[Index]

Model: view/CallHandlerRecordPlaybackVIEW

View to Record/Playback a Call Handler Greeting

Model Details: view/CallHandlerRecordPlaybackVIEW

Title Description Details
Message PLEASE NOTE! This is a special interface, which allows admins to trigger a call to a physical device, which allows for recording or playback of a greeting. The extension to dial must be an accessible extension for the admin (or user) to answer and record or listen to greetings. 1. Select an extension from the drop-down, or manually type in the number of the device you want to call to record or listen to a greeting. 2. Select the “Specific Greeting” checkbox if you want to record or playback a greeting for Standard, or Busy, etc. Else the action will apply to the main Call Handler. 3. The duration is the time in seconds, that the system will allow to record a greeting, and does not apply when playing back a recording. This is an important timer, as setting this too low, might result in incorrect configuration. 4. Finally, do not click “Save” on this form, as it will not trigger the workflow to but rather go to Action - Record Greeting, or Action - Playback Greeting.
  • Field Name: note
  • Type: String
Call Handler Name Call Handler Name
  • Field Name: call_handler
  • Type: String
Extension Extension to Record message on.
  • Field Name: extension
  • Type: String
Specific Greeting Specific Greeting
  • Field Name: specific_greeting
  • Type: Boolean
Greetings Greetings
  • Field Name: greeting
  • Type: String
Duration Duration to allow enough time to make recording/playback.
  • Field Name: duration
  • Type: String