[Index]
To access the latest documentation, go to Documentation and Resources at: https://voss.portalshape.com
This procedure displays and updates site defaults.
Note
Site defaults provide the default values for several of the tasks performed during onboarding. When creating a site, a site defaults instance is created on the site, having the same name as the new site, and pre-populated with several default values.
For Provider deployments, when creating a Cisco HCS site dial plan, the site defaults on the site are updated with dial-plan-related attributes that are affected by the deployed site dial plan. Any related existing values are overwritten. When the site dial plan is removed, these values are reset (set to empty) in the site defaults.
The Site Defaults Doc (SDD) is useful for managing multi-site, multi-country customers. A SDD allows a Provider administrator (or higher) to define geo-specific information at a site level, allowing multinational sites to stay in sync.
Geo-specific information includes CUCM user-locale and network-locale defaults, as well as the CUC time zone and language defaults.
See Also:
Site Defaults Doc Templates in the Core Feature Guide.
Perform these steps
Log in to VOSS Automate (to the Admin Portal or to the Business Admin Portal), as provider, reseller, or customer administrator.
Open the site defaults editing screen:
Click through the following tabs to modify default values, as required in accordance with your devices and vendors:
Save your changes.
Note
Field descriptions for the tabs on this screen are documented below.
Note that the SDD also contains ten custom string fields and ten custom boolean fields, which are, by default, untitled and hidden:
To enable and use these fields, higher-level administrators can modify the field display policy for the SDD (at a specific hierarchy). Once the fields are available, designers can reference the fields in custom configuration templates and workflows.
General Defaults Tab
Option | Default Value |
---|---|
Name | Mandatory. The same name as the site. Only one instance of site defaults exists for a site. |
Default CUCM Device Pool | Cu{CustomerId}Si{SiteId}-DevicePool |
Default CUCM Location | Cu{CustomerId}Si{SiteId}-Location |
Default CUCM Region | Cu{CustomerId}Si{SiteId}-Region |
Default CUCM Date/Time Group | CMLocal For Provider deployments, choose from the drop-down list. |
Default User Locale | The user locale identifies a set of detailed information to support users at the specific location, including language and font. Choose the required user locale from the drop-down list, which contains all user locales available on the CUCM at the selected location. |
Default Network Locale | The network locale contains a definition of the tones and cadences that the phones and gateways use at the specific location. Choose the required network locale from the drop-down list, which contains all network locales available on the CUCM at the selected location. |
Default User Profile (for User Self Provisioning) | Choose from the drop-down list. |
Default CUCM Hunt Pilot Partition | Cu{CustomerId}Si{SiteId}-Feature-PT |
Default CUCM Call Pickup Partition | Cu{CustomerId}Si{SiteId}-Feature-PT |
Default CUCM Call Park Partition | Cu{CustomerId}Si{SiteId}-Feature-PT |
Default CUCM MeetMe Partition | Cu{CustomerId}Si{SiteId}-Feature-PT |
Default CUCM Group | Default value: Default |
Device Defaults Tab
Values on the Device Defaults tab are applied to the configuration template associated with adding a subscriber (SubcriberPhonePrePopulate).
Option | Default Value |
---|---|
Default CUCM Phone Product | Cisco 9971 |
Default CUCM Phone Protocol | SIP |
Default CUCM Phone Button Template | Standard 9971 SIP |
Default CUCM Phone Security Profile | Cisco 9971 - Standard SIP Non-Secure Profile |
Default CUCM Phone Softkey Template | Standard User |
Default CUCM Phone SIP Profile | Standard SIP Profile |
Default CUCM Phone Presence Group | Standard Presence Group |
Default CUCM Phone Common Profile | Standard Common Phone Profile |
Default CUCM Phone Line E164 Mask | Enter a E164 mask value that will be applied as a default when devices have not been configured with static values. |
Default CUCM Device CSS | Cu{CustomerId}Si{SiteId}-{countryIsoCode}- DP-Emer-CSS |
Default CUCM User Subscribe CSS | Internal-CSS |
Default CUCM Phone Subscribe CSS | Cu{CustomerId}Si{SiteId}-InternalOnly-CSS |
Default CUCM Device Profile Product | Cisco 9971 |
Default CUCM Device Profile Protocol | SIP |
Default CUCM Device Profile Button Template | Standard 9971 SIP |
Option | Default Value |
---|---|
Default CUCM Device Profile Line E164 Mask | None. Enter a E164 mask value that will be applied as a default when devices have not been configured with static values. |
Default CUCM Device Profile EMCC CSS | None |
Default CUCM Remote Destination Profile CSS | None |
Default CUCM Remote Destination Profile ReRouting CSS | None |
Default CUCM Remote Destination Profile Line E164 Mask | None. Enter a E164 mask value that will be applied as a default when devices have not been configured with static values. |
Use National Mask Format | When this check box is selected, the E164 Mask will use the National format of the associated E164 Number. For example, if the E164 Number has been added in the format +44 1234 5000, and this check box is selected, the E164 Mask on the device will have the International Dialing Code prefix removed e.g. +44, and a '0' will be prefixed to the number e.g. 012345000. Note: For Quick Add Subscriber, set the following value in the E164 Mask field of the relevant phone, device profile and remote destination profile configuration template {{ macro.SDD_QAS_E164Number_MCR }}. See the "Reference CUCM Phone Template" CFT for an example configuration. |
Line Defaults Tab
Values on the Line Defaults tab are applied to the configuration template associated with adding a line (line-cft).
