.. _cuc-sync:


Cisco Unity Connection Sync
----------------------------

.. _19.3.4|EKB-4778:


User related services such as Unified Messaging, Alternate Extension, etc. are only
imported when the User is added or if there is a modification done to the User,
e.g. First Name, Last Name, Email address, etc.

If services are added directly to the User on Cisco Unity Connection, e.g. when
adding Unified Messaging, this service will not be imported when running the next
full import from CUC. To import these services a Model Type List must be applied
to the Data Sync to target the required Model Types. A default Model Type list
**CUCXN Overbuild Resources** exists for this purpose, which includes the following
model types:

* device/cuc/User
* device/cuc/UserPassword
* device/cuc/UserPin
* device/cuc/AlternateExtension
* device/cuc/SmtpDevice
* device/cuc/SmsDevice
* device/cuc/PagerDevice
* device/cuc/PhoneDevice
* device/cuc/HtmlDevice
* device/cuc/Callhandler
* device/cuc/CallhandlerMenuEntry
* device/cuc/CallhandlerTransferOption
* device/cuc/Greeting
* device/cuc/MessageHandler
* device/cuc/ExternalService
* device/cuc/ExternalServiceAccount