Microsoft Teams policies are synced between Microsoft Teams and VOSS Automate, to the customer level.

VOSS Automate provides an interface for managing Microsoft Teams policies at customer or site level. Updates in VOSS Automate are synced back to Microsoft Teams, and external changes are synced back to VOSS Automate.

You can view and choose default policies for sites in the site defaults via (default menus) Site Management > Defaults (and select the MS Teams tab).

Microsoft Teams policies are assigned automatically to subscribers via their user roles and profiles, and via quick add groups (QAG), as part of the initial sync and provisioning workflow.

Choosing a default policy for a site in the Site Defaults (SDD) automatically assigns the policy to subscribers at the site. When creating a subscriber via Quick Subscriber, the SDD is used, but you can also edit the configuration template for the Quick Add Group (QAG) to use a policy different to the SDD, or you can edit a subscriber directly to choose a different policy for that subscriber.

To manage Microsoft Teams policies, go to (default menu) MS Teams Policies; then, select the relevant menu, for example:

To create or update a Call Hold Policy from the MS Teams Policies menu, an audio file (MP3, WAV, and WMA and file size less than 5 MB) upload is required. Use the File Management menu for this task.

Thereafter, the Audio file dropdown list will show the file and can be selected to create or manage the policy.

Model Details: device/msteamsonline/CsTeamsCallingPolicy

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title															Description																				Details
Allow Call Forwarding To Phone																																			Field Name: AllowCallForwardingToPhone Type: Boolean
Allow Call Forwarding To User																																			Field Name: AllowCallForwardingToUser Type: Boolean
Allow Call Groups																																			Field Name: AllowCallGroups Type: Boolean
Allow Calling																																			Field Name: AllowCalling Type: Boolean
Allow Cloud Recording For Calls																																			Field Name: AllowCloudRecordingForCalls Type: Boolean
Allow Delegation																																			Field Name: AllowDelegation Type: Boolean
Allow Private Calling																																			Field Name: AllowPrivateCalling Type: Boolean
Allow Transcription For Calling																																			Field Name: AllowTranscriptionForCalling Type: Boolean
Allow User Control																																			Field Name: AllowUserControl Type: Boolean
Allow Voicemail																																			Field Name: AllowVoicemail Type: String Choices: ["Always Enabled", "Always Disabled", "User Override"]
Allow Web PSTN Calling																																			Field Name: AllowWebPSTNCalling Type: Boolean
Auto Answer Enabled Type																																			Field Name: AutoAnswerEnabledType Type: String Choices: ["Enabled", "Disabled"]
Busy On Busy Enabled Type																																			Field Name: BusyOnBusyEnabledType Type: String Choices: ["Enabled", "Disabled", "Unanswered"]
Description																																			Field Name: Description Type: ["String", "Null"]
Identity *																																			Field Name: Identity Type: String
Live Captions Enabled Type For Calling																																			Field Name: LiveCaptionsEnabledTypeForCalling Type: String Choices: ["Disabled", "Disabled User Override"]
Music On Hold Enabled Type																																			Field Name: MusicOnHoldEnabledType Type: String Choices: ["Enabled", "Disabled", "User Override"]
Prevent Toll Bypass																																			Field Name: PreventTollBypass Type: Boolean
Spam Filtering Enabled Type																																			Field Name: SpamFilteringEnabledType Type: String Choices: ["Enabled", "Disabled"]
Inbound Pstn Call Routing Treatment																																			Field Name: InboundPstnCallRoutingTreatment Type: String Choices: ["Use default settings", "Use unanswered settings", "Send to voicemail", "Let users decide"]
Inbound Federated Call Routing Treatment																																			Field Name: InboundFederatedCallRoutingTreatment Type: String Choices: ["Use default settings", "Use unanswered settings", "Send to voicemail"]

Model: device/msteamsonline/CsTeamsCallingPolicy

MS Teams Policies

Model Details: device/msteamsonline/CsTeamsCallingPolicy