[Index]

Model: data/CucmGroupSelection

CUCM Group Selection

To access the latest documentation, go to Documentation and Resources at: https://voss.portalshape.com

Provider level administrators can manage the Default CUCM Group setting in a customer's Site Defaults:

High level administrators carry out these tasks from the Customer Management > Advanced > CUCM Group Selection and CUCM Group Counts menus.

Select a CUCM Group

  1. Log in as a Provider administrator and select Customer Management > Advanced > CUCM Group Selection.

  2. The list of existing CUCM Group Selection configurations at the Provider hierarchy are listed.

    Click Add to create a configuration. A hierarchy pop-up will show to choose the customer hierarchy at which the configuration should apply.

  3. Choose a Name for the configuration. The default name is the hierarchy name.

  4. Choose an Algorithm to apply to the CUCM Group Selection:

Group Selection Algorithm Include List Exclude List Result Comment
No Use Default N/A N/A Default Falls back to Default always
Yes Use Default None None Default  
Yes Least utilized None None Least utilized  
Yes Least utilized Yes None Least utilized From the groups in the included list.
Yes Least utilized None Yes Least utilized Least utilized from all groups except in the exclude list.
Yes Least utilized Yes Yes Least utilized From the groups in the included list. Note that the exclude list will be ignored in this case.
  1. Click Save to save the configuration for the customer hierarchy. When a new site is created, the Default CUCM Group in the Site Defaults Doc is updated to reflect the configuration, so that any sites that are now created under this customer hierarchy will apply the calculated CUCM Group.

    Note that an administrator can override this calculated CUCM Group by manually updating the Site Defaults Doc.

Data model to control if the CUCM Group should be available for use. This is to allow for load balancing devices between CUCM Groups. Only one instance may exist at Customer level.

Model Details: data/CucmGroupSelection

Title Description Details
Cucm Group Selection Group Assigned by FDP
  • Field Name: Cucm Group Selection
  • Type: Object
Name Name of the CUCM Group Selection
  • Field Name: Cucm Group Selection.name
  • Type: String
Algorithm Algorithm to use when selecting the CUCM Group Default: Use Default
  • Field Name: Cucm Group Selection.algorithm
  • Type: String
  • Default: Use Default
  • Choices: ["Use Default", "Least utilized CUCM Group"]
CUCM Groups to Include CUCM Group Include list. Only groups in this list will be used for load balancing.
  • Field Name: include_list.[n]
  • Type: Array
CUCM Groups to Exclude CUCM Group Exclude list. Groups in this list will be excluded for load balancing.
  • Field Name: exclude_list.[n]
  • Type: Array
Notes Notes describing the feature. Default: CUCM Group Selection is used to select the lowest utilized group in CUCM. The VOSS Automate system will find the CUCM Group with the lowest amount of Phones and save that group to the Site Default Doc. This value is stored when the Site is created and can be changed afterwards. When using algorithm "Least utilized CUCM Group", include and exclude lists will be available to further limit the selection process. Please note that the include list will override the exclude list.
  • Field Name: Cucm Group Selection.notes
  • Type: String
  • Default: CUCM Group Selection is used to select the lowest utilized group in CUCM. The VOSS Automate system will find the CUCM Group with the lowest amount of Phones and save that group to the Site Default Doc. This value is stored when the Site is created and can be changed afterwards. When using algorithm "Least utilized CUCM Group", include and exclude lists will be available to further limit the selection process. Please note that the include list will override the exclude list.