[Index]

Model: view/OffboardAssuranceAssets

VOSS Assurance

To access the latest documentation, go to Documentation and Resources at: https://voss.portalshape.com

Unified CM- and Unity Connection Clusters that have been integrated with Assurance Arbitrator Servers are offboarded in two ways.

Note

While an asset can be offboarded, the feature does not currently allow for the modification of any existing monitoring on UC Apps.

Deleting the UC app

When a Unified CM or Unity connection server or cluster that was integrated with an arbitrator server is deleted, the asset, customer specific probes, profiles, credentials and related data are removed from the arbitrator. The VOSS Automate arbitrator data syncs for the UC app are also removed. See the Offboard workflows below.

Offboard Assets

The Offboard Assets menu provides for the removal of the clusters associations by arbitrator server in a batch.

  1. Select Offboard Assets. You will be asked to choose a customer level hierarchy.
  2. From the Assurance Arbitrator Server drop down, select the arbitrator to offboard assets.
  3. Select assets currently associated with the arbitrator shown in Available transfer boxes. Offboarding is set by moving these to the Selected boxes.
  4. Click Save.

Inspect the Transaction Log to see the transactions and sub-transactions.

Offboarded Unified CM and CUC servers in a cluster remain and show Monitoring details with specific Assurance Arbitrator Server instances disabled.

Additional Tool to Offboard Single Servers

A View is available that is not in the menu, but it has access profiles enabled for provider and higher level administrators, so that single assets can be offboarded. They can be added to menus if needed:

This tool allows you to carry out the tasks on the form by selecting:

Offboard workflows

When a Unified CM or Unity Connection server (asset) is unassociated with a VAA Arbitrator, the following updates are made by VOSS Automate on the arbitrator.

The transactions for these can be seen on the transaction log.

  1. Remove asset (the server)
  2. Remove or refresh asset group
  3. Remove probe (performance monitoring)
  4. Remove probe group (customer specific) - see Probes, Group Names, Profiles and Timings
  5. Remove relevant credentials on Arbitrator - by default the ADMIN user credentials set up on VOSS Automate
  6. Remove profiles in VAA Arbitrator: Probe Group > Templates/Profiles - see Probes, Group Names, Profiles and Timings.
  7. For Unified CM, remove the application user if this is a Publisher.

The UC app Monitoring details will show the arbitrators un-selected.

Probes, Group Names, Profiles and Timings

PERFMON CUCM Group Profile
Probe name axlGetPerfmonCounters_CUCM_INTF (<CUCM Cluster name>)
Probe Group Name <customer_name>-CUCM Perfmon AXL (<CUCM Cluster name>)
Frequency 600 sec (10 min)
For Publisher Server Yes
For Subscriber Server No
PERFMON CUC Group Profile
Probe name axlgetperfmon (<CUCxn Cluster name>)
Probe Group Name <customer_name>-Cisco Unity AXL (<CUCxn Cluster name>)
Frequency 300 sec (5 min)
For Publisher Server Yes
For Subscriber Server No
RIS Group Profile
Probe Group Name 1-Cisco CUCM RIS CmDevice_creds
Frequency 300 sec (5 min)
For Publisher Server Yes
For Subscriber Server No
PINGMON Group Profile
Probe Group Name 1b-PING Monitor
Frequency 300 sec (5 min)
For Publisher Server Yes
For Subscriber Server Yes
VERSION Group Profile
Probe Group Name 4-Cisco CUCM Version
Frequency 86400 sec (24 hr)
For Publisher Server Yes
For Subscriber Server No
RTMT Group Profile
Probe Group Name 5-Cisco RTMT
Frequency 1800 sec (30 min)
For Publisher Server Yes
For Subscriber Server No

This tool offboards selected assets and related config off of a selected Assurance arbitrator server.

Model Details: view/OffboardAssuranceAssets

Title Description Details
Assurance Arbitrator Server * Select an Arbitrator server from which to remove an asset.
  • Field Name: arbitrator
  • Type: String
Assurance Arbitrator PKID Hidden field to store the selected arbitrator's PKID.
  • Field Name: arbitrator_pkid
  • Type: String
Assets Select one or more assets to remove.
  • Field Name: assets.[n]
  • Type: Array