[Index]
Model ref.: device/uccx/Agent
The full URL would include the host-proxy name: https://[host-proxy].
Variables are enclosed in square brackets.
{ "$schema": "http://json-schema.org/draft-03/schema", "type": "object", "properties": { "id": { "title": "ID", "type": "string", "readonly": true }, "userID": { "description": "User ID of this Agent.", "title": "User ID", "type": "string", "readonly": true }, "firstName": { "description": "First name of this Agent.", "title": "First Name", "type": "string", "readonly": true }, "lastName": { "description": "Last name of this Agent.", "title": "Last Name", "type": "string", "readonly": true }, "extension": { "description": "IPCC extension of this Agent.", "title": "Extension", "type": "string" }, "type": { "description": "User type i.e. either an Agent or Supervisor.", "title": "Type", "type": "string", "choices": [ { "value": "Agent", "title": "Agent" }, { "value": "Supervisor", "title": "Supervisor" } ] }, "alias": { "description": "Alias for this Agent.", "pattern": "|[^`~@#!$%\\^&\\*\\(\\)\\-_\\+=\\{\\}\\[\\]\\|\\\\/:;'\\?\"\\.,<>]{1,31}|[^`~@#!$%\\^&\\*\\(\\)\\-_\\+=\\{\\}\\[\\]\\|\\\\/:;'\\?\"\\.,<>]{1,1}[^`~@#!$%\\^&\\*\\(\\)\\+=\\{\\}\\[\\]\\|\\\\/:;'\\?\",<>]{1,29}[^`~@#!$%\\^&\\*\\(\\)\\-_\\+=\\{\\}\\[\\]\\|\\\\/:;'\\?\"\\.,<>]{1,1}", "title": "Alias", "type": "string" }, "teamName": { "description": "The team this Agent is assigned to.", "title": "Team", "type": "string", "format": "uri", "target_attr": "name", "target": "/api/device/uccx/Team/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken], "convert_to_primary_key": true, "target_model_type": "device/uccx/Team", "choices": [] }, "resourceGroupName": { "description": "Resource group this Agent belongs to.", "title": "Resource Group", "type": "string", "format": "uri", "target_attr": "name", "target": "/api/device/uccx/ResourceGroup/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken], "convert_to_primary_key": true, "target_model_type": "device/uccx/ResourceGroup", "choices": [] }, "autoAvailable": { "description": "Is this Agent automatically available.", "title": "Automatic Available", "type": "boolean" }, "skills": { "description": "Skills that this Agent has.", "title": "Skills", "type": "array", "items": { "type": "object", "properties": { "competencelevel": { "description": "Agent's competency level for this skill.", "default": 5, "title": "Competence Level", "type": "integer", "choices": [ { "value": 1, "title": "1" }, { "value": 2, "title": "2" }, { "value": 3, "title": "3" }, { "value": 4, "title": "4" }, { "value": 5, "title": "5" }, { "value": 6, "title": "6" }, { "value": 7, "title": "7" }, { "value": 8, "title": "8" }, { "value": 9, "title": "9" }, { "value": 10, "title": "10" } ] }, "skillName": { "description": "Skill name.", "title": "Skill", "type": "string", "format": "uri", "target_attr": "name", "target": "/api/device/uccx/Skill/choices/?field=name&format=json&hierarchy=[hierarchy]&auth_token=[authtoken], "convert_to_primary_key": true, "target_model_type": "device/uccx/Skill", "choices": [] } } } } }, "schema_version": "11.6.1" }
Task | Call | URL | Parameters | Response |
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Bulk Modify | GET | /api/device/uccx/Agent/bulk_update/?schema=&schema_rules=true |
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Task | Call | URL | Parameters | Payload |
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Bulk Modify | POST | /api/device/uccx/Agent/bulk_update/ |
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For example: {"data":{"name":"value"}, "meta":{}, "request_meta":{ "hrefs":["/api/v0/device/uccx/Agent/[pkid1]", "/api/v0/device/uccx/Agent/[pkid2]",...]}} |
GET http://[host-proxy]/api/device/uccx/Agent/?hierarchy=[hierarchy]&format=json
Task | Call | URL | Parameters | Payload |
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Move the instance with [pkid] to [target_hierarchy] | POST | /api/tool/DataMove/?model_type=device/uccx/Agent |
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{"hrefs": ["/api/device/uccx/Agent/[pkid]"]} |
Bulk Move | POST | /api/tool/DataMove/?model_type=device/uccx/Agent |
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{"hrefs": ["/api/device/uccx/Agent/[pkid1]", "/api/device/uccx/Agent/[pkid2]",...]} |
Task | Call | URL | Parameters | Payload |
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Get a selected [export_format] of the schema and instances [pkid1], [pkid2],... of device/uccx/Agent; optionally with tag_version at [version] and Configuration Template as [configtemplate]. | POST | /api/device/uccx/Agent/export/ |
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{ "hrefs":["/api/device/uccx/Agent/[pkid1]", "/api/device/uccx/Agent/[pkid2]",...]}} |
For export_format=json, the response is a time stamped zip file of data in JSON as in the system database. Item properties such as strings that are empty or Boolean values that are not set, are not included. The filename in the response is of the format as the example:
Content-Disposition: attachment; filename=export_2013-05-17_14:20:19.186444.json.zip Content-Language:en Content-Type:application/x-zip
For export_format=raw_xlsx, the response is a MS Excel spreadsheet with columns corresponding to the JSON format export and a response filename format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_CCYY-MM-DD_HH-MM-SS.xlsx Content-Language:en Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=xlsx, the response is a MS Excel spreadsheet, arranged by any Field Display Policies that apply. The columns correspond with those of a Bulk Load Template export sheet. The response filename format is:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_formatted_CCYY-MM-DD_HH-MM-SS.xlsx Content-Language:en Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
The XLSX format can be used to bulk load instances of device/uccx/Agent and the JSON format can be used to import instances of device/uccx/Agent.
