[Index]
You can offboard a Microsoft subscriber by simply removing their Microsoft license, which removes all currently assigned services.
Note
To offboard a user:
Log in to the Admin Portal.
Go to MS Subscriber Management > Quick Offboard Subscriber.
Navigate to the relevant site.
At the Username drop-down, select the relevant user.
Note
This workflow is intended for Microsoft-only users. When choosing a hybrid user with Cisco-Microsoft services, you'll need to work with this user via the Hybrid multi vendor actions. The Hybrid Status Message field displays the user's hybrid status. See Cisco-Microsoft Hybrid Subscribers
Click Save. The user's license is removed.
To access the latest documentation, go to Documentation and Resources at: https://voss.portalshape.com
Onboarding a Microsoft user involves importing users and related data to the customer level from the Microsoft Cloud service, and then moving users to the correct sites as fully provisioned subscribers.
Automated workflows configure imported objects once changes are synced in, and apply the required configuration, policies, and licenses. This means administrators won't need to continually monitor the sync, or to perform additional steps to complete the process.
Once synced in (at the customer or site level), administrators can manage Microsoft users and subscribers via a single interface and login, from within the VOSS-4-UC Admin Portal. To maintain data integrity, to manage licenses, and to automate number auditing for synced in users, regular, targeted backend syncs poll for changes made at the device model layer.
Onboard Microsoft Users
VOSS-4-UC provides two onboarding options for Microsoft users:
Sync users to customer level, and then to sites | VOSS-4-UC Configuration and Sync This option starts with an initial import of dial plans, policies, licenses, and Microsoft users, to the customer level (sync all to the tenant). Then you will need to set up the configuration and user move criteria before moving users to the sites (set up model filter criteria, site defaults, quick add groups, subscriber profiles, and number inventory). Finally, you have two options to move users to the sites as fully provisioned subscribers:
When moving users to site, the VOSS-4-UC automated workflow applies the required configuration, services, lines, policies, and licenses. |
Sync users directly to sites | Sync with Flow Through In this option, you run the initial sync together with flow through provisioning. In this case, you start by setting up the configuration and user move criteria before running the initial sync. That is, to set up the model filter criteria, site defaults, quick add groups, and subscriber profiles. In addition, you will need to:
Once changes are synced in from the Microsoft Cloud, VOSS-4-UC automated workflows move the tenant dial plan, policies, and licenses to the customer level, and moves users directly to the appropriate sites as fully provisioned subscribers. |
To access the flowcharts, view the topic via Documentation and Resources at: https://voss.portalshape.com
Offboard a User
This procedure offboards a user.
Related Topics
Microsoft Overview in the Core Feature Guide
VOSS-4-UC Configuration and Sync in the Core Feature Guide
Sync with Flow Through in the Core Feature Guide
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