[Index]

Model: relation/WebexCallParkGroup

Webex Calling Call Park Groups

Model Details: relation/WebexCallParkGroup

Title Description Details
parkgrp_key
  • Field Name: parkgrp_id
  • Type: String
id
  • Field Name: id
  • Type: String
locationId *
  • Field Name: locationId
  • Type: String
  • Target: device/spark/Location
  • Target attr: name
  • Format: uri
Location
  • Field Name: locationName
  • Type: String
Name *
  • Field Name: name
  • Type: String
Use Members as Park Destinations The member list is configured as park destination list for this call park group. Deselect to add Call Park Extensions
  • Field Name: parkOnAgentsEnabled
  • Type: Boolean
Agents People, workspaces and virtual lines that are eligible to receive calls
  • Field Name: agents.[n]
  • Type: Array
Agent id
  • Field Name: agents.[n].id
  • Type: String
  • Target: device/spark/User
  • Target attr: email
  • Format: uri
Type Type of the person, workspace or virtual line
  • Field Name: agents.[n].type
  • Type: String
First Name First name of a person, workspace or virtual line
  • Field Name: agents.[n].firstName
  • Type: String
Last Name Last name of a person, workspace or virtual line
  • Field Name: agents.[n].lastName
  • Type: String
Display Name Display name of a person, workspace or virtual line
  • Field Name: agents.[n].displayName
  • Type: String
Email Email of a person, workspace or virtual line
  • Field Name: agents.[n].email
  • Type: String
Numbers List of phone numbers of a person, workspace or virtual line
  • Field Name: numbers.[n]
  • Type: Array
External Phone number of a person or workspace
  • Field Name: agents.[n].numbers.[n].external
  • Type: String
Extension Extension of a person or workspace
  • Field Name: agents.[n].numbers.[n].extension
  • Type: String
Primary Flag to indicate a primary phone
  • Field Name: agents.[n].numbers.[n].primary
  • Type: Boolean
Park Destinations Manage the park destinations where this group parks calls
  • Field Name: callParkExtensions.[n]
  • Type: Array
Name A unique name for the call park extension
  • Field Name: callParkExtensions.[n].name
  • Type: String
Extension The extension for the call park
  • Field Name: callParkExtensions.[n].extension
  • Type: String
Id
  • Field Name: callParkExtensions.[n].id
  • Type: String
Recall To If the users assigned in the previous step do not pick up the call that is parked, then the call is rerouted/recalled to the following options based on the selection here
  • Field Name: recall
  • Type: Object
Option Call park recall options
  • Field Name: recall.option
  • Type: String
  • Choices: ["Only alert the parking user", "Alert the parking user first, then the hunt group", "Alert hunt group only"]
HuntGroup ID hunt group ID for call park recall alternate destination
  • Field Name: recall.huntGroupId
  • Type: String
HuntGroup Name Unique name for the hunt group
  • Field Name: recall.huntGroupName
  • Type: String
  • Target: device/spark/HuntGroup
  • Target attr: name
  • Format: uri
Noinstance
  • Field Name: noinstance.[n]
  • Type: Array
  • Cardinality: [0..1]
Name *
  • Field Name: noinstance.[n].name
  • Type: String
  • MaxLength: 1024