.. _generate-user-csv-import-file:

Generate Webex App User CSV Import File
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.. _21.1|VOSS-725:


Provided the following setting is enabled in the Global Settings, when a Webex App user is added or 
updated, a CSV file is created and attached to an email message, and sent to specified recipients 
via the Webex App message service: **Generate and send Webex App User CSV file via Webex App message**

The CSV file can be imported into Webex App Control Hub to update the users.

Formatted example of CSV file:

.. image:: /src/images/webex-teams-bulk-csv-example.png


.. note:: 
  
   This task can also be carried out in bulk.




Generate and Send Webex App User CSV file 
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**Prerequisite**:

* Enable the following setting in Global Settings: **Generate and send Webex App User CSV file via Webex App message**


**Perform these steps**: 

1. In the Admin Portal, go to (default menus) **Subscriber Management > Webex App > Generate User CSV Import File**.
2. Choose the relevant hierarchy (the hierarchy of your Webex App users). 
3. Fill out a **Recipient Email Address**
4. Click **Save**

   An email message with a CSV attachment is sent. The CSV file contains the data of all the 
   Webex App users.

   See: :ref:`global-settings` for an email message example.