[Index]

Model: relation/WebexTeamsPlace

Webex App Workspaces

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Overview

Webex App workspaces are synced in from a Webex Control Hub.

This includes Calling Behavior and Calendar settings, as well as Phone Numbers and Devices information associated with the workspace.

Upon sync, existing numbers in the Number Inventory will also updated with workspace details, for example in the corresponding Usage, Description, and Vendor fields.

You can define Webex App workspaces of various types in VOSS Automate, for example, meeting rooms or open spaces.

Add a Webex App Workspace

This procedure adds a Webex App workspace, and optionally, adds devices.

Note

You can add devices when adding a new workspace or when updating an existing workspace.

  1. Log in to the Admin Portal as Provider admin, then go to (default menus) Cisco Webex App > Workspaces.

  2. Choose the relevant site.

    Note

    Workspaces are created at site level.

  3. Provide a workspace name and capacity, and from the Type field, choose the workspace type.

  4. In the Send Device Activation Code To field, fill out the email address(es) where the device type code is sent.

    Note

    This code is unique to this created workspace and is entered into the device itself.

    Once the code is created, the Device Activation Code (read only) value is returned and shown, as well as its Device Activation Code Expiration Date.

    A VOSS Automate schedule checks the expiration date and generates a new code. The SIP Address of the workspace is also shown.

  5. In the Calling section, choose the calling behavior (free or hybrid).

    Note

    The hybrid calling option displays additional fields where you need to choose a site and an available directory number, which then generates a mail ID is generated from CUCM. The auto-generated value in the Mail ID from Unified CM field uses the following:

    wt_ + <random-number> + the email hostname set up for the Webex App service

    For example, wt_886821663180@myhost.com.

    A subscriber user for the device is then added at the selected site, with the following:

    • User Id and Last Name: wt_886821663180
    • First Name: workspace Name
    • Primary Extension: Directory Number
    • Phone: Spark Remote device with workspace specific settings

    Once the device code is entered, the page displays details of the device associated with the workspace in the Devices group, for example: Product, Connection Status and IP Address. A link to the device is then also available, to show details (read only) as listed under the Devices menu for Webex App.

  6. At Calendar section, you can add select a Calendar provider as available from the Scheduling section on the Webex Control Hub.

  7. At New Devices, you can add one or more new devices to the workspace. This allows for activating devices in a workspace using the RoomOS driver.

    1. Add the current IP Address for the Webex device.

      Note

      The configured IP address must be reachable by all of the VOSS Automate unified nodes via HTTPS using port 443.

    2. Select the Profile to use for configuring the device.

      Note

      The profile includes the required parameters for the configuration. Available profiles are managed via (default menus) Webex App > RoomOS Device Configuration Profiles.

    3. Add the device Username and Password if needed.

      Note

      You can add a device with the default username, admin, and no password. However, it is recommended that you add a second user on the device since, when the device registers with the Control Hub, by default, Control Hub disables the default username (admin) as part of the registration process, which prevents you from logging back in to the device using its IP address, unless you've added a second user. For example, without the second user, reset via the Admin Portal will not work because you will need to provide a username and password. If the default username is disabled, go to the Control Hub, locate your device, and access the device via the UI.

      Existing devices in the workspace are shown in the Devices group, while all devices are shown from the Devices menu.

  8. Save your changes. Wait for the transaction to complete.

This implements the relationship between a Webex App place and associated devices.

