An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title						Description	Details
General Settings						Group Assigned by FDP	Field Name: General Settings Type: Object
	Queue Name					Name of the queue.	Field Name: General Settings.name Type: String
	Queue Description					Description of the queue.	Field Name: General Settings.description Type: String
	Queue Type *					Type of the queue.	Field Name: General Settings.queueType Type: String Choices: ["Inbound", "Outbound"]
	Channel Type *					The type of channel for the queue.	Field Name: General Settings.channelType Type: String Choices: ["Chat", "Email", "Social Channel", "Telephony"]
	Active Status					Indicates if the queue is active.	Field Name: General Settings.active Type: Boolean
	Created Time					Timestamp when the queue was created.	Field Name: General Settings.createdTime Type: String
	Last Updated Time					Timestamp when the queue was last updated.	Field Name: General Settings.lastUpdatedTime Type: String
Contact Routing Settings						Group Assigned by FDP	Field Name: Contact Routing Settings Type: Object
	Outdial Campaign					Outdial Campaign will enable you to set-up your Contact Center for Outdial Calls.	Field Name: Contact Routing Settings.outdialCampaignEnabled Type: Boolean
	Queue Routing Type *					Routing strategy for the queue.	Field Name: Contact Routing Settings.routingType Type: String Choices: ["Longest Available Agent", "Skills Based"]
	Skill-Based Routing Type					Type of skill-based routing.	Field Name: Contact Routing Settings.skillBasedRoutingType Type: String Choices: ["Best Available Agent", "Longest Available Agent"]
		Call Distribution				Groups for call distribution within the queue.	Field Name: callDistributionGroups.[n] Type: Array
				Agent Groups		List of agent groups in the call distribution group.	Field Name: agentGroups.[n] Type: Array
					Team ID *	Identifier for the team.	Field Name: Contact Routing Settings.callDistributionGroups.[n].agentGroups.[n].teamId Type: String Target: device/spark/CXTeam Target attr: name Format: uri
			Duration *			Duration for this group in seconds.	Field Name: Contact Routing Settings.callDistributionGroups.[n].duration Type: Integer
			Order *			Order of the call distribution group.	Field Name: Contact Routing Settings.callDistributionGroups.[n].order Type: Integer Minimum: 1
Advanced Settings						Group Assigned by FDP	Field Name: Advanced Settings Type: Object
	Monitoring Permitted					Indicates if monitoring is permitted.	Field Name: Advanced Settings.monitoringPermitted Type: Boolean
	Recording Permitted					Indicates if recording is permitted.	Field Name: Advanced Settings.recordingPermitted Type: Boolean
	Record All Calls Permitted					Indicates if recording all calls is permitted.	Field Name: Advanced Settings.recordingAllCallsPermitted Type: Boolean
	Pause Recording Permitted					Indicates if pausing recording is permitted.	Field Name: Advanced Settings.pauseRecordingPermitted Type: Boolean
	Recording Pause Duration					Maximum pause duration for recordings in seconds.	Field Name: Advanced Settings.recordingPauseDuration Type: Integer
	Service Level Threshold					Service level threshold in hours if Channel Type is EMAIL else it is seconds.	Field Name: Advanced Settings.serviceLevelThreshold Type: Integer
	Maximum Time in Queue *					Maximum time a contact can spend in the queue in hours if Channel Type is EMAIL else it is seconds.	Field Name: Advanced Settings.maxTimeInQueue Type: Integer
	Music In Queue Media File Id					Music In Queue Media File Id.	Field Name: Advanced Settings.defaultMusicInQueueMediaFileId Type: String Target: device/spark/CXAudioFile Target attr: name Format: uri
	Timezone					Timezone of the queue.	Field Name: Advanced Settings.timezone Type: String
Other Settings						Group Assigned by FDP	Field Name: Other Settings Type: Object
	Parking Permitted					Indicates if parking is permitted.	Field Name: Other Settings.parkingPermitted Type: Boolean
	IVR Requeue URL					URL for IVR requeue.	Field Name: Other Settings.ivrRequeueUrl Type: String
	Control Flow Script URL					URL for the control flow script.	Field Name: Other Settings.controlFlowScriptUrl Type: String
	Overflow Number					Overflow phone number in E.164 format.	Field Name: Other Settings.overflowNumber Type: String Pattern: ^\+\d{10,15}$
	Check Agent Availability					Whether to check agent availability.	Field Name: Other Settings.checkAgentAvailability Type: Boolean
	Maximum Active Contacts					Maximum number of active contacts allowed in the queue.	Field Name: Other Settings.maxActiveContacts Type: Integer
	Social Channel Type					Type of social channel.	Field Name: Other Settings.socialChannelType Type: String Choices: ["MessageBird", "Messenger", "WhatsApp"]
References						Group Assigned by FDP	Field Name: References Type: Object
		References				references to Address Book entries	Field Name: references.[n] Type: Array
			Name			Name	Field Name: References.references.[n].name Type: String
			Reference Model Type			Type	Field Name: References.references.[n].type Type: String

Model: device/spark/CXContactServiceQueue

Model Details: device/spark/CXContactServiceQueue