Clone a Class of Service ------------------------ Use this procedure to clone an existing Class of Service (CoS) to the same site hierarchy node with a new name. **Perform these steps**: 1. Log in as provider, reseller, customer, or site administrator. Note: When cloning a Class of Service (CoS), ensure that you select a valid site under the customer in the hierarchy node breadcrumb at the top of the view. If you attempt to clone a Class of Service at any other node in the hierarchy, you will receive an error indicating that you must be at a site. 2. Choose **Dial Plan Management > Site > Class of Service**. 3. Click on the Class of Service to be cloned. 4. Click **Action > Clone**. 5. Enter a unique name for the Class of Service in the **Class of Service Name** field. Make the name as descriptive as possible using up to 50 alphanumeric characters, including spaces, period(s), hyphens (-), and underscore characters (_). 6. (Optional) Add a description for the Class of Service in the **Description** field. 7. Click **Save** to save the new Class of Service. Note: You must save the cloned CoS to the same site hierarchy node as the original CoS. You cannot save the cloned Class of Service to a different site, or to a different hierarchy node. The new Class of Service appears in the table of Classes of Service and it can be edited or deleted as required.