[Index]
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Webex Teams Feature Reference
This provides a condensed view of the Webex Teams Licenses consumed and available at the selected hierarchy level.
Click Webex Teams > Licenses to open the Webex Teams Licenses list view. The list view provides the following information:
Webex Teams license usage counts are't automatically updated in VOSS Automate after licenses are assigned (that is, after assigning a subscriber with Webex Teams services). For this reason, it is recommended that you create a schedule to periodically sync Webex Teams user licenses.
Webex Teams user license syncs may be actioned manually:
Admin Portal | To sync Webex Teams users for the customer, click the Services menu, then on the Customer Access form, click Action > Sync Webex Teams Roles Licenses Go to (default menu) Administration Tools > Data Sync and run the SyncSparkRolesLicenses<customer_name> instance. |
Business Admin Portal | On the Webex Teams Quick Actions card at the customer hierarchy, select Sync Licenses. |
Important
Webex Teams Licenses need to be synced after upgrading to release 21.1:
Execute the Data Sync named SyncSparkRolesLicenses<CUSTOMER_NAME>.
If the Webex Teams organization associated with the Customer hierarchy has multiple Subscriptions, a default Subscription must be configured under the Webex Teams Customer Access.
See: Create Webex Teams Service.
If the Webex Teams organization associated with the Customer hierarchy has multiple Site URLs, a default Site URL must be configured under the Webex Teams Customer Access.
See: Create Webex Teams Service.
Only licenses synced and managed by VOSS Automate will be assignable to a Webex User. This means that licenses from Subscriptions and Sites other than the default configured above will not be retained on a user.
Note
This process only collects data at customer and site levels.
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License Id |
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Name |
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Consumed Units |
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Total Units |
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Site URL |
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Site Type |
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Subscription ID |
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