.. _forced-authorization-levels:

Customize Authorization Levels
------------------------------

Open the **Customize Authorization Levels** form (default menu **Apps Management
> CUCM FAC Management > Customize Authorization Levels**) to access the list of
valid authorization (auth) levels and optional text. These instances are hierarchy
specific so you can have different codes/text for different hierarchies, e.g.
different customers or areas of the business.

The list of auth levels available in the drop-down can be customized. By default,
numeric values 0 to 250 are shown.

If a Customer only requires for example 0 to 6 auth levels, then a provider
administrator can clone, edit and save those instances to the lower hierarchy level.
Descriptive text can also be added to the cloned auth level first by adding a '-'
and then a 'description' *after* the numeric value, for example:

**1-Allow Local Calls**, where:

* '1' is the numeric value that gets selected on the Unified CM
* '-' is the delimiter that separates the numeric value and description
* 'Allow Local Calls'- is the (example) friendly description that describes
  the numeric value action

Once cloned to Customer level, only the cloned versions are displayed in the
**Authorization Level** drop-down when adding forced authorization code at Customer
level or lower.