[Index]
Model ref.: device/spark/CXUser
The full URL would include the host-proxy name: https://[host-proxy].
Variables are enclosed in square brackets.
{
"$schema": "http://json-schema.org/draft-03/schema",
"type": "object",
"properties": {
"organizationId": {
"title": "Organization ID",
"type": "string"
},
"id": {
"readonly": true,
"title": "ID",
"type": "string"
},
"version": {
"readonly": true,
"title": "Version",
"type": "integer"
},
"firstName": {
"readonly": false,
"title": "First Name",
"type": "string"
},
"lastName": {
"readonly": false,
"title": "Last Name",
"type": "string"
},
"email": {
"readonly": false,
"title": "Email",
"type": "string"
},
"workPhone": {
"readonly": false,
"title": "Work Phone",
"type": "string"
},
"mobile": {
"readonly": false,
"title": "Mobile",
"type": "string"
},
"ciUserId": {
"readonly": true,
"title": "Common Identity User ID",
"type": "string"
},
"broadCloudUserId": {
"readonly": true,
"title": "Broad Cloud User ID",
"type": "string"
},
"timezone": {
"readonly": false,
"title": "Timezone",
"type": "string"
},
"xspVersion": {
"readonly": true,
"title": "XSP Version",
"type": "string"
},
"subscriptionId": {
"readonly": false,
"title": "Subscription ID",
"type": "string"
},
"userProfileId": {
"readonly": false,
"title": "User Profile ID",
"type": "string",
"format": "uri",
"target": "/api/device/spark/CXUserProfile/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken],
"convert_to_primary_key": true,
"target_attr": "name",
"target_model_type": "device/spark/CXUserProfile",
"choices": []
},
"contactCenterEnabled": {
"readonly": false,
"default": false,
"title": "Contact Center Enabled",
"type": "boolean"
},
"siteId": {
"readonly": false,
"title": "Site ID",
"type": "string",
"format": "uri",
"target": "/api/device/spark/CXSite/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken],
"convert_to_primary_key": true,
"target_attr": "name",
"target_model_type": "device/spark/CXSite",
"choices": []
},
"teamIds": {
"items": {
"type": "string"
},
"name": "teamIds",
"type": "array",
"title": "Team IDs"
},
"skillProfileId": {
"readonly": false,
"title": "Skill Profile ID",
"type": "string",
"format": "uri",
"target": "/api/device/spark/CXSkillProfile/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken],
"convert_to_primary_key": true,
"target_attr": "name",
"target_model_type": "device/spark/CXSkillProfile",
"choices": []
},
"agentProfileId": {
"readonly": false,
"title": "Agent Profile ID",
"type": "string"
},
"multimediaProfileId": {
"readonly": false,
"title": "Multimedia Profile ID",
"type": "string",
"format": "uri",
"target": "/api/device/spark/CXMultimediaProfile/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken],
"convert_to_primary_key": true,
"target_attr": "name",
"target_model_type": "device/spark/CXMultimediaProfile",
"choices": []
},
"deafultDialledNumber": {
"readonly": false,
"title": "Default Dialled Number",
"type": "string"
},
"externalIdentifier": {
"readonly": false,
"title": "External Identifier",
"type": "string"
},
"active": {
"readonly": false,
"title": "Active",
"type": "boolean"
},
"dbId": {
"readonly": true,
"title": "db ID",
"type": "string"
},
"userProfileData": {
"title": "User Profile Data",
"type": "object",
"properties": {
"organizationId": {
"type": "string",
"title": "Organization ID"
},
"id": {
"type": "string",
"title": "ID"
},
"version": {
"type": "integer",
"title": "Version"
},
"name": {
"type": "string",
"title": "Name"
},
"description": {
"type": "string",
"title": "Description"
},
"profileType": {
"type": "string",
"title": "Profile Type",
"choices": [
{
"title": "STANDARD_AGENT",
"value": "STANDARD_AGENT"
},
{
"title": "PREMIUM_AGENT",
"value": "PREMIUM_AGENT"
},
{
"title": "SUPERVISOR",
"value": "SUPERVISOR"
},
{
"title": "ADMINISTRATOR",
"value": "ADMINISTRATOR"
},
{
"title": "ADMINISTRATOR_ONLY",
"value": "ADMINISTRATOR_ONLY"
}
]
},
"accessAllModules": {
"readonly": false,
"title": "Access All Modules",
"type": "string",
"choices": [
{
"title": "ALL",
"value": "ALL"
},
{
"title": "SPECIFIC",
"value": "SPECIFIC"
}
]
},
"userProfileAppModules": {
"type": "array",
