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Administrators at provider level as well as hcsadmin administrators have access to a System Settings menu under Administration Tools.
Transaction Log Level
Provider level and hcsadmin administrators can modify the Transaction Log Level - the level of verbosity of transaction logs.
The setting is available as a global setting to high level administrators who have access to the data/Settings model. When an administrator first opens System Settings, the displayed value (default: Info) for the Transaction Log Level is the default in the global setting.
For a description of the available log levels, see: Transaction Log Levels
The settings are:
The purpose of the setting is so that the log level can be changed according to need, for example to Verbose so that more details are available for immediate troubleshooting and customization work.
Note
A Notes section and warning is shown if the level is set to Verbose or Debug, reminding administrators that the retention period of such logs is shorter due to their increased size, which consequently reduces the date range of available logs for troubleshooting.
A typical use of this setting would be for troubleshooting: when a problem is encountered on a system and detailed logs need to be obtained. The steps could then be:
Automate users with access to the data/Settings model or view/DataSettings can manage global transaction logging levels. These logging messages display below a selected transaction on the Transactions page, and have no impact on the transaction or sub-transaction action or detail information.
Log levels are cumulative, that is, more detailed levels include all details from less detailed levels.
The table describes the transaction log levels and their severity values:
| Level | Description | Severity |
|---|---|---|
| Disabled | Disables all transaction log messages | 999 |
| Error | Only displays error messages | 40 |
| Warning | Also adds warning messages to above | 30 |
| Info | Also adds informational messages to above | 20 |
| Verbose | Also adds messages used for diagnostic purposes to above | 15 |
| Debug | Also adds advanced diagnostic messages - for future use | 10 |
Severity values are referenced (from value - to value) in transaction details when the log level is changed on this setting or changed by lower level administrators from the System Settings menu. See: Settings.
If a transaction fails, the Log block includes all entries with severity values larger than that of the default or selected level of logging.
The log levels of data syncs can be set to override these global levels.
The transaction log level used for data sync and its immediate sub-transactions is by default set to Warning when it is not set.
For details, refer to the Create a Custom Data Sync topic in the Core Feature Guide.
Transaction log levels are configurable based on your needs, for example, set to Verbose to include greater details for immediate troubleshooting and customization work:
Note
When setting transaction log level to Verbose or Debug, notes and warnings are shown to remind admins that the retention period of such logs is due to their increased size, which consequently reduces the date range of available logs for troubleshooting.
A view that enables users below sys level to modify data/Settings
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| Transaction Log Level | The level of verbosity of transaction logs. |
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| Transaction Log Level Notes | Additional notes to convey warnings regarding the value of Transaction Log Level. |
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