Microsoft Teams policies are synced between Microsoft Teams and VOSS Automate, to the customer level.

VOSS Automate provides an interface for managing Microsoft Teams policies at customer or site level. Updates in VOSS Automate are synced back to Microsoft Teams, and external changes are synced back to VOSS Automate.

You can view and choose default policies for sites in the site defaults via (default menus) Site Management > Defaults (and select the MS Teams tab).

Microsoft Teams policies are assigned automatically to subscribers via their user roles and profiles, and via quick add groups (QAG), as part of the initial sync and provisioning workflow.

Choosing a default policy for a site in the Site Defaults (SDD) automatically assigns the policy to subscribers at the site. When creating a subscriber via Quick Subscriber, the SDD is used, but you can also edit the configuration template for the Quick Add Group (QAG) to use a policy different to the SDD, or you can edit a subscriber directly to choose a different policy for that subscriber.

To manage Microsoft Teams policies, go to (default menu) MS Teams Policies; then, select the relevant menu, for example:

To create or update a Call Hold Policy from the MS Teams Policies menu, an audio file (MP3, WAV, and WMA and file size less than 5 MB) upload is required. Use the File Management menu for this task.

Thereafter, the Audio file dropdown list will show the file and can be selected to create or manage the policy.

Model Details: device/msteamsonline/CsTeamsEmergencyCallingPolicy

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title	Description	Details
Description	Provide a description of the Teams Emergency Calling policy to identify purpose of setting it.	Field Name: Description Type: ["String", "Null"]
External Location Lookup Mode	Enable ExternalLocationLookupMode. This parameter is currently not supported.	Field Name: ExternalLocationLookupMode Type: String Choices: ["Disabled", "Enabled"]
Name *	The Identity parameter is a unique identifier that designates the name of the policy	Field Name: Identity Type: String
Notification Dial Out Number	This parameter represents PSTN number which can be dialed out if NotificationMode is set to either of the two Conference values	Field Name: NotificationDialOutNumber Type: ["String", "Null"]
Notification Group	NotificationGroup is a email list of users and groups to be notified of an emergency call. Notification group is required if notification mode is "NotificationOnly".	Field Name: NotificationGroup Type: ["Array", "Null"]
Notification Mode	The type of conference experience for security desk notification. Either notification group or Notification dial number is required if notification mode is "ConferenceMuted" or "ConferenceUnMuted".	Field Name: NotificationMode Type: ["String", "Null"] Choices: ["Notification Only", "Conference Muted", "Conference Unmuted"]

Model: device/msteamsonline/CsTeamsEmergencyCallingPolicy

MS Teams Policies

Model Details: device/msteamsonline/CsTeamsEmergencyCallingPolicy