"title": "User Profile App Modules",
"items": {
"type": "object",
"properties": {
"organizationId": {
"type": "string",
"title": "Organization ID"
},
"id": {
"type": "string",
"title": "ID"
},
"version": {
"type": "integer",
"title": "Version"
},
"appModuleId": {
"type": "string",
"title": "App Module ID"
},
"moduleAccessType": {
"type": "string",
"title": "Module Access Type",
"choices": [
{
"title": "VIEW",
"value": "VIEW"
},
{
"title": "EDI",
"value": "EDIT"
},
{
"title": "NONE",
"value": "NONE"
}
]
},
"userProfileAppFeature": {
"type": "object",
"properties": {
"organizationId": {
"type": "string",
"title": "Organization ID"
},
"id": {
"type": "string",
"title": "ID"
},
"version": {
"type": "integer",
"title": "Version"
},
"appFeatureId": {
"type": "string",
"title": "App Feature ID"
},
"appFeatureName": {
"type": "string",
"title": "App Feature Name"
},
"featureAccessType": {
"type": "string",
"title": "Feature Access Type",
"choices": [
{
"title": "OFF",
"value": "OFF"
},
{
"title": "ON",
"value": "ON"
}
]
},
"createdTime": {
"type": "integer",
"title": "Created Time"
},
"lastUpdatedTime": {
"type": "integer",
"title": "Last Updated Time"
}
}
},
"createdTime": {
"type": "integer",
"title": "Created Time"
},
"lastUpdatedTime": {
"type": "integer",
"title": "Last Updated Time"
}
}
}
},
"accessAllEntryPoints": {
"type": "string",
"title": "Access All Entry Points",
"choices": [
{
"title": "ALL",
"value": "ALL"
},
{
"title": "SPECIFIC",
"value": "SPECIFIC"
}
]
},
"accessAllSites": {
"type": "string",
"title": "Access All Sites",
"choices": [
{
"title": "ALL",
"value": "ALL"
},
{
"title": "SPECIFIC",
"value": "SPECIFIC"
}
]
},
"accessAllQueues": {
"type": "string",
"title": "Access All Queues",
"choices": [
{
"title": "ALL",
"value": "ALL"
},
{
"title": "SPECIFIC",
"value": "SPECIFIC"
}
]
},
"accessAllTeams": {
"type": "string",
"title": "Access All Teams",
"choices": [
{
"title": "ALL",
"value": "ALL"
},
{
"title": "SPECIFIC",
"value": "SPECIFIC"
}
]
},
"active": {
"type": "Boolean",
"title": "active"
},
"editableFolderIds": {
"items": {
"type": "integer"
},
"name": "editableFolderIds",
"type": "array",
"title": "Editable Folder IDs"
},
"viewableFolderIds": {
"items": {
"type": "integer"
},
"name": "viewableFolderIds",
"type": "array",
"title": "Viewable Folder IDs"
},
"nonViewableFolderIds": {
"items": {
"type": "integer"
},
"name": "nonViewableFolderIds",
"type": "array",
"title": "Non Viewable Folder IDs"
},
"systemDefault": {
"type": "Boolean",
"title": "System Default"
},
"createdTime": {
"type": "integer",
"title": "Created Time"
},
"lastUpdatedTime": {
"type": "integer",
"title": "Last Updated Time"
},
"entryPoints": {
"items": {
"type": "string"
},
"name": "entryPoints",
"type": "array",
"title": "Entry Points"
},
"sites": {
"items": {
"type": "string"
},
"name": "sites",
"type": "array",
"title": "Sites"
},
"queues": {
"items": {
"type": "string"
},
"name": "queues",
"type": "array",
"title": "Queues"
},
"teams": {
"items": {
"type": "string"
},
"name": "teams",
"type": "array",
"title": "Teams"
}
}
},
"imiUserCreated": {
"readonly": false,
"title": "IMI User Created",
"type": "boolean"
},
"preferredSupervisorTeamId": {
"readonly": false,
"title": "Preferred Supervisor Team ID",
"type": "string"
},
"systemDefault": {
"readonly": false,
"title": "System Default",
"type": "boolean"
},
"userLevelBurnoutInclusion": {
"readonly": false,
"title": "User Level Burnout Inclusion",
"type": "string"
},
"userLevelAutoCSATInclusion": {
"readonly": false,
"title": "User Level Auto CSAT Inclusion",
"type": "string"
},
"createdTime": {
"readonly": true,
"title": "Created Time",
"type": "integer"
},
"lastUpdatedTime": {
"readonly": true,
"title": "Last Updated Time",
"type": "integer"
}
},
"schema_version": "1.0.0"
}
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get the GUI Add form. | GET | /api/device/spark/CXUser/add/ |
|
The GUI Add form of device/spark/CXUser as JSON |
The API call to the /add/ URL can only be made from a hierarchy that allows the model type to be added. The actions in the response shows the url for the POST API call to create an instance.
