[Index]

Model: view/HcsDeleteCustomerVIEW

Delete a Hierarchy

To access the latest documentation, go to Documentation and Resources at: https://voss.portalshape.com

Caution!

Unintentionally deleting a hierarchy can have serious effects on the system. Proceed with caution.

A utility is available under a hierarchy management menu to delete a hierarchy (Provider, Reseller, Customer, Site, IntermediateNode) and all data under it.

If the utility is used at a higher level hierarchy, then select the lower level hierarchy to delete from the drop-down list.

Check box options are available to:

Note

Since there is a risk in using this utility, a confirmation of the action is required by selecting the Confirmation drop down box. Click Save to carry out the transaction.

VIEW that wraps HierarchyDelete. This VIEW will be used to delete a Customer.

Model Details: view/HcsDeleteCustomerVIEW

Title Description Details
Default: Delete Customer
  • Field Name: description
  • Type: String
  • Default: Delete Customer
Default: This tool allows you to delete everything under the selected Customer. Take caution. It is very destructive and cannot be rolled back. Please tick the check boxes to delete the data from either the UC Apps or VOSS Automate database. If you do not select any check boxes the tool will not delete anything.
  • Field Name: notes
  • Type: String
  • Default: This tool allows you to delete everything under the selected Customer. Take caution. It is very destructive and cannot be rolled back. Please tick the check boxes to delete the data from either the UC Apps or VOSS Automate database. If you do not select any check boxes the tool will not delete anything.
Hierarchy level Default: {{ fn.hierarchy_friendly_path }}
  • Field Name: hierarchy_level
  • Type: String
  • Default: {{ fn.hierarchy_friendly_path }}
Customer to Delete *
  • Field Name: target_hierarchy
  • Type: String
Delete Data from HCMF Check this box if you want to remove the data from HCMF.
  • Field Name: remove_hcmf_data
  • Type: Boolean
Delete Data from CUCM Check this box if you want to remove the data from CUCM.
  • Field Name: remove_cucm_data
  • Type: Boolean
Delete Data from CUC Check this box if you want to remove the data from CUC.
  • Field Name: remove_cuc_data
  • Type: Boolean
Delete Data from UCCX Check this box if you want to remove the data from UCCX.
  • Field Name: remove_uccx_data
  • Type: Boolean
Delete Data from VOSS Assurance Arbitrator Check this box if you want to remove the data at this hierarchy from VOSS Assurance Arbitrator.
  • Field Name: remove_arbitrator_data
  • Type: Boolean
Remove all data from VOSS Automate Check this box if you want to remove remove all data from VOSS Automate. This process cannot be rolled back. All data under the selected Hierarchy node will be deleted and purged from the VOSS Automate database.
  • Field Name: remove_all_v4uc_data
  • Type: Boolean
Confirmation * Confirmation of delete/purge of all data in VOSS Automate and/or UC APPS
  • Field Name: confirm
  • Type: String
  • Choices: ["Yes, I confirm to delete/purge data"]