[Index]
This procedure displays and updates a Microsoft user, and moves the user to the correct site, with all configuration and licensing applied.
Note
Quick Subscriber simplifies onboarding with the use of Quick Add Groups (QAGs). QAGs are service and policy assignment templates that allow you to pre-configure how calling rights, policies, and services are assigned to users based on their user role.
When updating a user via Quick Subscriber, you select the relevant QAG, and the automated workflows in VOSS Automate handles the required cloud sync and licensing. The workflow also removes the need for an administrator to check the licensing, or to flag the required policies and settings individually, and then to wait for the cloud to sync in.
Prerequisites:
Perform these steps:
Log in to the Admin Portal as a Provider admin, at the Customer level.
Go to (default menu) MS Subscriber Management > Quick Subscriber.
Choose the relevant site.
On the Quick Subscriber page:
Required. In the Username field, select the user to populate fields on the page.
Note
This workflow is intended for Microsoft-only users. When choosing a hybrid user with Cisco-Microsoft services, you'll need to work with this user via the Hybrid multi vendor actions. The Hybrid Status Message field displays the user's hybrid status. See Cisco-Microsoft Hybrid Subscribers
To include users higher in the hierarchy in the Username drop-down, select Include users at higher hierarchy.
To send a subscriber a welcome email once they're set up, select Send welcome email.
Note
Required. From the Quick Add Group drop-down, select the relevant Quick Add Group (QAG) (licenses the user and applies settings defined in the QAG).
Quick Add Groups support group licensing for MS 365 groups, so that subscribers can be licensed according to group membership. Refer to:
Note
If an existing user is holding a particular license is assigned a Quick Add Group where the group license provides additional services (for example, from existing IM services only to Voice services), the user license is updated as follows:
From the Line URI drop-down, choose a number; alternatively, select Use next available line to automatically populate the Line URI field with the next available line.
Note
The Line URI and Use next available line fields display only when Feature Type is PhoneSystem, or Manage Licenses is enabled (via the MS Teams tab in the site default docs).
The Enterprise Voice Enabled option has been deprecated since PowerShell V4.0.0. Setting Enterprise Voice Enabled is no longer required. Thus, to enable a licensed user for Enterprise Voice in Quick Subscriber, assign a line (choose a number from Line URI) and ensure that the Feature Type field displays value Teams, PhoneSystem. Alternatively, choose a Quick Add Group that has a configuration template set up to enable Enterprise Voice for licensed users, regardless of whether a line is assigned.
If you wish to disable Enterprise Voice for this user (or enable it again in future), you can do so via the user's account settings (relation/MicrosoftSubscriber). See Microsoft Subscribers
The Line URI drop-down displays available lines (staged lines are excluded), with the vendor and line type shown in brackets, for example, Microsoft - CallingPlan. Lines types may be: Direct Routing, Calling Plan, or Operator Connect
When choosing a line, the INI will eventually update to this number.
The default for Use next available line is False (disabled).
When selecting Use next available line:
Optionally, from the Tenant dial plan field, choose a tenant dial plan.
Note
Choosing a tenant dial plan different from the default set up in the site defaults (SDD) overwrites the default. If you don't choose an option for this field, the tenant dial plan set up in the SDD applies.
From Calling Line Identity, assign a calling line identity for this user, or use the value that comes from the QAG.
Click Save.
Go to MS Subscriber Management > Subscriber Staging to view the user in the staging queue.
Note
The user is placed in the staging queue (with all configuration applied) while waiting for the cloud to sync in. Once the licensed user appears in the Microsoft Teams portal, a second, targeted sync is triggered, which searches only for staged users (not all users from the tenant). Once the sync completes, the user becomes a fully provisioned subscriber, and the number is flagged as used. The subscriber receives a welcome email (if you've chosen this option, and you have a SMTP server configured).
Starting with VOSS Automate v21.3-PB1, you can, with immediate effect, un-stage a user waiting in the staging queue. This executes a direct sync to the Microsoft cloud to determine whether the user has appeared in MS Teams after their licensing update.
Verify that the subscriber is configured and licensed:
Go to (default menu) Subscriber Management > Subscribers.
Note
The Located At column on the Subscriber list displays the hierarchy location of each subscriber added to the system, for example, customer or site.
Click on the subscriber to open the Subscribers[name] page.
On the MS Licenses tab, view the subscriber's license details.
On the MS Teams tab, verify the following:
Related Topics
Microsoft Subscribers in the Core Feature Guide
Microsoft User Move Configuration in the Core Feature Guide
Flow Through Provisioning in the Core Feature Guide
Subscriber Staging (Microsoft Users) in the Core Feature Guide
Microsoft Licenses in the Core Feature Guide
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User Details | Group Assigned by FDP |
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Username * |
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Include users at higher hierarchy | Includes users above site level when searching Default: True |
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User status |
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Hybrid Status Message |
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First name |
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Last name |
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Title |
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Department |
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Email address |
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Send welcome email | Send Email to user using predefined HTML Email Template. Email template used is 'Quick Add Subscriber'. To enable email feature set 'Allow welcome email to be sent to user after Quick Add Subscriber' in Global Settings. |
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Phone number |
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Mobile phone |
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Feature type |
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Quick Add Group * |
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Use next available line | Use the next available line from the inventory. |
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Line URI |
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Tenant dial plan |
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Calling line identity |
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Online voice routing policy |
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Existing Services | Group Assigned by FDP |
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Current Tenant dial plan |
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Current Calling line identity |
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Current Online voice routing policy |
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