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Create | POST | /api/device/spark/CXUser | hierarchy=[hierarchy] |
|
tool/Transaction/[trans pkid]to inspect the created resource and its instance pkid.
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Bulk delete [pkid1],[pkid2]... | DELETE | /api/device/spark/CXUser/ | hierarchy=[hierarchy] | {"hrefs":["/api/device/spark/CXUser/[pkid1]", "/api/device/spark/CXUser/[pkid2]", ...]} |
GET http://[host-proxy]/api/device/spark/CXUser/?hierarchy=[hierarchy]&format=json
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Bulk Modify | GET | /api/device/spark/CXUser/bulk_update/?schema=&schema_rules=true |
|
|
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Bulk Modify | POST | /api/device/spark/CXUser/bulk_update/ |
|
For example: {"data":{"name":"value"}, "meta":{}, "request_meta":{ "hrefs":["/api/v0/device/spark/CXUser/[pkid1]", "/api/v0/device/spark/CXUser/[pkid2]",...]}} |
GET http://[host-proxy]/api/device/spark/CXUser/?hierarchy=[hierarchy]&format=json
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Move the instance with [pkid] to [target_hierarchy] | POST | /api/tool/DataMove/?model_type=device/spark/CXUser |
|
{"hrefs": ["/api/device/spark/CXUser/[pkid]"]} |
| Bulk Move | POST | /api/tool/DataMove/?model_type=device/spark/CXUser |
|
{"hrefs": ["/api/device/spark/CXUser/[pkid1]", "/api/device/spark/CXUser/[pkid2]",...]} |
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Get a selected [export_format] of the schema and instances [pkid1], [pkid2],... of device/spark/CXUser; optionally with tag_version at [version] and Configuration Template as [configtemplate]. | POST | /api/device/spark/CXUser/export/ |
|
{ "hrefs":["/api/device/spark/CXUser/[pkid1]", "/api/device/spark/CXUser/[pkid2]",...]}} |
For export_format=json, the response is a time stamped zip file of data in JSON as in the system database. Item properties such as strings that are empty or Boolean values that are not set, are not included. The filename in the response is of the format as the example:
Content-Disposition: attachment; filename=export_2013-05-17_14:20:19.186444.json.zip
Content-Language:en
Content-Type:application/x-zip
For export_format=raw_xlsx, the response is a MS Excel spreadsheet with columns corresponding to the JSON format export and a response filename format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_CCYY-MM-DD_HH-MM-SS.xlsx
Content-Language:en
Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=xlsx, the response is a MS Excel spreadsheet, arranged by any Field Display Policies that apply. The columns correspond with those of a Bulk Load Template export sheet. The response filename format is:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_formatted_CCYY-MM-DD_HH-MM-SS.xlsx
Content-Language:en
Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
The XLSX format can be used to bulk load instances of device/spark/CXUser and the JSON format can be used to import instances of device/spark/CXUser.
