This procedure syncs users, lines, and phones from Cisco Unified Communications Manager (CUCM).

Note

Syncing lines and phones is intended only for self-provisioning. It is not intended for a full migration scenario. Only Jabber and desk phones can be synced from CUCM. Single Number Reach (SNR) and Extension Mobility are not supported in terms of adding to CUCM first and then syncing into Automate.

Use model instance filters (MIF) to detect users that haven't been synced, and purge them from the affected site. After the users are purged, re-import the CUCM.

Model Details: view/HcsSyncUsersPhonesVIEW

Field	Description
Remove Log Messages	Defines whether you want to remove user management logs before syncing.
Remove Log Direction	Displays only if Remove Log Messages is selected. Options are Local or Down. Select Local to remove logs at the hierarchy of the selected CUCM. Select Down to remove logs at and below the hierarchy of the selected CUCM.
Action	Mandatory. Select Synchronize users, lines, and phones from CUCM
Cisco Unified CM	Mandatory. Choose the CUCM server. Data is synced from the selected CUCM.

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title	Description	Details
Remove Log Messages	When checked, the existing User Management Log Messages get cleared prior to performing the action. Whether the existing Log Messages are removed or not, new logs may result from the action.	Field Name: removeLogs Type: Boolean
Remove Log Direction	Select Local to remove logs at the hierarchy of the selected CUCM. Select Down to remove logs at and below the hierarchy of the selected CUCM. Note that this will remove all User Management logs according to the selected direction regardless of what triggered the log.	Field Name: removeLogsDirection Type: String Choices: ["Local", "Down"]
Action *	The action to perform.	Field Name: cucmAction Type: String Choices: ["Synchronize users, lines, and phones from CUCM"]
Cisco Unified CM *	The action is executed against the specified Cisco Unified CM.	Field Name: cucmHost Type: String Choices: [" "]
Number of local CUCMs		Field Name: numCucms Type: String
Note	Indicates whether or not sync is possible.	Field Name: note Type: String

Model: view/HcsSyncUsersPhonesVIEW

CUCM Users Lines Phones

Model Details: view/HcsSyncUsersPhonesVIEW