.. _cucm_ldap_directory_sync: CUCM LDAP Directory Sync ------------------------- .. _21.3|EKB-11056: This procedure runs an on-demand CUCM LDAP directory sync to add new CUCM users into a Cisco Unified Communications Manager (CallManager/CUCM), from VOSS Automate. .. note:: This sync uses VOSS Automate's generic driver to perform a doLdapSync AXL request. For details around regular scheduled syncs, see :ref:`set_up_ldap_for_user_synchronization`. To perform a CUCM LDAP directory sync: 1. Log in to the Admin Portal as a Provider administrator or higher. #. Go to (default menus) **LDAP Management > CUCM LDAP Directory Sync**. #. From the **CUCM** drop-down, choose a CUCM cluster. #. From the **CUCM LDAP Directory Name** drop-down, choose the name of the LDAP directory to sync. #. Select the **Sync** checkbox to define whether the sync will run once you save. The default is True. #. Save your changes. If you have the **Sync** checkbox selected on this form, the sync triggers the workflow to add and update CUCM users into the CUCM LDAP directory.