GET http://[host-proxy]/api/device/spark/CXUser/?hierarchy=[hierarchy]
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get a compressed format of the Bulk Load spreadsheet template for device/spark/CXUser | POST | /api/device/spark/CXUser/export_bulkload_template/ |
|
The response is an attachment of the format: filetype_bulkloadsheet.xlsx.gz |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Tag | PATCH | /api/device/spark/CXUser/+tag/ |
|
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Tag Version | PATCH | /api/device/spark/CXUser/+tag_version/ |
|
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Configuration Template | GET | /api/device/spark/CXUser/configuration_template/ | hierarchy=[hierarchy] |
|
POST http://[host-proxy]/api/data/ConfigurationTemplate/?hierarchy=[hierarchy]
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Field Display Policy | GET | /api/device/spark/CXUser/field_display_policy/ | hierarchy=[hierarchy] |
|
POST http://[host-proxy]/api/data/FieldDisplayPolicy/?hierarchy=[hierarchy]
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Migration Template | GET | /api/device/spark/CXUser/migration/ |
|
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| List | GET | /api/device/spark/CXUser/ |
|
The device/spark/CXUser schema and all instances as JSON. |
(The list will return 0 to 3 device/spark/CXUser instances)
{
"pagination": {
"skip": 0,
"limit": 3,
"maximum_limit": 2000,
"total": 0,
"total_limit": null,
"order_by": "email",
"direction": "asc",
"current": "/api/device/spark/CXUser/?skip=0&limit=3&order_by=email&direction=asc&traversal=down"
},
"operations": [
"list"
],
"meta": {
"model_type": "device/spark/CXUser",
"summary_attrs": [
{
"name": "email",
"title": "Email"
},
{
"name": "firstName",
"title": "First Name"
},
{
"name": "lastName",
"title": "Last Name"
},
{
"name": "hierarchy_friendly_name",
"title": "Located At",
"allow_filtering": true
}
],
"tagged_versions": [],
"tags": [],
"title": "",
"business_key": {},
"api_version": "21.2",
"cached": true,
"references": {
"children": [],
"parent": [
{
"href": "/api/data/HierarchyNode/6t0ggef2c0deab00hb595101",
"pkid": "6t0ggef2c0deab00hb595101"
}
],
"device": [
{
"href": "",
"pkid": ""
}
],
"foreign_key": []
},
"model_specific_actions": [
"list",
"get",
"add",
"update",
"remove",
"move",
"clone",
"export",
"export_bulkload_template",
"bulk_update_form",
"configuration_template",
"field_display_policy",
"help",
"migration",
"transform",
"tag",
"tag_version"
],
"schema_version": "1.0.0",
"actions": [
{
"add": {
"method": "GET",
"class": "add",
"href": "/api/device/spark/CXUser/add/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Add"
}
},
{
"remove": {
"method": "DELETE",
"class": "delete",
"href": "/api/device/spark/CXUser/?hierarchy=[hierarchy]",
"support_async": true,
"title": "Delete"
}
},
{
"bulk_update_form": {
"method": "GET",
"class": "update",
"href": "/api/device/spark/CXUser/bulk_update/?hierarchy=[hierarchy]&schema=&schema_rules=true",
"support_async": false,
"title": "Bulk Modify"
}
},
{
"move": {
"method": "POST",
"class": "move",
"href": "/api/tool/DataMove/?hierarchy=[hierarchy]&model_type=device/spark/CXUser",
"support_async": true,
"title": "Move",
"view": "/api/tool/DataMove/?auth_token=[authtoken]
}
},
{
"export": {
"method": "POST",
"class": "export",
"href": "/api/device/spark/CXUser/export/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Export",
"view": "/api/view/ExportData/add/?auth_token=[authtoken],
"submit": "payload"
}
},
{
"export_bulkload_template": {
"method": "POST",
"class": "bulkload_template",
"href": "/api/device/spark/CXUser/export_bulkload_template/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Export Bulk Load Template"
}
},
{
"tag": {
"method": "PATCH",
"class": "tag",
"href": "/api/device/spark/CXUser/+tag/?hierarchy=[hierarchy]",
"support_async": true,
"title": "Tag",
"view": "/api/view/TagNameForm/add/?auth_token=[authtoken]
}
},
{
"tag_version": {
"method": "PATCH",
"class": "tag_version",
"href": "/api/device/spark/CXUser/+tag_version/?hierarchy=[hierarchy]",
"support_async": true,
"title": "Tag Version",
"view": "/api/view/TagVersionForm/add/?auth_token=[authtoken]
}
},
{
"configuration_template": {
"method": "GET",
"class": "config",
"href": "/api/device/spark/CXUser/configuration_template/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Configuration Template"
