Model: device/spark/License

Webex App Licenses

To access the latest documentation, go to Documentation and Resources at: https://voss.portalshape.com

Webex App license usage counts aren't automatically updated in VOSS Automate after licenses are assigned (that is, after assigning a subscriber with Webex App services). For this reason, it is recommended that you create a schedule to periodically sync Webex App user licenses.

Webex App License Syncs

Webex App user license syncs may be actioned manually:

Admin Portal

To sync Webex App users for the customer, click the Services menu, then on the Customer Access form, click Action > Sync Webex App Roles Licenses

Go to (default menu) Administration Tools > Data Sync and run the SyncSparkRolesLicenses<customer_name> instance.

Business Admin Portal On the Webex App Quick Actions card at the customer hierarchy, select Sync Licenses.

Important

Webex App Licenses need to be synced after upgrading to release 21.1:

Execute the Data Sync named SyncSparkRolesLicenses<CUSTOMER_NAME>.
If the Webex App organization associated with the Customer hierarchy has multiple Subscriptions, a default Subscription must be configured under the Webex App Customer Access.

See: Create Webex App Service.
If the Webex App organization associated with the Customer hierarchy has multiple Site URLs, a default Site URL must be configured under the Webex App Customer Access.

See: Create Webex App Service.

Only licenses synced and managed by VOSS Automate will be assignable to a Webex User. This means that licenses from Subscriptions and Sites other than the default configured above will not be retained on a user.

Note

This process only collects data at customer and site levels.

View Webex App Licenses

This procedure provides a condensed view of the Webex App licenses consumed and available at the selected hierarchy level.

Go to (default menus) Subscriber Management > Webex App > Licenses.
VIew Webex App license details in the License list view:
- Name (of the license)
- Total Units (total number of licenses available)
- Consumed Units (the number of licenses still available)
- Location (where the licenses are available and used)

Model Details: device/spark/License

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title															Description																				Details
License Id																																			Field Name: id Type: String
Name																																			Field Name: name Type: String
Consumed Units																																			Field Name: consumedUnits Type: Integer
Total Units																																			Field Name: totalUnits Type: Integer
Site URL																																			Field Name: siteUrl Type: String
Site Type																																			Field Name: siteType Type: String
Subscription ID																																			Field Name: subscriptionId Type: String