.. _prerequisites_for_cucm_10x:

Prerequisites
-------------

End-user provisioning with VOSS Automate depends on the completion of the following
customer onboarding tasks:

• Devices defined (Cisco Unified Communications Manager, UC applications, WebEx)
• Network Device Lists (NDLs) created
• Single Sign On enabled, if necessary
• LDAP integration enabled, if necessary
• Any customer equipment to be monitored defined
• Customer sites defined with associated NDLs
• Directory Number Inventory configured
• Voice Mail service defined and associated with a customer