}
},
{
"field_display_policy": {
"method": "GET",
"class": "display_policy",
"href": "/api/device/spark/CXUser/field_display_policy/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Field Display Policy"
}
},
{
"migration": {
"method": "GET",
"class": "migration",
"href": "/api/device/spark/CXUser/migration/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Migration Template"
}
},
{
"list": {
"method": "GET",
"class": "list",
"href": "/api/device/spark/CXUser/?hierarchy=[hierarchy]",
"support_async": false,
"title": "List"
}
},
{
"help": {
"method": "GET",
"class": "help",
"href": "/api/device/spark/CXUser/help?hierarchy=[hierarchy]",
"support_async": false,
"title": "Help"
}
},
{
"purge": {
"method": "POST",
"class": "purge",
"href": "/api/device/spark/CXUser/purge/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Purge"
}
},
{
"transform": {
"method": "GET",
"class": "transform",
"href": "/api/device/spark/CXUser/transform/?hierarchy=[hierarchy]",
"support_async": false,
"title": "Transform Template"
}
}
]
},
"resources": []
}
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get the on-line Help for device/spark/CXUser. | GET | /api/device/spark/CXUser/help | hierarchy=[hierarchy] | On-line help of Model ref.: device/spark/CXUser as HTML |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Purge | POST | /api/device/spark/CXUser/purge/ |
|
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Transform Template | GET | /api/device/spark/CXUser/transform/ |
|
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Modify | PUT | /api/device/spark/CXUser/[pkid] | hierarchy=[hierarchy] | (For payload specification) |
For Bulk modification, refer to the Bulk Modify section.
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Delete | DELETE | /api/device/spark/CXUser/[pkid] | hierarchy=[hierarchy] |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Clone instance with [pkid]. The schema rules are applied. | GET | /api/device/spark/CXUser/[pkid]/clone/?schema=&schema_rules=true |
|
A JSON payload with:
|
GET http://[host-proxy]/api/device/spark/CXUser/?hierarchy=[hierarchy]&format=json
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Move | POST | /api/tool/DataMove/[pkid]/?model_type=device/spark/CXUser | hierarchy=[hierarchy] | If payload required: |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get a selected [export_format] of the schema and a single instance with [pkid] of device/spark/CXUser; optionally with tag_version at [version] and Configuration Template as [configtemplate]. | GET | /api/device/spark/CXUser/[pkid]/export |
|
The response is an attachment. Refer to the list below. |
For export_format=raw_xlsx, the response is a "raw" MS Excel spreadsheet with columns corresponding to the JSON format export and a response format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_CCYY-MM-DD_HH-MM-SS.xlsx
Content-Language:en
Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=xlsx, the response is a MS Excel spreadsheet, formatted to show all columns and a response format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_formatted_CCYY-MM-DD_HH-MM-SS.xlsx
Content-Language:en
Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=json, the response is a time stamped zip file of data in JSON and a response format:
Content-Disposition: attachment; filename=export_2013-05-17_14:20:19.186444.json.zip
Content-Language:en
Content-Type:application/x-zip
The XLSX format can be used to bulk load instances of device/spark/CXUser and the JSON format can be used to import instances of device/spark/CXUser.
For Bulk Export, refer to the Bulk Export section.
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Tag | PATCH | /api/device/spark/CXUser/[pkid]/+tag | hierarchy=[hierarchy] | If payload required: |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Get | GET | /api/device/spark/CXUser/[pkid] | hierarchy=[hierarchy] | The device/spark/CXUser instance with [pkid]. |
| Task | Call | URL | Parameters | Response |
|---|---|---|---|---|
| Help | GET | /api/device/spark/CXUser/[pkid]/help | hierarchy=[hierarchy] | The on-line Help for device/spark/CXUser. |
| Task | Call | URL | Parameters | Payload |
|---|---|---|---|---|
| Purge | POST | /api/device/spark/CXUser/[pkid]/purge | hierarchy=[hierarchy] | If payload required: |