[Index]

Model: device/spark/License

Webex Teams Licenses

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Webex Teams Feature Reference

This provides a condensed view of the Webex Teams Licenses consumed and available at the selected hierarchy level.

Click Webex Teams > Licenses to open the Webex Teams Licenses list view. The list view provides the following information:

Webex Teams license usage counts are't automatically updated in VOSS Automate after licenses are assigned (that is, after assigning a subscriber with Webex Teams services). For this reason, it is recommended that you create a schedule to periodically sync Webex Teams user licenses.

Webex Teams user license syncs may be actioned manually:

Admin Portal

To sync Webex Teams users for the customer, click the Services menu, then on the Customer Access form, click Action > Sync Webex Teams Roles Licenses

Go to (default menu) Administration Tools > Data Sync and run the SyncSparkRolesLicenses<customer_name> instance.

Business Admin Portal On the Webex Teams Quick Actions card at the customer hierarchy, select Sync Licenses.

Important

Webex Teams Licenses need to be synced after upgrading to release 21.1:

  1. Execute the Data Sync named SyncSparkRolesLicenses<CUSTOMER_NAME>.

  2. If the Webex Teams organization associated with the Customer hierarchy has multiple Subscriptions, a default Subscription must be configured under the Webex Teams Customer Access.

    See: Create Webex Teams Service.

  3. If the Webex Teams organization associated with the Customer hierarchy has multiple Site URLs, a default Site URL must be configured under the Webex Teams Customer Access.

    See: Create Webex Teams Service.

Only licenses synced and managed by VOSS Automate will be assignable to a Webex User. This means that licenses from Subscriptions and Sites other than the default configured above will not be retained on a user.

Note

This process only collects data at customer and site levels.

Cisco Webex App Licenses

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Webex App license usage counts are automatically updated in VOSS Automate after licenses are assigned (that is, after assigning a subscriber with Webex App services). A sync with the Webex Control Hub maintains the status of Webex App user licenses.

Webex App License Syncs

Webex App user license syncs may be actioned manually:

Admin Portal

To sync Webex App users for the customer, click the Services menu, then on the Customer Access form, click Action > Sync Webex App Roles Licenses

Go to (default menu) Administration Tools > Data Sync and run the SyncSparkRolesLicenses<customer_name> instance.

Important

Webex App Licenses need to be synced after upgrading to release 21.1:

  1. Execute the Data Sync named SyncSparkRolesLicenses<CUSTOMER_NAME>.

  2. If the Webex App organization associated with the Customer hierarchy has multiple Subscriptions, a default Subscription must be configured under the Webex App Customer Access.

    See: Create Webex App Service.

  3. If the Webex App organization associated with the Customer hierarchy has multiple Site URLs, a default Site URL must be configured under the Webex App Customer Access.

    See: Create Webex App Service.

Only licenses synced and managed by VOSS Automate will be assignable to a Webex User. This means that licenses from Subscriptions and Sites other than the default configured above will not be retained on a user.

Note

This process only collects data at customer and site levels.

View Webex App Licenses

This procedure provides a condensed view of the Webex App licenses consumed and available at the selected hierarchy level.

  1. Go to (default menus) Cisco Webex App > Licenses.
  2. View Webex App license details in the License list view:

Model Details: device/spark/License

Title Description Details
License Id
  • Field Name: id
  • Type: String
Unique Name
  • Field Name: unique_name
  • Type: String
Name
  • Field Name: name
  • Type: String
Consumed Units
  • Field Name: consumedUnits
  • Type: Integer
Total Units
  • Field Name: totalUnits
  • Type: Integer
Site URL
  • Field Name: siteUrl
  • Type: String
Site Type
  • Field Name: siteType
  • Type: String
Subscription ID
  • Field Name: subscriptionId
  • Type: String