[Index]

Model: data/HcsCucmCcTagDAT

CUCM Contact Center tagging schema

Model Details: data/HcsCucmCcTagDAT

Title Description Details
Device Type * The type of device to be tagged for a Contact Center agent line
  • Field Name: tagType
  • Type: String
  • MaxLength: 15
  • Choices: ["Phone", "Device Profile"]
Device The name of the Phone or Device Profile
  • Field Name: deviceName
  • Type: String
  • MaxLength: 1024
Device Name The name of the Phone
  • Field Name: phoneName
  • Type: String
  • Target: device/cucm/Phone
  • Target attr: name
  • MaxLength: 1024
  • Format: uri
Profile User The ID of the end user
  • Field Name: endUser
  • Type: String
  • Target: device/cucm/User
  • Target attr: userid
  • MaxLength: 1024
  • Format: uri
EM Profile Name The name of the Device Profile
  • Field Name: emProfileName
  • Type: String
  • Target: device/cucm/DeviceProfile
  • Target attr: name
  • MaxLength: 1024
  • Format: uri
Line * The number of the phone line
  • Field Name: phoneLine
  • Type: String
  • Target: device/cucm/Line
  • Target attr: pattern
  • MaxLength: 1024
  • Format: uri
Application User * The JTAPI user associated with this device
  • Field Name: jtapiUser
  • Type: String
  • Target: device/cucm/AppUser
  • Target attr: userid
  • MaxLength: 1024
  • Format: uri
Agent Line Prefix * The line description prefix to indicate the line is an agent line Default: CC_Line
  • Field Name: lineTagPrefix
  • Type: String
  • Default: CC_Line
  • MaxLength: 1024