Model: data/AuthorizedAdminHierarchy

Authorized Admin Hierarchy

Overview

VOSS Automate allows a single user account to be configured as both an End User (with services) and as an Administrator, and supports the following:

A single set of credentials for administration and end user access
Simplified external authentication (LDAP and SSO)
Support for concurrent use of both Admin and Self-service portals in same browser

An Authorized Admin Hierarchy instance contains a role. This instance can then be assigned to a user so that if the user is then also assigned a self-service role, the user is then an end user with admin access: a user with multiple user roles - both a self-service role and this role from the Authorized Admin Hierarchy instance. See: User Roles.

Important

When an Authorized Admin Hierarchy is set for a user, the hierarchy of that instance (the model data/AuthorizedAdminHierarchy instance) as well as its descendants will be visible as authorized hierarchies for administration purposes.

Users with multiple user roles then have a User Type of "End User + Admin". See: Create a User.

Upon user login, the VOSS Automate system then assigns the appropriate role to the user in accordance with the requested portal:

Portal	Role
Automate Self-service	selfservice
Automate Classic Admin	administration
Automate Admin	administration

Note

A user with multiple roles can also access both self-service and admin portals during one login session, but a logout on any portal would end the login session on both portals.
For multi-role admin user SSO login options, see: SSO Scenarios for Multi User Roles under SSO SP Settings.
When multi-role users perform administrative actions, they can manage their own services such as adding new Phones and Lines. However, the administrators would not be able to make modifications that altered their own role-based access configuration, such as change of role and associated Authorized Admin Hierarchy.

Manage Authorized Admin Hierarchy

Configuring Authorized Admin Hierarchy involves these high-level tasks:

Create an instance of Authorized Admin Hierarchy at the relevant hierarchy level.
Provision the end user as usual.
Associate the end user with an Authorized Admin Hierarchy instance.

To create an instance of an Authorized Admin Hierarchy:

Log in as Customer or Provider administrator and choose Role Management > Authorized Admin Hierarchy.
To add or modify an Authorized Admin Hierarchy instance, either add or modify the instance Name and select the Role.

Available roles will also include those roles containing the current hierarchy where the created Authorized Admin Hierarchy instance resides, in their Hierarchies Allowed list - see: Role Management.
Click Save

Related Topics

Create a User
Self Service: Overview
SSO SP Settings
For API details, see the REQUEST-PORTAL API request header in:

the API Request Headers section in the API Guide.

Authorized Admin Hierarchy

Model Details: data/AuthorizedAdminHierarchy

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title		Description	Details
AuthorizedAdminHierarchyGroup		Group Assigned by FDP	Field Name: AuthorizedAdminHierarchyGroup Type: Object
	Name *	The name that is given to the Authorized Admin Hierarchy.	Field Name: AuthorizedAdminHierarchyGroup.name Type: String
	Role *	The administration Role that is associated with the Authorized Admin Hierarchy	Field Name: AuthorizedAdminHierarchyGroup.role Type: String Target: data/Role Target attr: name Format: uri