Microsoft Teams policies are synced between Microsoft Teams and VOSS Automate, to the customer level.

VOSS Automate provides an interface for managing Microsoft Teams policies at customer or site level. Updates in VOSS Automate are synced back to Microsoft Teams, and external changes are synced back to VOSS Automate.

You can view and choose default policies for sites in the site defaults via (default menus) Site Management > Defaults (and select the MS Teams tab).

Microsoft Teams policies are assigned automatically to subscribers via their user roles and profiles, and via quick add groups (QAG), as part of the initial sync and provisioning workflow.

Choosing a default policy for a site in the Site Defaults (SDD) automatically assigns the policy to subscribers at the site. When creating a subscriber via Quick Subscriber, the SDD is used, but you can also edit the configuration template for the Quick Add Group (QAG) to use a policy different to the SDD, or you can edit a subscriber directly to choose a different policy for that subscriber.

To manage Microsoft Teams policies, go to (default menu) MS Teams Policies; then, select the relevant menu, for example:

To create or update a Call Hold Policy from the MS Teams Policies menu, an audio file (MP3, WAV, and WMA and file size less than 5 MB) upload is required. Use the File Management menu for this task.

Thereafter, the Audio file dropdown list will show the file and can be selected to create or manage the policy.

Note

The Call Hold Policy Name cannot be changed upon policy updates.
The Audio file names of imported Call Hold Policies are initially undetermined and are represented by a hash value. Subsequent syncs of the policy will resolve existing hash values to filenames.

Model Details: device/msteamsonline/CsOnlineVoicemailPolicy

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title	Description	Details
Enable Editing Call Answer Rules Setting		Field Name: EnableEditingCallAnswerRulesSetting Type: Boolean
Enable Transcription		Field Name: EnableTranscription Type: Boolean
Enable Transcription Profanity Masking		Field Name: EnableTranscriptionProfanityMasking Type: Boolean
Enable Transcription Translation		Field Name: EnableTranscriptionTranslation Type: Boolean
Identity *		Field Name: Identity Type: String
Maximum Recording Length	A duration of voicemail maximum recording length, in seconds. The length should be between 30 seconds to 10 minutes.	Field Name: MaximumRecordingLength Type: String
Primary System Prompt Language		Field Name: PrimarySystemPromptLanguage Type: String
Secondary System Prompt Language		Field Name: SecondarySystemPromptLanguage Type: String
Share Data		Field Name: ShareData Type: String

Model: device/msteamsonline/CsOnlineVoicemailPolicy

MS Teams Policies

Model Details: device/msteamsonline/CsOnlineVoicemailPolicy