[Index]

Model: data/File

Manage Greeting Files

This option allows you to independently upload previously created greeting (.wav) files, which can be used when adding or updating call handlers at a hierarchy level.

1. Click Auto Attendant > Manage Greeting Files.
2. Click Add.
3. Click Browse to select the required greeting file from the directory in which it was saved.
4. Enter an optional description to uniquely identify the greeting file.
5. Click Save.

Uploaded greeting files are available to use on the Record/Playback and Upload Greeting tabs when you modify a call handler, see Modify an Auto Attendant Call Handler Service.

data/File Model Help

Full HTML Help

This menu is associated with files and file management.

Since the data/File model associated with this menu is linked to two or more menus in the user interface, please view the latest documentation for this menu and feature via the Documentation and Resources tab, at https://voss.portalshape.com.

Refer to the topic Conventions Used in this Guide in the Core Feature Guide.

Manages a file in the system

Model Details: data/File