Move Phones (provider deployment) ----------------------------------- When phones are not assigned to users, you can move them between sites. Moving a phone between sites handles the situation where a phone is either physically moved or logically assigned to a different site. If a phone is assigned in the Associated Devices list of a CUCM User, the phone is moved as part of a Move User operation. See "Move Users". Important - the following restrictions apply when you move phones: * You cannot move phones that are assigned to subscribers. * You cannot move phones between customers. * You can move phones only between sites. * You can move phones only between sites that reference the same NDL. * You can move phones only between sites that have the same type of site dial plan. * You can move phones only between sites that have the same country. * If an Intercom line is associated with a phone, that line will not be processed (moved and updated). You can move phones in two ways: * **Move phones by names** - To move multiple phones * **Move phone by name** - To move one specific phone 1. Log in as a provider, reseller, or customer administrator. 2. Set the hierarchy path to the customer whose phones you are moving. 3. Choose **Subscriber Management > Move Phones** or **Overbuild > Move Phones**. 4. In the **Action** field, select the move method. * If you choose **Move phones by names**: 1. Choose the site from which you are moving the phones from the **Move From Hierarchy** drop-down. The **Move To Hierarchy** field appears. 2. Choose the target site from the **Move To Hierarchy** drop-down. 3. Choose the phones you want to move. a. To move all phones between the sites, select the **Move All Phones** check box. b. To choose specific phones, click the **+** next to **Phones**, then choose a phone from the drop-down menu. You can type the first part of a phone name to narrow the selection list. Repeat this step to choose multiple phones. 4. Click **Save** to move the phones. * If you choose **Move phone by name**: 1. Choose the phone from the **Phone** drop-down. The **Move To Hierarchy** field appears. 2. Choose the target site from the **Move To Hierarchy** drop-down. 3. Click **Save** to move the phone. 5. Choose **Subscriber Management > Phones** to verify that the phones are moved to the target site.