[Index]

Model: relation/SubscriberDeviceProfile

Extension Mobility

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Overview

Extension mobility (EM) profiles (also known as roaming profiles), allow users to log onto a phone in another location and the phone automatically adopts the profile for that user.

An EM profile is required for users who move between locations on a regular basis, or for users in an organization or location, who have been assigned an extension mobility profile rather than a permanent phone.

VOSS Automate provides three ways to create, manage, and associate extension mobility profiles:

• Add an EM profile to a subscriber when adding a subscriber in a standard add process (see View and Manage Subscribers)
• Add a subscriber using Quick Add Subscriber, and choose an EM profile
• Add a standalone EM profile (see Standalone Extension Mobility)

Add an Extension Mobility Profile

Standalone extension mobility (EM) profiles allow administrators to create and manage all EM profiles at the specified organization level.

• Add or update a subscriber's extension mobility (EM) profile via Subscriber Management > Subscribers. From the list view, open a subscriber, and select the Extension Mobility tab. See Add a Subscriber.
• Add or update a standalone EM profile via (default menus) Subscriber Management > Extension Mobility. From the list view, choose an EM profile to open its configuration screen, and select the Extension Mobility tab.

When adding or editing EM profiles, you can personalize the profile for each user.

The table describes common rules for adding an extension mobility (EM) profile:

Delete an Extension Mobility Profile

You can delete a standalone extension mobility (EM) profile via the list view (default menus, Subscriber Management > Extension Mobility).

When deleting an EM profile, the following elements are automatically removed/cleared:

• Speed dials
• Busy lamp fields
• Service URL's
• IP phone service subscriptions

Standalone Extension Mobility

Standalone Extension Mobility (EM) allows administrators to create and manage all EM profiles at the specified organization level. This is done on the Extension Mobility list view (default menu Subscriber Management > Extension Mobility).

Managing Extension Mobility

When adding or editing EM profiles you can personalize the EM profile for each user.

Consider the following:

• Extension Mobility Details, such as:

  • Name*. Must be unique and can't be the same as a device name on Unified CM since both are device types. This field is not applicable when editing an EM profile.

• Lines

  • Extension Mobility can be associated to multiple subscribers. If the "Show Numbers belonging to this Subscriber" option is selected from the Inventory Filter drop-down, only the directory numbers associated to the first Subscriber on the Subscribers tab are displayed.
  • Line settings can only be changed for the original line, not the clones.
  • All line settings changed for a line, automatically apply for the clones of that line, if any.

• Speed Dials. Enables you to manage the speed dial numbers associated with the EM profile.

• Services. EM profiles can be subscribed, unsubscribed and re-subscribed to IP Phone Services such as Intercom Calls, Login/Logout or SingleWire.

• Subscribers. Allows you to associate the EM profile to one or more subscriber.

  You can also disassociate an EM profile from a subscriber by clearing the name from the Username drop-down and clicking Save.

  The Subscriber 'Link' on an existing EM profile links to the associated Subscriber's Extension Mobility form (default menu Subscriber Management > Subscribers).

When deleting an extension mobility profile, the following elements are automatically removed/cleared:

• Speed dials
• Busy lamp fields
• Service URL's
• IP phone service subscriptions

See also Add Subscribers (Extension Mobility tab) to add extension mobility to a subscriber during the add subscriber workflow.

Extension Mobility based relation.

Model Details: relation/SubscriberDeviceProfile