Option | Default Value |
---|---|
Default CUCM Line BLF Presence Group | Standard Presence Group |
Default CUCM Line Voicemail Profile | None |
Default CUCM Line Partition | |
Default CUCM Line Alternate E164 Partition | None |
Default CUCM Line CSS | Cu{CustomerId}Si{SiteId}-InternalOnly-CSS |
Default CUCM Line Call Forward CSS | Internal-CSS |
Default CUCM Line Call Forward No Answer CSS | Internal-CSS |
Default CUCM Line Call Forward All CSS | Internal-CSS |
Default CUCM Line Call Forward No Answer Internal CSS | Internal-CSS |
Default CUCM Line Call Forward Busy CSS | Internal-CSS |
Option | Default Value |
---|---|
Default CUCM Line Call Forward Busy Internal CSS | Internal-CSS |
Default CUCM Line Call Forward No Coverage CSS | Internal-CSS |
Default CUCM Line Call Forward No Coverage Internal CSS | Internal-CSS |
Default CUCM Line Call Forward On Failure CSS | Internal-CSS |
Default CUCM Line Call Forward On Failure Internal CSS | Internal-CSS |
Default CUCM Line Call Forward Not Registered CSS | Internal-CSS |
Default CUCM Line Call Forward Alternate Party CSS | CU1-DummyBlk-CSS |
Default CUCM Line Call Forward Secondary CSS | Internal-CSS |
User Defaults Tab
Option | Default Value |
---|---|
Default System User Role | {SiteName}SelfService |
Default CUCM User BLF Presence Group | Standard Presence group |
Default CUCM Service Profile | None |
Default Self-service Language | Choose from the drop-down list of installed Self-service languages. Default is English (en-us). |
CUC Defaults Tab
For more information about the settings on this tab, see:
Cisco Unity Connection Localization in the Core Feature Guide.
Option | Default Value |
---|---|
Default CUC Phone System | This field is populated by the Voice Mail workflow when a Voice Mail pilot number is associated with a site. Likewise, the field is reset (Empty) when the Voice Mail pilot number is disassociated from a site. |
Default CUC Subscriber Template | This field is populated by the Voice Mail workflow when a Voice Mail pilot number is associated with a site. Likewise, the field is reset (Empty) when the Voice Mail pilot number is disassociated from a site. |
Default CUC HTML Notification Template | Default_Dynamic_Icons |
Default CUC SMPP Provider | None |
Default CUC TimeZone | None. Choose from the drop-down list, for example: GMT-05:00-America-New_York. The timezones available in this drop-down are those added in Services > CUC Localization > CUC TimeZone Filters (see cross reference below). You can also manually enter a valid timezone index value in this field, for example 035 for (GMT-05:00) Eastern Time (US and Canada). Note that the code entered must already be installed on the CUC server associated to this site. |
Default CUC Language | None. Choose from the drop-down list, for example: English-US. The languages available in this drop-down are those in Services > CUC Localization > CUC Language Filters (see cross reference below). You can also manually enter a valid Locale ID (LCID) value for the language in this field, for example 1036 for French - France. Note that the code entered must already be installed on the CUC server associated to this site. |
Default Language That Callers Hear | None. Choose from the drop-down list:
|
HotDial Defaults Tab
Option | Default Value |
---|---|
Default PLAR CSS | None |
Default HotDial TimeZone | None |
Overbuild Defaults Tab
The Overbuild Defaults tab is visible only to Provider and Reseller administrators.
Settings on this tab:
For more information about the settings on this tab, see:
Overbuild Site Defaults: Overview in the Core Feature Guide.
MS Teams Tab
Settings on this tab:
Configure Microsoft Tenant Dialplan in the Core Feature Guide.
