A utility is available under a hierarchy management menu to delete a hierarchy (Provider, Reseller, Customer, Site, IntermediateNode) and all data under it.

If the utility is used at a higher level hierarchy, then select the lower level hierarchy to delete from the drop-down list.

Note

If a site is deleted, an additional cleanup workflow step also removes site related data above the site level.

The table below indicates the DN and E164 Inventory state after a site is deleted.

DN	E164	E164 Association	DN Inventory	E164 Inventory	E164 Association Flag	E164 Assocations
Site	Site	Site	Removed	Removed	N/A	Removed
Site	Customer	Site	Removed	Remain	set to false	Removed
Site	Customer & Site	Site	Removed	Remain at customer Removed at site	set to false	Removed

If no check boxes are selected, the transaction is successful and no data is deleted.

Since there is a risk in using this utility, a confirmation of the action is required by selecting the Confirmation drop down box. Click Save to carry out the transaction.

Model Details: view/HcsDeleteCustomerVIEW

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title	Description	Details
	Default: Delete Customer	Field Name: description Type: String Default: Delete Customer
	Default: This tool allows you to delete everything under the selected Customer. Take caution. It is very destructive and cannot be rolled back. Please tick the check boxes to delete the data from either the UC Apps or VOSS Automate database. If you do not select any check boxes the tool will not delete anything.	Field Name: notes Type: String Default: This tool allows you to delete everything under the selected Customer. Take caution. It is very destructive and cannot be rolled back. Please tick the check boxes to delete the data from either the UC Apps or VOSS Automate database. If you do not select any check boxes the tool will not delete anything.
Hierarchy level	Default: {{ fn.hierarchy_friendly_path }}	Field Name: hierarchy_level Type: String Default: {{ fn.hierarchy_friendly_path }}
Customer to Delete *		Field Name: target_hierarchy Type: String
Delete Data from HCMF	Check this box if you want to remove the data from HCMF.	Field Name: remove_hcmf_data Type: Boolean
Delete Data from CUCM	Check this box if you want to remove the data from CUCM.	Field Name: remove_cucm_data Type: Boolean
Delete Data from CUC	Check this box if you want to remove the data from CUC.	Field Name: remove_cuc_data Type: Boolean
Delete Data from UCCX	Check this box if you want to remove the data from UCCX.	Field Name: remove_uccx_data Type: Boolean
Delete Data from VOSS Assurance Arbitrator	Check this box if you want to remove the data at this hierarchy from VOSS Assurance Arbitrator.	Field Name: remove_arbitrator_data Type: Boolean
Remove all data from VOSS Automate	Check this box if you want to remove remove all data from VOSS Automate. This process cannot be rolled back. All data under the selected Hierarchy node will be deleted and purged from the VOSS Automate database.	Field Name: remove_all_v4uc_data Type: Boolean
Confirmation *	Confirmation of delete/purge of all data in VOSS Automate and/or UC APPS	Field Name: confirm Type: String Choices: ["Yes, I confirm to delete/purge data"]

Model: view/HcsDeleteCustomerVIEW

Delete a Hierarchy

Model Details: view/HcsDeleteCustomerVIEW