[Index]
The Self Service Feature Display Policy is used by an administrator to determine which features or services are available to the Self-service User on the Self-service Interface. These are typically available on both the Button Bar and Dashboard.
Important
The configuration templates that are selected on the Phones, Personal Phones tabs may not contain macro values for Line Settings (nested Line Array fields), since these are not supported in VOSS Automate Self-service.
On the Phones, Personal Phones and Voicemail tabs, there are two similar check boxes (one associated with entitlement, the other not). For example, on the Voicemail tab, the first check box is labelled User can enable Voicemail (Add a Voicemail Account) and the second check box is labelled User can enable Voicemail only if the user is entitled to Voicemail.
If the Entitlement Feature is used, that is an Entitlement Profile is associated to the subscriber on the Entitlement Profile drop-down on the Subscriber Management > Subscribers screen, then select the second check box. If an Entitlement Profile is not associated to the subscriber, then select the first check box, as the second check box is no longer applicable.
In a similar way, select the appropriate check boxes on the the Phones and Personal Phones tabs.
Availability of features/services is configured using the following tabs on the Self Service Feature Display Policy screen:
Details
Shows/hides the My Availability and Speed Dials/Busy Lamp Fields areas and associated functionality. This controls the ability to add and manage speed dials and busy lamps.
The Enable (CFWD Only) Minimal Mode check box controls the user self-service user interface. If enabled, the user is presented with a minimal interface suitable for mobile devices with only the functionality to set call forwarding. For details on the minimal interface, refer to the topic on Minimal Mode in the Self-service Guide.
Phones
Shows/hides the Your Company Phones area and associated functionality. This controls the ability to add smart devices, as well as to manage company phones and associated lines.
Personal Phones
Shows/hides the complete Your Personal Phones area and associated functionality, or hides selected functionality only, such as setting up ring schedules or advanced timer options. Also controls the ability to enable own personal phone management (add remote destination profile).
My Information
Shows/hides one or more of the My Information, My Credentials, and Webex Self Service areas and the associated functionality.
Voicemail
Shows/hides one or more of the Voicemail Settings, Alternate Numbers and Notification Devices, and Caller Input areas, as well as the associated functionality. Also controls the ability to add own Voicemail account if required.
Call Forward
Shows/hides the complete Call Forwarding area and associated functionality, or selected advanced call forwarding functionality only, such forward calls to settings.
See Self Service Feature Display Policy Field Reference for field descriptions.
See also topics under:
Defines configuration options for turning features on/off.
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Name * | The name of the Feature Group. |
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My Availability | Turn my availability on/off. |
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Automatically update Presence Status from calendar | Allow users to manage the setting that automatically updates their presence status based on their calendar. The user must have 'IM and Presence' enabled, and Self Service 'My Availability' settings must be in 'Show' state. |
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Speed Dials | Turn speed dials on/off. |
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FMC (Fixed Mobile Convergence) | Turn FMC on/off. |
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CLI (Calling Line Identification) | Turn CLI on/off. |
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Phones | Configure Phone features. |
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User can add own smart devices | Default: false |
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User can add own smart devices only if the user's Entitlement Profile includes 'Voice' | Default: false |
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Limit the user's total number of phones the number allowed by the user's Entitlement Profile | Default: false |
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Device Configuration Templates for User Phone Add |
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Device Name |
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Device Name Prefix |
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Configuration Template |
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Phone Management | Turn phone management on/off. |
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Phone Line Management | Turn phone line management on/off. |
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Personal Phones | Configure Personal Phone features. |
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User can enable Personal Phone Management (add Remote Destination Profile) | Default: false |
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User can enable Personal Phone Management / SNR only if entitled to SNR | Default: false |
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Device Configuration Template for End User Remote Destination Profile Add |
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Personal Phone Management | Turn personal phone management on/off. |
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Mobile Id Management | Turn mobile id management on/off. |
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Ring Schedules | Turn ring schedules on/off. |
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Advanced Timer Options | Turn advanced timer options on/off. |
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Line Association | Turn line association on/off. |
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My Information | Configure My Information features. |
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User Data | Turn user data on/off. |
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User Language | Turn user language on/off. |
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Password | Turn password on/off. |
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Pin | Turn pin on/off. |
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Minimum Pin Length |
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Link to Webex self service portal | Toggle whether end user portal users can see a link to their Webex self service portal. The user must have an associated webex account in order to have the link. |
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Voicemail | Configure Voicemail features. |
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User can enable Voicemail (Add a Voicemail Account) | Default: false |
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User can enable Voicemail only if the user is entitled to Voicemail | Default: false |
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Device Configuration Template for End User Voicemail Account Add |
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Voicemail Basic | Turn basic voicemail on/off. |
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Voicemail Devices | Turn voicemail devices on/off. |
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Phone Notification Device | Show / Hide Phone Notification Device management from end user |
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SMS Notification Device | Show / Hide SMS Notification Device management from end user |
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Voicemail Alternate Extensions | Show / Hide Voicemail Alternate Extension management from end user |
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Configuration Template for end user Alternate Extensions for Voicemail |
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Configuration Template for end user add Phone Notification Devices |
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Configuration Template for end user add SMS Notification Devices |
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Voicemail Caller Input | Turn voicemail caller input on/off. |
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Voicemail Email Relay | Show / Hide Email Relay from end user. |
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Call Forward | Configure Call Forward features. |
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Call Forward Basic | Turn basic call forwarding on/off. |
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Advanced Call Forward | Turn advanced call forwarding on/off. |
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Enable (CFWD Only) Minimal Mode | Display Call Forward settings only minimal mode. |
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