[Index]
Tip
Use the Action search to navigate Automate
Overview
Webex App workspaces are synced in from a Webex Control Hub.
Details synced in includes calling behavior and calendar settings, as well as phone numbers and device information associated with the workspace.
When a sync occurs, existing numbers in the number inventory will also updated with workspace details, for example in the corresponding Usage, Description, and Vendor fields.
You can add various types of Webex App workspaces in Automate, for example, meeting rooms or open spaces.
Add a Webex App workspace
This procedure adds a Webex App workspace, and optionally, adds devices.
Note
You can add devices when adding a new workspace or when updating an existing workspace.
Log in to the Admin Portal as provider admin, then go to the Webex App Workspaces list view.
Click the Plus icon (+) to add a new workspace, then choose the relevant site.
Note
Workspaces are created at site level.
Fill out details for the new workspace:
In the Send Device Activation Code To field, fill out the email address(es) where the device type code is sent.
Note
This code is unique to this created workspace and is entered into the device itself.
Once the code is created, the Device Activation Code (read only) value is returned and shown, as well as its Device Activation Code Expiration Date.
An Automate system schedule checks the expiration date and generates a new code. The SIP Address of the workspace is also shown.
At Calling Behavior, select the workspace calling behavior:
If you've chosen Webex Calling as the calling behavior, at Webex Calling Settings, fill out a phone number and extension.
Note
Webex Calling settings display on the page only when Webex Calling is selected.
At Calendar Type, optionally, select a calendar provider (these options are those available from the Scheduling section on the Webex Control Hub - for example, Microsoft Exchange / Office 365, or Google Calendar). If you choose a calendar type, you will need to fill out a workspace email address.
At New Devices, add one or more new devices to the workspace. This allows for activating devices in a workspace using the RoomOS driver:
Note
Existing devices in the workspace are shown in the Devices group, while all devices display via the Devices menu.
For each new device:
Add the current IP Address for the Webex device.
Note
The configured IP address must be reachable by all of the Automate unified nodes via HTTPS using port 443.
Select the profile to use for configuring the device.
Note
The profile includes the required parameters for the configuration. Profiles are managed on the Webex App RoomOS Device Configuration Profiles page.
Add the device username and password, if needed.
Note
You can add a device with the default username, admin, and no password. However, it is recommended that you add a second user on the device since, when the device registers with the Webex Control Hub, by default, Webex Control Hub disables the default username (admin) as part of the registration process, which prevents you from logging back in to the device using its IP address, unless you've added a second user. For example, without the second user, reset via the Admin Portal will not work because you will need to provide a username and password. If the default username is disabled, go to the Webex Control Hub, locate your device, and access the device via the UI.
Save your changes. Wait for the transaction to complete.
The new workspace and devices are registered with Webex Control Hub, which assigns an activation code. The activation code is used to make a second connection to the device local IP address to run the activation step with the configuration you specified in the configuration blocks.
In the Admin Portal, you can view the new workspace in the the Workspaces list view. To view new devices, use the Action search to locate the Devices page.
This implements the relationship between a Webex App place and associated devices.
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| Place Settings | Group Assigned by FDP |
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| Name * | A friendly name for the workspace. |
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| Capacity | How many people the workspace is suitable for. |
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| Type | The workspace type. |
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| SIP Address | SipUrl to call all the devices associated with the workspace. |
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| Supported Devices | Supported devices cannot be changed after the workspace has been created |
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| Associated Devices | The product type of the devices associated with this place. |
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| Device Activation Code | The activation code for registering and associating a device with this place. |
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| Device Activation Code Expiration Date | The expiration date for the activation code. |
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| Phone Numbers |
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| External |
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| Extension |
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| Primary |
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| Calling |
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| Calling Behaviour | This determines how calls are made from this place. Default: freeCalling |
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| Webex Calling Settings |
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| Location | Location ID when adding a Webex Calling workspace. |
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| Phone Number | Phone Numberwhen adding a Webex Calling workspace. |
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| Extension | Extension when adding a Webex Calling workspace. |
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| Calendar |
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| Calendar Type | Which calendar provider do you want to use?. Default: none |
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| Workspace email address | This is the email address that will be used to connect to the hybrid calendar service. |
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| Devices |
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| Link | Link to jump to the device details. |
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| Product | The product name. |
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| Connection Status | The connection status of the device. |
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| IP Address | The current IP address of the device. |
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| Primary SIP URL | The primary SIP address to dial this device. |
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| New Devices | New devices to add to the workspace |
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| IP Address * |
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| Profile * |
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| Username | Defaults to admin |
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| Password | Defaults to empty string |
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