[Index]
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New UC app onboarding
When new Unified CM and CUC servers are added in a cluster, the Monitoring details on the publisher servers show the list of available arbitrators under the Assurance Arbitrator Server check box instances. Select all the arbitrators to monitor the server.
See:
Note
The onboarding workflow transaction log also shows the updates and import of the Unified CM and CUC server service parameters.
The feature does not currently allow for the modification of any existing monitoring on UC Apps. Once a Unified CM or Unity Connection server is created, use the Onboard/Offboard Asset tools to enable/disable monitoring.
Onboard Assets
If VOSS Assurance arbitrators are configured at a hierarchy, then for existing UC app (Unified CM and Unity Connection) clusters on VOSS Automate, the Onboard Assets menu provides for the management of the clusters and arbitrator servers in a batch.
All servers in a cluster are onboarded unless a server is already onboarded, in which case the the server is skipped. Inspect the Transaction Log to see the transactions and sub-transactions for each cluster.
A number of Views are available that are not exposed in the menu, but do have access profiles enabled for provider and higher level administrators, so that single assets can be onboarded. The views can be added to menus if needed:
These tools do not direct you to a particular hierarchy and the views allow you to carry out the tasks on the form by selecting:
The views offer the same functionality as transfer boxes available on the Onboard Assets and Offboard Assets menus, but:
Onboard workflows
When a Unified CM or Unity Connection server (asset) is associated with a VOSS Assurance arbitrator, the following updates are made by VOSS Automate on the associated arbitrator.
The transactions for these can be seen on the transaction log.
Note
In the case of multiple server onboarding, the transaction log Action: Create Cucm App User may show a Status of Fail. This can be ignored, since duplicate user creation is ignored.
Create asset (the server)
Create (or update if not first asset) asset group (required by arbitrator)
One asset group is created per customer on VOSS Automate.
Create probes (performance monitoring): 5 probes are created - 4 generic and 1 customer-specific.
Create a probe group - see Probes, Group Names, Profiles and Timings.
Create relevant credentials on Arbitrator - using the selected credential type user credentials set up on VOSS Automate.
These credentials are used to make the request to the asset, for example AXL user for Unified CM.
Create profiles in the VOSS Assurance arbitrator to tie together the items above: Probe Group > Templates/Profiles
See Probes, Group Names, Profiles and Timings.
For Unified CM, service parameters for each server are updated:
If an update is made on an existing Unified CM, it is updated to show it is monitored by the arbitrator. The Monitoring details on the publisher servers show the list of available arbitrators and read-only enabled arbitrators that monitor the server.
The created assets, groups and profiles can be inspected on the integrated arbitrator interface. For details, see the VAA documentation.
When assets are onboarded, the probe groups and profiles as shown in the tables below are added to the VOSS Assurance and Analytics arbitrator.
Note
For Unified CM and Unity Connection servers, only the ping monitor profile is added.
When assets are offboarded, these are similarly removed from the arbitrator.
PERFMON CUCM Group Profile | |
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Probe name | axlGetPerfmonCounters_CUCM_INTF (<CUCM Cluster name>) |
Probe Group Name | <customer_name>-CUCM Perfmon AXL (<CUCM Cluster name>) |
Frequency | 600 sec (10 min) |
For Publisher Server | Yes |
For Subscriber Server | No |
PERFMON CUC Group Profile | |
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Probe name | axlgetperfmon (<CUCxn Cluster name>) |
Probe Group Name | <customer_name>-Cisco Unity AXL (<CUCxn Cluster name>) |
Frequency | 300 sec (5 min) |
For Publisher Server | Yes |
For Subscriber Server | No |
RIS Group Profile | |
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Probe Group Name | 1-Cisco CUCM RIS CmDevice_creds |
Frequency | 300 sec (5 min) |
For Publisher Server | Yes |
For Subscriber Server | No |
PINGMON Group Profile | |
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Probe Group Name | 1b-PING Monitor |
Frequency | 300 sec (5 min) |
For Publisher Server | Yes |
For Subscriber Server | Yes |
VERSION Group Profile | |
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Probe Group Name | 4-Cisco CUCM Version |
Frequency | 86400 sec (24 hr) |
For Publisher Server | Yes |
For Subscriber Server | No |
RTMT Group Profile | |
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Probe Group Name | 5-Cisco RTMT |
Frequency | 1800 sec (30 min) |
For Publisher Server | Yes |
For Subscriber Server | No |
This tool onboards multiple Cisco UCM and Unity Cnnection cluster as assets onto multiple Assurance arbitrator servers.
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Credential Type | Select the credential type of the selected cliusters to use for monitoring. Default: ADMIN |
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Cisco UCM Clusters | Select the Cisco UCM clusters to onboard as assets onto the selected Assurance Arbitrators. |
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Cisco Unity Connection Clusters | Select the Cisco Unity Connection clusters to onboard as assets onto the selected Assurance Arbitrators. |
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Assurance Arbitrator Servers | Select one or more Arbitrator server as target to create asset and related configuration for the cluster selected above. |
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