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Model: view/OffboardAssuranceAssets

VOSS Assurance

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Overview

CUCM and CUC server clusters that have been integrated with VOSS Insights Arbitrator servers can be offboarded in two ways:

Note

While an asset can be offboarded, the feature does not currently allow for the modification of any existing monitoring on UC Apps.

Related Topics:

Offboard Assets

This procedure allows a batch removal of the clusters associations by Arbitrator server.

  1. In the VOSS Admin Portal, choose the relevant customer hierarchy.

  2. Go to (default menus) Apps Management > VOSS Insights > Offboard Assets.

  3. On the Offboard Assets page, choose relevant options:

  4. Click Save.

    Note

    • View the transaction log to ensure assets are off-boarded as required.
    • VOSS Automate makes the following updates on the associated Arbitrator when a CUCM or CUC server (asset) is unassociated from a VOSS Insights Arbitrator:
      • Removes asset (the server)
      • Removes or refreshes asset group
      • Removes probe (performance monitoring)
      • Removes probe group (customer specific). See Probes, Group Names, Profiles and Timings
      • Removes relevant credentials on Arbitrator (by default the ADMIN user credentials set up on VOSS Automate)
      • Removes profiles in VOSS Insights Arbitrator (Probe Group > Templates/Profiles). See Probes, Group Names, Profiles and Timings
      • For CUCM, removes the application user, if this is a Publisher.

    Note

    Off-boarded CUCM and CUC servers in a cluster remain, and show Monitoring details with specific Assurance Arbitrator Server instances disabled.

    The UC app server add/update page displays the unchecked (removed) Arbitrators. See the Monitoring section on the Publish page, via the Apps Management menu (for CUCM or CUC > Server).

Delete a UC App to Offboard the Asset

When a CUCM or CUCM server or cluster that was integrated with a VOSS Insights Arbitrator server is deleted, the asset, customer-specific probes, profiles, credentials, and related data are removed from the Arbitrator.

The VOSS Insights Arbitrator data syncs for the UC app are also removed.

Additional Offboard Tool for Single Servers

VOSS Automate provides a view that is not, by default, exposed in the default menus, but which has access profiles enabled for Provider and higher-level administrators. This view allows off-boarding of a single asset.

You can add this view to the menus, if required:

This tool allows you to select the following on the page to perform off-boarding:

Probes, Group Names, Profiles and Timings

PERFMON CUCM Group Profile
Probe name axlGetPerfmonCounters_CUCM_INTF (<CUCM Cluster name>)
Probe Group Name <customer_name>-CUCM Perfmon AXL (<CUCM Cluster name>)
Frequency 600 sec (10 min)
For Publisher Server Yes
For Subscriber Server No
PERFMON CUC Group Profile
Probe name axlgetperfmon (<CUCxn Cluster name>)
Probe Group Name <customer_name>-Cisco Unity AXL (<CUCxn Cluster name>)
Frequency 300 sec (5 min)
For Publisher Server Yes
For Subscriber Server No
RIS Group Profile
Probe Group Name 1-Cisco CUCM RIS CmDevice_creds
Frequency 300 sec (5 min)
For Publisher Server Yes
For Subscriber Server No
PINGMON Group Profile
Probe Group Name 1b-PING Monitor
Frequency 300 sec (5 min)
For Publisher Server Yes
For Subscriber Server Yes
VERSION Group Profile
Probe Group Name 4-Cisco CUCM Version
Frequency 86400 sec (24 hr)
For Publisher Server Yes
For Subscriber Server No
RTMT Group Profile
Probe Group Name 5-Cisco RTMT
Frequency 1800 sec (30 min)
For Publisher Server Yes
For Subscriber Server No

This tool offboards selected assets and related config off of a selected Assurance arbitrator server.

Model Details: view/OffboardAssuranceAssets

Title Description Details
Assurance Arbitrator Server * Select an Arbitrator server from which to remove an asset.
  • Field Name: arbitrator
  • Type: String
Assurance Arbitrator PKID Hidden field to store the selected arbitrator's PKID.
  • Field Name: arbitrator_pkid
  • Type: String
Assets Select one or more assets to remove.
  • Field Name: assets.[n]
  • Type: Array