Model: relation/HcsDpVmPilotREL

Voicemail Pilot Numbers

Add a Pilot Number

Prerequisites

To create one or more Voice Mail Pilot Numbers for Voice Mail Services that have previously been associated with the customer, the following procedures must be completed before performing this procedure:

Voice Mail Service must be created. See Create Voice Mail Service.

Voice Mail Service must be associated with the customer. See Associate Voice Mail Services to Customer.

Note

In VOSS Automate, you can select the voice mail pilot number from a list of available DN inventory.

Perform these steps:

Make sure the hierarchy path is set to the customer or site that you are defining a Voice Mail Pilot Number for.

Choose Apps Management > CUC > Pilot Numbers.

Click Add to associate a pilot number with the voice mail service that has been associated with the customer.

From the Voice Mail Service drop-down, select the appropriate Voice Mail Service from the list of Voice Mail Services associated with the customer.

From the Voice Mail Pilot Number drop-down, select a Pilot Number from the list of your available DN inventory, or type the Pilot Number you want to use in the field. This is the internal Voice Mail Pilot Number that can be dialed from site.

Note

You can add one or more pilot numbers for a single voice mail service.

Click Save to create the pilot number. The Pilot Number appears in the list. When a Pilot Number is created for a Voice Mail Service and the Integrated with CUCM check box was selected for the Voice Mail Service, the following is provisioned based on the deployment mode of the Voice Mail server:

Voice Mail Deployment Mode	Cisco Unified Communications Manager
Dedicated	At customer level: Route List, Route Pattern, CSS, Voice Mail Pilot, Voice Mail Profile
Partitioned	At customer level: Route List, Route Pattern, CSS, Voice Mail Pilot, Voice Mail Profile

Delete a Voice Mail Pilot Number

Log in as the Customer Administrator. For a list of the roles and tasks that can be done at each level, see Cisco Hosted Collaboration Solution Roles and Privileges.

Choose Apps Management > CUC > Pilot Numbers.

From the list of Pilot Numbers, choose the number to be deleted, by selecting the check box in the leftmost column.

Click Delete to delete the Voice Mail Pilot Number.

From the popup window, click Yes to confirm the deletion.

When the delete action is complete, the Voice Mail Pilot Number disappears from the list.

Allow a customer to create pilot numbers for their voice mail services.

Model Details: relation/HcsDpVmPilotREL

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title			Description	Details
Voice Mail Service *			The voice mail service for which we are creating a pilot number.	Field Name: voiceMailService Type: String MaxLength: 1024
Voice Mail Pilot Number *			The internal pilot number for the voice mail service. The string can optionally begin with + which represents the international escape character.	Field Name: pilotNumber Type: String MaxLength: 50 Pattern: ^\+?[0-9]+$
Customer Name			The name of the customer to which this pilot number is associated.	Field Name: customerName Type: String MaxLength: 1024
	Shadow			Field Name: shadow.[n] Type: Array Cardinality: [0..1]
		Name *		Field Name: shadow.[n].name Type: String MaxLength: 1024