.. _number-reservation:

Number Reservation
------------------

.. _20.1.1|VOSS-651:



Overview
...........

Number reservation allows numbers to be reserved for future use. Reserved
numbers cannot be allocated to a device or line.

The **Cooling & Reservation** list view (default menu **Number Management > Cooling &
Reservation**) allows a Provider administrator to manually reserve numbers at the
selected hierarchy (Provider, Customer or Site) for a specified number of days.
While a number is within the **Reservation duration (days)** period, it is
unavailable and cannot be used by a device or line.

If the **Reservation duration (days)** period is left blank, the numbers remain
in the **Reserved** status. Currently reserved numbers can be unreserved manually,
thereby *adding them back* to the list of available numbers.





|youtube.png|  `Manage Cooling <https://www.youtube.com/embed/G2dAn96I6I4?cc_load_policy=1&cc_lang_pref=en>`_

.. raw:: html

   <br/>

   <iframe width="560" height="315" title="Manage Cooling" src="//www.youtube.com/embed/G2dAn96I6I4?cc_load_policy=1&cc_lang_pref=en" frameborder="0" allowfullscreen></iframe>

   <br/>



.. rubric:: Related Topics

* :ref:`list-number-inventory-overview`
* :ref:`run_the_directory_number_inventory_audit_tool`
* :ref:`number-management-cooling`



Reserve Numbers
.................

1. In the Admin Portal, choose the relevant hierarchy level (Provider, Customer or Site) where you 
   want to reserve numbers.
#. Go to (default menus) **Number Management > Cooling & Reservation**. 
#. On the **Cooling & Reservation** page, at the **Select action**
   drop-down, select **Reserve**.
#. At **Reservation duration (days)**, define the number days to reserve the number/s. 
#. Enter **Reservation Notes** for the reserved numbers to describe why the numbers
   are being reserved. This is displayed in the **Reservation notes** field on the
   **Number Inventory** list.
#. At **Filters**, define filters to determine which numbers will be included in the **Available**
   box in the **Select Numbers** area. Options are:
   
   * Include available numbers
   * Include reserved numbers
   * Contains. Filte criteria to further refine the numbers displayed in the *Available* box.
   * Show numbers at/below hierarchy. Allows you to select a lower hierarchy
     level than the one selected on the hierarchy breadcrumb. 
       
#. Select one or more numbers in the **Available** box and click **Select** to
   move them to the **Selected** box.
#. Click **Save**. 

   The selected number(s) are placed into a **Reserved** status,
   and are no longer available for allocation to a subscriber or phone, etc. 
   
   .. note::
   
      Individual numbers can also be reserved directly from the **Number Inventory**
      list view (default menu **Number Management > Number Inventory**) by clicking
      on the required number on the list view and then selecting **Reserve Number**
      on the button bar.
   

Unreserve Numbers
...................

1. In the Admin Portal, choose the relevant hierarchy level (Provider, Customer or Site) where you 
   want to remove numbers from reservation (unreserve) to 
   add them back into the list of available numbers.

#. Go to (default menus) **Number Management > Cooling & Reservation**. 
#. On the **Cooling & Reservation** page, choose **Unreserve** from the **Select action**
   drop-down.   
#. Set **Filters** to determine which numbers will be included in the **Available**
   box in the **Select Numbers** area. Options are:
   
   * Include reserved numbers
   * Contains. Additional criteria to further refine the numbers displayed in the *Available* box.
   * Show numbers at/below hierarchy. Allows you to select a lower hierarchy
     level than the one selected on the hierarchy breadcrumb. 
       
#. Select one or more numbers in the **Available** box and click **Select** to
   move them to the **Selected** box. 
#. Click **Save**. 

   The selected number(s) are removed from the **Reserved** status,
   and are available for allocation to a subscriber or phone, etc.   




.. |menu_book32x24.png| image:: /src/images/menu_book32x24.png
.. |playcircle24x23.png| image:: /src/images/playcircle24x23.png
.. |youtube.png| image:: /src/images/youtube.png