[Index]
Webex Teams Feature Reference
This provides a condensed view of the Webex Teams Licenses consumed and available at the selected hierarchy level.
Click Subscriber Management > Webex Teams Licenses to open the Webex Teams Licenses list view. The list view provides the following information:
Webex App license usage counts are automatically updated in VOSS Automate after licenses are assigned (that is, after assigning a subscriber with Webex App services). A sync with the Webex Control Hub maintains the status of Webex App user licenses.
Webex App License Syncs
Webex App user license syncs may be actioned manually:
Admin Portal | To sync Webex App users for the customer, click the Services menu, then on the Customer Access form, click Action > Sync Webex App Roles Licenses Go to (default menu) Administration Tools > Data Sync and run the SyncSparkRolesLicenses<customer_name> instance. |
Important
Webex App Licenses need to be synced after upgrading to release 21.1:
Execute the Data Sync named SyncSparkRolesLicenses<CUSTOMER_NAME>.
If the Webex App organization associated with the Customer hierarchy has multiple Subscriptions, a default Subscription must be configured under the Webex App Customer Access.
See: Create Webex App Service.
If the Webex App organization associated with the Customer hierarchy has multiple Site URLs, a default Site URL must be configured under the Webex App Customer Access.
See: Create Webex App Service.
Only licenses synced and managed by VOSS Automate will be assignable to a Webex User. This means that licenses from Subscriptions and Sites other than the default configured above will not be retained on a user.
Note
This process only collects data at customer and site levels.
View Webex App Licenses
This procedure provides a condensed view of the Webex App licenses consumed and available at the selected hierarchy level.
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License Id |
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Unique Name |
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Name |
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Consumed Units |
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Total Units |
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Site URL |
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Site Type |
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Subscription ID |
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