[Index]

Model: view/ResetUCPasswordPinVIEW

Reset UC Passwords Overview

Full HTML Help

Overview

VOSS Automate maintains details of user credentials A VOSS Automate user can also be a corresponding user on a number of devices. In particular, users can have password (and PIN) credentials for:

The Reset UC Passwords feature allows you to select a username for a user on Unified CM at a selected hierarchy and then, given the configured services for the user, you can select a check box to reset the user's password and/or PIN for the services.

The feature can be used by an administrator at the provider, customer and site hierarchy. It will, given a selected username, also enable options to select other devices for password modification and also displays notices or warning messages to indicate available devices and exclusions.

For example, the password of a Unified CM user that is also an LDAP user, cannot be modified. Such a user is also not a VOSS Automate user. In other instances, the VOSS Automate password is also reset when a user's device password is reset.

If a user is an LDAP user on either Unified CM or Cisco Unity Connection and they are selected, then only the PIN for the device will be reset.

Note

When bulk loading updates to passwords,the bulk load sheet only needs to specify values for the user and updated passwords - other fields can be left blank. See: Perform a Bulk Load.

Reset a UC Password

  1. Log in as the provider, customer or site administrator and navigate to the hierarchy at which the Unified CM is available.

  2. Choose Subscriber Management > Reset UC Passwords.

  3. Choose the username on Unified CM from the User drop-down list.

  4. Check boxes will show for the selected user according to the associated devices. The devices can be:

  5. Select the check boxes for the devices on which the user's password or PIN needs to be changed. Note that a PIN can only be reset for CUCM, CUC or Pexip, not for WebEx or VOSS Automate, because these have no PIN functionality.

    Read the displayed Password or Pin notices and warnings. The messages show the conditions as to when passwords and PINs will be reset.

    Note that the content of these messages must be inspected as the check boxes are selected or or cleared, because the conditions change according to the status of the check boxes.

    If no check boxes are selected, then only the VOSS Automate password can be changed. If the user is an LDAP user on either Unified CM or Cisco Unity Connection, then only the PIN for the device can be changed.

  6. Click Save.

Resetting UC Passwords

  1. Log in as the provider, customer or site administrator and navigate to the hierarchy at which the Unified CM is available.

  2. Choose Subscriber Management > Reset UC Passwords.

  3. Choose the username on Unified CM from the User drop-down list.

  4. Check boxes will show for the selected user according to the associated devices. The devices can be:

  5. Select the check boxes for the devices on which the user's password or PIN needs to be changed. Note that a PIN can only be reset for CUCM or CUC, not WebEx or VOSS-4-UC, because these have no PIN functionality.

    Read the displayed Password or Pin notices and warnings. The messages show the conditions as to when passwords and PINs will be reset.

    Note that the content of these messages must be inspected as the check boxes are selected or or cleared, because the conditions change according to the status of the check boxes.

    If no check boxes are selected, then only the VOSS-4-UC password can be changed. If the user is an LDAP user on either Unified CM or Cisco Unity Connection, then only the PIN for the device can be changed.

  6. Click Save.

Model Details: view/ResetUCPasswordPinVIEW

Title Description Details
User Drop-down list of users available on CUCM.
  • Field Name: user
  • Type: String
Reset CUCM Check-box to select whether CUCM's password (if CUCM is not LDAP) and PIN will be reset. Default: false
  • Field Name: cucm
  • Type: Boolean
  • Default: false
Reset CUC Check-box to select whether CUC's password (if CUC is not LDAP) and PIN will be reset. Default: false
  • Field Name: cuc
  • Type: Boolean
  • Default: false
Reset WebEx Check-box to select whether WebEx password will be reset. Default: false
  • Field Name: webex
  • Type: Boolean
  • Default: false
Reset Pexip Conference Check-box to select whether Pexip Conference PIN will be reset. Default: false
  • Field Name: pexip
  • Type: Boolean
  • Default: false
Is User CUC LDAP? Variable to keep status of whether CUC user is LDAP (ldap_cuc = 2); will not be displayed in the view.
  • Field Name: ldap_cuc
  • Type: String
Is User CUCM LDAP? Variable to keep status of whether CUCM user is LDAP (ldap_cucm value not empty); will not be displayed in the view.
  • Field Name: ldap_cucm
  • Type: String
Is User VOSS LDAP? Variable to keep status of whether VOSS user is LDAP (ldap_voss = 'ldap'); will not be displayed in the view.
  • Field Name: ldap_voss
  • Type: String
User name in VOSS Variable to determine whether VOSS user exists (voss_username not empty); will not be displayed in the view.
  • Field Name: voss_username
  • Type: String
CUC User Name Variable to determine whether CUC user exists (cuc_username not empty); will not be displayed in the view.
  • Field Name: cuc_username
  • Type: String
WebEx User Name Variable to determine whether WebEx user exists (webex_username not empty); will not be displayed in the view.
  • Field Name: webex_username
  • Type: String
Pexip Conference Name Variable to determine whether Pexip Conference exists (pexip_username not empty); will not be displayed in the view.
  • Field Name: pexip_username
  • Type: String
CUCM User Name Variable to determine whether CUCM user exists (cucm_username not empty); will not be displayed in the view.
  • Field Name: cucm_username
  • Type: String
Password User to provide valid password in order to reset selected profiles.
  • Field Name: password
  • Type: String
  • Is Password: True
PIN User to provide valid PIN in order to reset selected profiles.
  • Field Name: pin
  • Type: String
  • Is Password: True
VOSS Password If the VOSS Automate profile exists, the field will display a message to indicate if the password can be reset or not, depending on the profile status.
  • Field Name: message_VOSS_password
  • Type: String
CUCM Password If the CUCM profile exists, the field will display a message to indicate if the password can be reset or not, depending on the profile status.
  • Field Name: message_CUCM_password
  • Type: String
CUC Password If the CUC profile exists, the field will display a message to indicate if the password can be reset or not, depending on the profile status.
  • Field Name: message_CUC_password
  • Type: String
WebEx Password If the WebEx profile exists, the field will display a message to indicate how the password can be reset.
  • Field Name: message_Webex_password
  • Type: String
CUCM PIN If the CUCM profile exists, the field will display a message to indicate how the PIN can be reset.
  • Field Name: message_CUCM_pin
  • Type: String
CUC PIN If the CUC profile exists, the field will display a message to indicate how the PIN can be reset.
  • Field Name: message_CUC_pin
  • Type: String
Pexip Conference Host PIN If the Pexip Conference account exists, the field will display a message to indicate how the PIN can be reset.
  • Field Name: message_PexIP_pin
  • Type: String