Microsoft Teams policies are synced between Microsoft Teams and VOSS Automate, to the customer level.

VOSS Automate provides an interface for managing Microsoft Teams policies at customer or site level. Updates in VOSS Automate are synced back to Microsoft Teams, and external changes are synced back to VOSS Automate.

You can view and choose default policies for sites in the site defaults via (default menus) Site Management > Defaults (and select the MS Teams tab).

Microsoft Teams policies are assigned automatically to subscribers via their user roles and profiles, and via quick add groups (QAG), as part of the initial sync and provisioning workflow.

Choosing a default policy for a site in the Site Defaults (SDD) automatically assigns the policy to subscribers at the site. When creating a subscriber via Quick Subscriber, the SDD is used, but you can also edit the configuration template for the Quick Add Group (QAG) to use a policy different to the SDD, or you can edit a subscriber directly to choose a different policy for that subscriber.

To manage Microsoft Teams policies, go to (default menu) MS Teams Policies; then, select the relevant menu, for example:

To create or update a Call Hold Policy from the MS Teams Policies menu, an audio file (MP3, WAV, and WMA and file size less than 5 MB) upload is required. Use the File Management menu for this task.

Thereafter, the Audio file dropdown list will show the file and can be selected to create or manage the policy.

Model Details: device/msteamsonline/CsTeamsEmergencyCallRoutingPolicy

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title			Description	Details
Allow Enhanced Emergency Services			Flag to enable Enhanced Emergency Services	Field Name: AllowEnhancedEmergencyServices Type: Boolean
Description			Provide a description of the Teams Emergency Calling policy to identify purpose of setting it.	Field Name: Description Type: ["String", "Null"]
	Emergency Numbers		One or more emergency number objects	Field Name: EmergencyNumbers.[n] Type: Array
		Emergency Dial String *	Specifies the emergency phone number.	Field Name: EmergencyNumbers.[n].EmergencyDialString Type: String
		Emergency Dial Mask	For each Teams emergency number, you can specify zero or more emergency dial masks. A dial mask is a number that you want to translate into the value of the emergency dial number value when it is dialed.	Field Name: EmergencyNumbers.[n].EmergencyDialMask Type: String
		Online PSTN Usage	Specify the online public switched telephone network (PSTN) usage	Field Name: EmergencyNumbers.[n].OnlinePSTNUsage Type: String Target: device/msteamsonline/CsOnlinePstnUsage Target attr: Usage Format: uri
Name *			The Identity parameter is a unique identifier that designates the name of the policy.	Field Name: Identity Type: String

Model: device/msteamsonline/CsTeamsEmergencyCallRoutingPolicy

MS Teams Policies

Model Details: device/msteamsonline/CsTeamsEmergencyCallRoutingPolicy