GET http://[host-proxy]/api/device/uccx/Agent/?hierarchy=[hierarchy]
Task | Call | URL | Parameters | Response |
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Get a compressed format of the Bulk Load spreadsheet template for device/uccx/Agent | POST | /api/device/uccx/Agent/export_bulkload_template/ |
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The response is an attachment of the format: filetype_bulkloadsheet.xlsx.gz |
Task | Call | URL | Parameters | Response |
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Tag | PATCH | /api/device/uccx/Agent/+tag/ |
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Task | Call | URL | Parameters | Response |
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Tag Version | PATCH | /api/device/uccx/Agent/+tag_version/ |
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Task | Call | URL | Parameters | Response |
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Configuration Template | GET | /api/device/uccx/Agent/configuration_template/ | hierarchy=[hierarchy] |
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POST http://[host-proxy]/api/data/ConfigurationTemplate/?hierarchy=[hierarchy]
Task | Call | URL | Parameters | Response |
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Field Display Policy | GET | /api/device/uccx/Agent/field_display_policy/ | hierarchy=[hierarchy] |
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POST http://[host-proxy]/api/data/FieldDisplayPolicy/?hierarchy=[hierarchy]
Task | Call | URL | Parameters | Response |
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Migration Template | GET | /api/device/uccx/Agent/migration/ |
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Task | Call | URL | Parameters | Response |
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List | GET | /api/device/uccx/Agent/ |
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The device/uccx/Agent schema and all instances as JSON. |
(The list will return 0 to 3 device/uccx/Agent instances)
{ "pagination": { "skip": 0, "limit": 3, "maximum_limit": 2000, "total": 0, "total_limit": null, "order_by": "userID", "direction": "asc", "current": "/api/device/uccx/Agent/?skip=0&limit=3&order_by=userID&direction=asc&traversal=down" }, "operations": [ "list" ], "meta": { "model_type": "device/uccx/Agent", "summary_attrs": [ { "name": "userID", "title": "User ID" }, { "name": "firstName", "title": "First Name" }, { "name": "lastName", "title": "Last Name" }, { "name": "extension", "title": "Extension" }, { "name": "resourceGroupName", "title": "Resource Group" }, { "name": "teamName", "title": "Team" }, { "name": "type", "title": "Type" }, { "name": "hierarchy_friendly_name", "title": "Located At", "allow_filtering": true } ], "tagged_versions": [], "tags": [], "title": "", "business_key": {}, "api_version": "21.2", "cached": true, "references": { "children": [], "parent": [ { "href": "/api/data/HierarchyNode/6t0ggef2c0deab00hb595101", "pkid": "6t0ggef2c0deab00hb595101" } ], "device": [ { "href": "", "pkid": "" } ], "foreign_key": [] }, "model_specific_actions": [ "list", "get", "update", "move", "export", "export_bulkload_template", "bulk_update_form", "configuration_template", "field_display_policy", "help", "migration", "transform", "tag", "tag_version" ], "schema_version": "11.6.1", "actions": [ { "bulk_update_form": { "method": "GET", "class": "update", "href": "/api/device/uccx/Agent/bulk_update/?hierarchy=[hierarchy]&schema=&schema_rules=true", "support_async": false, "title": "Bulk Modify" } }, { "move": { "method": "POST", "class": "move", "href": "/api/tool/DataMove/?hierarchy=[hierarchy]&model_type=device/uccx/Agent", "support_async": true, "title": "Move", "view": "/api/tool/DataMove/?auth_token=[authtoken] } }, { "export": { "method": "POST", "class": "export", "href": "/api/device/uccx/Agent/export/?hierarchy=[hierarchy]", "support_async": false, "title": "Export", "view": "/api/view/ExportData/add/?auth_token=[authtoken], "submit": "payload" } }, { "export_bulkload_template": { "method": "POST", "class": "bulkload_template", "href": "/api/device/uccx/Agent/export_bulkload_template/?hierarchy=[hierarchy]", "support_async": false, "title": "Export Bulk Load Template" } }, { "tag": { "method": "PATCH", "class": "tag", "href": "/api/device/uccx/Agent/+tag/?hierarchy=[hierarchy]", "support_async": true, "title": "Tag", "view": "/api/view/TagNameForm/add/?auth_token=[authtoken] } }, { "tag_version": { "method": "PATCH", "class": "tag_version", "href": "/api/device/uccx/Agent/+tag_version/?hierarchy=[hierarchy]", "support_async": true, "title": "Tag