plus icon (+) to open the New Record screen. Go to step 5.
5. On the New Record page, fill out details for the new Microsoft tenant dialplan:
   • In the Name field, fill out a unique name for the dialplan.
   • In the Simple Name field, fill out a unique display name for the dialplan.
   • In the Description field, describe the purpose and users of the dialplan.
   • In the External Access Prefix field, define a prefix used to identify external calls. To enable this prefix, select Optimize Device Dialing.
   • Select Optimize Device Dialing to enable the external access prefix.
   • At Normalization Rules, click the Plus icon (+) to add a normalization rule:
     • Provide a unique ID for the normalization rule, and a description.
     • Define the priority order of this rule, for phone numbers associated with two or more normalization rules.
     • In the Pattern field, provide a regular expression that a dialed number must match for the rule to be applied. The default is ^(d{11})$, which represents any set of numbers up to 11 digits.
     • In the Translation field, define a regular expression to apply to the number to convert it to E.164 format. The default is +$1, which prefixes the number with a Plus (+).
     • Select Is Internal Extension if the number should be seen as internal when the rule is applied (set to True); else, clear the checkbox (False, default), so that the number is seen as external when the rule is applied.
     • To add additional normalization rules, click the Plus icon (+) and fill out values for the next normalization rule.
6. Click Save to create or update the tenant dialplan.

Related topics

Microsoft tenant setup in the Core Feature Guide

Introduction to Microsoft Teams dialplan management in the Core Feature Guide

Microsoft overview in the Core Feature Guide

Sync to site with flow through in the Core Feature Guide

Configure Automate for Microsoft services in the Core Feature Guide

CsCallingLineIdentity

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Overview

Automate supports the ability to predefine dial plan templates for Microsoft data models, and to push the dial plans, on-demand, for a specific customer or site.

Microsoft dial plan models workflow

To use this feature:

1. Ensure you have the Dial Plan Management Tool menus exposed in the Admin Portal:

   • In the Global Settings, ensure Enforce HCS Dialplan Rules is set to No.
   • Log in with an access profile that has permissions to the Dial Plan Management Tool menus.

   Note

   • The Dial Plan Input Data menu is relevant only for Cisco dial plans.
   • For Microsoft dial plans, include the Microsoft Dial Plan Models menu and Microsoft models in your menu layout.

2. Create Dial Plan Name

3. Create Data Models

4. Preview a Configured Dial Plan

5. Push a Dial Plan to Customer or Site

The following Microsoft data models and corresponding device models (Microsoft dial plan elements) are supported:

Additional Microsoft device models have been added to offer providers a one-step in the customer onboarding process: pushing provider-specific dial plan elements as well as Teams polices to the customer's tenant.

The following Microsoft device models are supported. The equivalent data models have names that match the device model name as follows:

DP_msteamsonline_<device model name>

For example, DP_msteamsonline_CsOnlineVoicemailPolicy.

Related topics

• Introduction to Cisco Custom Dial Plans
• Dialplan Management Tool
• Dial Plan Viewer
• Dial Plan Maintenance
• Cisco Dial Plan Models

Create the dial plan name

1. Go to Dial Plan.
2. Click Add.
3. Fill out a dial plan name, and a description.
4. At Dial Plan Type, choose an option, either Global, Site, or Multi-tenant / Shared Architecture.
5. Save.
6. Next steps: Create the data models, with their data.

Create data models

Once you have a dial plan name you can create the data models with data in them.

1. Go to Dial Plan Management Tool > Microsoft Dial Plan Models.

2. Click on the relevant model.

3. Click Add.

4. Fill out data for the model:

   • Choose the dial plan name.

   • Configure data for the model.

     Note

     You can also use macros to add values in some fields.

5. Save.

   The details you provided goes to the data model.

6. Next steps: Repeat this procedure to fill out data for any other models (if required) to build out your dial plan, then preview the dial plan you configured.

Preview a configured dial plan

You can preview dial plans via the Dial Plan Viewer, which provides a read-only view of all data model entries added to a selected dial plan name.

If you have data model entries added to a dial plan name for both Cisco and Microsoft dial plan models, these are all accessible for inspection in the tabs of the Dial Plan Viewer.

1. Go to Dial Plan Management Tool > Dial Plan Viewer.

2. In the Dial Plan Viewer summary list, click on the relevant dial plan name.

3. The tabs of the Dial Plan Viewer display the data for each data model entry created for the selected dial plan name.

   Note

   A dial plan can contain entries for both Cisco and Microsoft dial plan models, allowing you to push dial plans to both CUCM clusters and to the Microsoft tenant (for Microsoft Teams).

4. Next steps: Push the dial plan, to a customer or to a site.

Push a dial plan to customer or site

The Dial Plan Management Tool can push dial plan data to a customer or to a site, to the Microsoft tenant and to CUCM clusters, depending on the hierarchy where you created the dial plan, and on the data model entries included in your dial plan.

1. Choose the hierarchy where you added your dial plan (a customer or site).

2. Go to Dial Plan Management Tool > Dial Plan Maintenance.

3. At Dial Plan Name, select the name of the dial plan you wish to push to the site or customer.

   Note

   The Dial Plan Name drop-down lists dial plan names added to the current hierarchy.

4. From Target Call Manager Cluster and Target Microsoft Tenant, choose the relevant target destination for the dial plan, either a CUCM cluster or a Microsoft tenant, or both, provided you have these added to your system.

5. From the Operation drop-down, choose an option, either Push Dial Plan or Remove Dial Plan. To push your dial plan, select Push Dial Plan.

6. Click Save.

   The relevant workflows are triggered to determine the content of the dial plan you defined. The dial plan data is pushed to the target (CUCM cluster or Microsoft tenant, as applicable).

   For Microsoft, the dial plans are added to the Microsoft Tenant in Automate (accessible via the default menus as MS Teams Dial Plan Management > Tenant Dialplan), and the dial plan details are also updated to the Microsoft Teams cloud portal.

Dial plan template model for device/msteamsonline/CsTenantDialplan version 2019.1

Model Details: data/DP_msteamsonline_CsTenantDialplan