[Index]
Overview
Cisco Unity Connection (CUC) devices provide voicemail services for HCS deployments, and can be dedicated to a customer or shared across multiple customers.
To dedicate a CUC to a single customer | Configure the CUC at the customer hierarchy node. |
To share a CUC across multiple customers | Configure the CUC at a hierarchy node above the customer (reseller, provider, or intermediate node). The CUC device must be included in one or more Network Device Lists (NDLs), and the NDL must be assigned to one or more sites. |
Scheduled Data Syncs
Configuring a CUC device on Automate creates a scheduled data sync to import model data from the device into Automate.
The scheduled data sync ensures that the VOSS Automate cache maintains the most current view of the configured device.
Note
If Holiday Schedules were added to CUC directly, update the default scheduled data sync instance to include the Model Type List called CUCXN Schedules in order to ensure that these holiday schedules are synced into VOSS Automate.
Any changes to the configuration occurring on the device, including additions, deletions, or modifications, reflect in VOSS Automate after the next data sync.
Note
The recurring sync (disabled by default) is scheduled to occur every 14 days. You can enable the sync and modify the schedule (via Apps Management > CUC > Schedules).
When determining the appropriate schedule setting, the frequency of the sync must be weighed against the additional processing and network activity associated with the data sync. You can manually run the data sync at any time, via Apps Management > Advanced > Perform Publisher Actions, or from Administration Tools > Data Sync.
Important
Allow the initial data sync to complete before doing more configuration on Automate that requires information from CUC.
The performance of a data sync can be improved by controlling the types of data that are synced. See Controlling a Data Sync with a Model Type List for more information.
Add a CUC Server
To add a CUC server:
Log in as the appropriate hierarchy administrator.
Choose the relevant hierarchy.
Go to (default menus) Apps Management > CUC > Servers.
Click Add to open the server configuration page.
Configure details for the Base tab/panel:
The table describes configuration options on the Base tab:
Field | Description |
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CUCxn Server Name | Mandatory. Fill out the Cisco Unity Connection (CUC) server name. |
Publisher | Select this checkbox only if you're configuring a publisher node. Note The Publisher tab/panel displays only when this checkbox is selected. |
Cluster Name | Mandatory. Fill out the name you want to use for this cluster. The new cluster is created with this name. Note If the Publisher checkbox is not selected, the Cluster Name field appears as a drop-down list so that you can choose an existing cluster. |
Network Addresses | Expand this field, then:
Note Either the hostname or the IP address is required. Ensure that the hostname or IP address does not contain a trailing blank space. VOSS Automate cannot validate an entry that contains a blank space at the end of the hostname or IP address.
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Field | Description |
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Credentials | Expand this field then add credentials for PLATFORM, ADMIN, HTTP, and SNMP_Vx credential types. Click the Plus icon (+) to add more credentials:
Note
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Configure details for the Publisher tab/panel.
Note
This tab displays only if you're configuring a publisher node and have selected the Publisher checkbox on the Base tab/panel.
The table describes configuration options on the Publisher tab:
Field | Description |
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Call Processing ID | The Call Processing ID of this cluster |
SDR Cluster ID | The Shared Data Repository (SDR) CUC cluster ID. |
Multi-Tenant | If creating at Provider level, this field is read-only and set to Shared. If creating at Customer level, you can choose between Dedicated and Partitioned. |
Version | Select the version of Cisco Unity Connection Servers in this cluster. |
Port | The port on the CUC server to connect to. The default is 8443. |
Monitoring | For new servers and if Arbitrator servers are available, monitoring can be enabled for this CUC server on VOSS Insights. The Arbitrator server checkboxes can be selected to add the server as an asset. The Arbitrator server will be updated. Existing servers can be managed from the Onboard Assets and Offboard Assets menus under VOSS Insights. The Arbitrator checkboxes will then reflect the asset status. |
Note
For more information around monitoring and VOSS Insights, see VOSS Assurance Monitoring Overview.
Delete a CUC Server
Deleting a Cisco Unity Connection (CUC) Server in VOSS Automate also deletes local data that has been synced to it from the Cisco Unity Connection Server, including:
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Name * | The name of the schedule. |
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Schedule |
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Schedule Name * | Name of this Schedule |
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Last Executed (UTC Time) | Last time that this schedule executed |
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Owner | A business key that identifies the data/User who created the schedule. |
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Schedule Type * | Type of Schedule |
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Active | Is the entire schedule active or not. Default: True |
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Skip execution on activation. | Skip immediate execution on activation. |
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Scheduled resources | List of resources that will be actioned |
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Action * | Action to perform |
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Resource Type * | Resource types to which this schedule will apply. |
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Resource Attribute * | Resource attribute that will be used to filter/choose from. |
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Resource * | DESCRIPTION |
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Perform Action | DESCRIPTION Default: True |
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Single Execution | Single Execution |
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Execution Date (YYYY-MM-DD. Local date) | Execution Date |
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Execution Time (HH:MM:SS. Local time) | Execution Time |
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Execution Timezone (Local timezone) | Timezone for Execution Default: 0 |
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Multiple Executions | Multi Execution |
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Use Specific Executions | Use specific executions. |
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Use Calendar Executions | Use calendar executions. |
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Use Timed Executions | Use timed executions. |
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Specific Execution Dates | Specific Execution Dates |
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Execution Date (YYYY-MM-DD. Local date) | Execution Date |
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Execution Time (HH:MM:SS. Local time) | Execution Time |
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Execution Timezone (Local timezone) | Timezone for Execution Default: 0 |
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Calendar Executions | Repeated Execution by Calendar |
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Calendar Month | Calendar Month |
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Calendar Day | Calendar Day |
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Calendar Hour | Calendar Hour |
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Calendar Minute | Calendar Minute |
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Execution Timezone (Local timezone) | Timezone for Execution Default: 0 |
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Timed Executions | Timed Execution |
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First Execution Date (YYYY-MM-DD. Local date) | Execution Date |
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First Execution Time (HH:MM:SS. Local time) | Execution Time |
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First Execution Timezone (Local timezone) | Timezone for Execution Default: 0 |
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Repeat after (x) Days | Repeat Days |
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Repeat after (x) Hours | Repeat Hours |
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Repeat after (x) Minutes | Repeat Minutes |
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Number of Repeats (0 = infinite) | Number of Repeats |
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