Version", "view": "/api/view/TagVersionForm/add/?auth_token=[authtoken] } }, { "configuration_template": { "method": "GET", "class": "config", "href": "/api/device/uccx/Agent/configuration_template/?hierarchy=[hierarchy]", "support_async": false, "title": "Configuration Template" } }, { "field_display_policy": { "method": "GET", "class": "display_policy", "href": "/api/device/uccx/Agent/field_display_policy/?hierarchy=[hierarchy]", "support_async": false, "title": "Field Display Policy" } }, { "migration": { "method": "GET", "class": "migration", "href": "/api/device/uccx/Agent/migration/?hierarchy=[hierarchy]", "support_async": false, "title": "Migration Template" } }, { "list": { "method": "GET", "class": "list", "href": "/api/device/uccx/Agent/?hierarchy=[hierarchy]", "support_async": false, "title": "List" } }, { "help": { "method": "GET", "class": "help", "href": "/api/device/uccx/Agent/help?hierarchy=[hierarchy]", "support_async": false, "title": "Help" } }, { "purge": { "method": "POST", "class": "purge", "href": "/api/device/uccx/Agent/purge/?hierarchy=[hierarchy]", "support_async": false, "title": "Purge" } }, { "transform": { "method": "GET", "class": "transform", "href": "/api/device/uccx/Agent/transform/?hierarchy=[hierarchy]", "support_async": false, "title": "Transform Template" } } ] }, "resources": [] }
Task | Call | URL | Parameters | Response |
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Get the on-line Help for device/uccx/Agent. | GET | /api/device/uccx/Agent/help | hierarchy=[hierarchy] | On-line help of Model ref.: device/uccx/Agent as HTML |
Task | Call | URL | Parameters | Response |
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Purge | POST | /api/device/uccx/Agent/purge/ |
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Task | Call | URL | Parameters | Response |
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Transform Template | GET | /api/device/uccx/Agent/transform/ |
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Task | Call | URL | Parameters | Payload |
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Modify | PUT | /api/device/uccx/Agent/[pkid] | hierarchy=[hierarchy] | (For payload specification) |
For Bulk modification, refer to the Bulk Modify section.
Task | Call | URL | Parameters | Payload |
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Move | POST | /api/tool/DataMove/[pkid]/?model_type=device/uccx/Agent | hierarchy=[hierarchy] | If payload required: |
Task | Call | URL | Parameters | Response |
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Get a selected [export_format] of the schema and a single instance with [pkid] of device/uccx/Agent; optionally with tag_version at [version] and Configuration Template as [configtemplate]. | GET | /api/device/uccx/Agent/[pkid]/export |
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The response is an attachment. Refer to the list below. |
For export_format=raw_xlsx, the response is a "raw" MS Excel spreadsheet with columns corresponding to the JSON format export and a response format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_CCYY-MM-DD_HH-MM-SS.xlsx Content-Language:en Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=xlsx, the response is a MS Excel spreadsheet, formatted to show all columns and a response format:
Content-Disposition: attachment; filename=<resource_type>_<resource_name>_exportedsheet_formatted_CCYY-MM-DD_HH-MM-SS.xlsx Content-Language:en Content-Type:application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
For export_format=json, the response is a time stamped zip file of data in JSON and a response format:
Content-Disposition: attachment; filename=export_2013-05-17_14:20:19.186444.json.zip Content-Language:en Content-Type:application/x-zip
The XLSX format can be used to bulk load instances of device/uccx/Agent and the JSON format can be used to import instances of device/uccx/Agent.
For Bulk Export, refer to the Bulk Export section.
Task | Call | URL | Parameters | Payload |
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Tag | PATCH | /api/device/uccx/Agent/[pkid]/+tag | hierarchy=[hierarchy] | If payload required: |
Task | Call | URL | Parameters | Response |
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Get | GET | /api/device/uccx/Agent/[pkid] | hierarchy=[hierarchy] | The device/uccx/Agent instance with [pkid]. |
Task | Call | URL | Parameters | Response |
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Help | GET | /api/device/uccx/Agent/[pkid]/help | hierarchy=[hierarchy] | The on-line Help for device/uccx/Agent. |
Task | Call | URL | Parameters | Payload |
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Purge | POST | /api/device/uccx/Agent/[pkid]/purge | hierarchy=[hierarchy] | If payload required: |