Model Details: relation/WebexTeamsPlace

Title Description Details
Place Settings Group Assigned by FDP
  • Field Name: Place Settings
  • Type: Object
Name * A friendly name for the workspace.
  • Field Name: Place Settings.displayName
  • Type: String
Capacity How many people the workspace is suitable for.
  • Field Name: Place Settings.capacity
  • Type: Integer
Type The workspace type.
  • Field Name: Place Settings.type
  • Type: String
  • Choices: ["No workspace type set", "Desk - individual", "Focus - high concentration", "Huddle - brainstorm/collaboration", "Meeting Room - dedicated meeting space", "Open Space", "Other"]
SIP Address SipUrl to call all the devices associated with the workspace.
  • Field Name: Place Settings.sipAddress
  • Type: String
Supported Devices Supported devices cannot be changed after the workspace has been created
  • Field Name: Place Settings.supportedDevices
  • Type: String
  • Choices: ["Collaboration devices", "MPP phones"]
Associated Devices The product type of the devices associated with this place.
  • Field Name: Place Settings.associated_devices
  • Type: String
Device Activation Code The activation code for registering and associating a device with this place.
  • Field Name: Place Settings.device_activation_code
  • Type: String
Device Activation Code Expiration Date The expiration date for the activation code.
  • Field Name: Place Settings.device_activation_code_expiry_date
  • Type: String
  • Format: date-time
Phone Numbers
  • Field Name: phoneNumbers.[n]
  • Type: Array
External
  • Field Name: Place Settings.phoneNumbers.[n].external
  • Type: String
Extension
  • Field Name: Place Settings.phoneNumbers.[n].extension
  • Type: String
Primary
  • Field Name: Place Settings.phoneNumbers.[n].primary
  • Type: Boolean
Calling
  • Field Name: calling
  • Type: Object
Calling Behaviour This determines how calls are made from this place. Default: freeCalling
  • Field Name: Place Settings.calling.type
  • Type: String
  • Default: freeCalling
  • Choices: ["No Calling", "Free Calling (default)", "Webex Calling", "Third-party SIP URI", "Webex Edge For Devices"]
Webex Calling Settings
  • Field Name: webexCalling
  • Type: Object
Location Location ID when adding a Webex Calling workspace.
  • Field Name: Place Settings.calling.webexCalling.locationId
  • Type: String
  • Target: device/spark/Location
  • Target attr: name
  • Format: uri
Extension Extension when adding a Webex Calling workspace.
  • Field Name: Place Settings.calling.webexCalling.extension
  • Type: String
Phone Number Phone Numberwhen adding a Webex Calling workspace.
  • Field Name: Place Settings.calling.webexCalling.phoneNumber
  • Type: String
Hybrid Calling Settings
  • Field Name: hybridCalling
  • Type: Object
End user email address in Cisco Unified CM Enter the Mail ID below to connect this place to the existing Unified CM account. This Mail ID ensures that the correct user account is connected with this place for hybrid calling. A default domain must be configured on the Webex Teams account to dervice this email address.
  • Field Name: Place Settings.calling.hybridCalling.emailAddress
  • Type: String
  • Pattern: (^$|^([^.@]+)(\.[^.@]+)*@([^.@]+\.)+([^.@]+)$)
Site Select the Site where the associated Unifed CM user will be created. The Webex Teams places and devices will automatically be moved to this site.
  • Field Name: Place Settings.calling.site
  • Type: String
Site Pkid
  • Field Name: Place Settings.calling.site_pkid
  • Type: String
Directory Number Enter the DN to be used with the Unified CM account. This DN is used for hybrid calling.
  • Field Name: Place Settings.calling.directory_number
  • Type: String
Subscriber PKID Internal field for the subscriber ID.
  • Field Name: Place Settings.calling.subscriber_pkid
  • Type: String
Link to Subscriber Jump to the associated subscriber page.
  • Field Name: Place Settings.calling.subscriber_link
  • Type: String
  • Format: link
Calendar
  • Field Name: calendar
  • Type: Object
Calendar Type Which calendar provider do you want to use?. Default: none
  • Field Name: Place Settings.calendar.type
  • Type: String
  • Default: none
  • Choices: ["None", "Microsoft Exchange / Office 365", "Google Calendar"]
Workspace email address This is the email address that will be used to connect to the hybrid calendar service.
  • Field Name: Place Settings.calendar.emailAddress
  • Type: String
Devices
  • Field Name: devices.[n]
  • Type: Array
Link Link to jump to the device details.
  • Field Name: Place Settings.devices.[n].link
  • Type: String
  • Format: link
Product The product name.
  • Field Name: Place Settings.devices.[n].product
  • Type: String
Connection Status The connection status of the device.
  • Field Name: Place Settings.devices.[n].connectionStatus
  • Type: String
IP Address The current IP address of the device.
  • Field Name: Place Settings.devices.[n].ip
  • Type: String
Primary SIP URL The primary SIP address to dial this device.
  • Field Name: Place Settings.devices.[n].primarySipUrl
  • Type: String
New Devices New devices to add to the workspace
  • Field Name: input_devices.[n]
  • Type: Array
IP Address *
  • Field Name: Place Settings.input_devices.[n].IP
  • Type: String
Profile *
  • Field Name: Place Settings.input_devices.[n].Profile
  • Type: String
  • Target: data/RoomosDeviceConfigurationProfile
  • Target attr: name
  • Format: uri
Username Defaults to admin
  • Field Name: Place Settings.input_devices.[n].username
  • Type: String
Password Defaults to empty string
  • Field Name: Place Settings.input_devices.[n].password
  • Type: String
  • Is Password: True