Introduction to Microsoft Teams Policies in the Core Feature Guide.
To access the latest documentation, go to Documentation and Resources at: https://voss.portalshape.com
Provider administrators or higher can manage multi-site, multi-country customers by setting geo-specific information using the Site Defaults Doc. Using this information, administrators can use custom Configuration Templates (as in the Quick Add Group for Quick Add Subscriber), to set this information on a per-site level.
Timezones and languages in VOSS Automate are populated with the required CUC timezones and languages. These are typically selected from the relevant drop-down lists as described under Modify Site Defaults.
Note
You must only add timezone and language codes in VOSS Automate that match the installed timezones and languages on the associated CUC Server. The names entered must uniquely describe the timezone and code.
See also:
To access the latest documentation, go to Documentation and Resources at: https://voss.portalshape.com
To add a custom Cisco Unity Connection timezone filter:
To add a custom Cisco Unity Connection language filter:
When a provider hierarchy is created in VOSS Automate, a workflow creates a default Site Defaults Doc Template (SDD template) called PROVIDER_TEMPLATE at the provider level.
The data in this template is in turn used to generate a customer-level default SDD template called CUSTOMER_TEMPLATE for each customer added to the system under the respective provider hierarchy.
When creating a site, a SDD instance is created on the site using the CUSTOMER_TEMPLATE. The site level SDD is useful for managing multi-site, multi-country customers and allows a provider administrator (or higher) to define geo-specific information at a site level, allowing multinational sites to stay in sync.
The site level SDD has the same name as the new site, and is also pre-populated with several default values. Site level SDDs provide the default values for several of the tasks performed during onboarding.
For Provider deployments, when creating a Cisco HCS site dial plan, the site defaults on the site are updated with dial-plan-related attributes that are affected by the deployed site dial plan. Any related existing values are overwritten. When the site dial plan is removed, these values are reset (set to empty) in the site defaults.
Administrators with the required permissions can modify the PROVIDER_TEMPLATE and CUSTOMER_TEMPLATE SDD templates as required in order to customize SDD settings in the template during the creation of lower level SDDs and SDD templates. The default SDD templates are shown in the list view of the Site Defaults menu.
Related Topics
Site Defaults Doc
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General Defaults | Group Assigned by FDP |
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Device Defaults | Group Assigned by FDP |
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Default CUCM Phone Product |
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Default CUCM Device Profile Product |
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Default CUCM Device Profile Protocol |
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Default CUCM Device Profile Button Template |
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Default CUCM Device Profile Line E164 Mask |
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Default CUCM Remote Destination Profile Line E164 Mask |
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Use National Mask Format |
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Line Defaults | Group Assigned by FDP |
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Default CUCM Line Presence Group |
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Overbuild Defaults | Group Assigned by FDP |
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Include Site for Overbuild | Mark this site as to be included for Overbuild |
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Create Internal Number Inventory at Customer | Creates Internal Number Inventory at Customer level when selected, else creates INIs at Site level Default: false |
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Additional Device Pools | Choose the Device Pools to include for the move. |
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Device Pool Name | Device Pool to be used during Overbuild for this site. |
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Replace With Default Device Pool | Replace the Device Pool with the site default Device Pool |
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Overbuild Device Control | Select the method of device selection Default: all |
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Phones | Move all phones that match search-criteria, to destination site. |
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Dual-mode Remote Destinations | Remote Destinations associated to Dual-Mode Phones |
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Users | Move Users down to associated phones |
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Device Profiles | Move User Device Profiles down to associated User |
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Remote Destination Profiles | Move Remote Destination Profiles that match search-criteria, to destination site. |
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Remote Destinations | Remote Destinations associated to RDP's |
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Lines | Lines associated to 1) phones, 2) device profiles, 3) RDP's. |
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CUC Users | Unity Connect Users associated to phones |
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Webex Teams Users | Webex Teams Users that have a User at Site level with same email address. |
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Contact Center Agents | Contact Center Agents that have a User at Site level with same user ID. |
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PexIP Users | PexIP Users that have a User at Site level with same username. |
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Microsoft Users | Move Microsoft users to site level using Filter Model Criteria. |
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MS 365 User Model Filter Criteria | Rule to use for matching the MSOL User. |
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MS Teams | Group Assigned by FDP |
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Manage Licenses | Allow VOSS4UC to manage MS licenses |
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MS O365 User can be added | Allow VOSS4UC to add and delete MS O365 Users |
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Auto Delete VOSS4UC User | Delete VOSS4UC User when deleting Azure AD Online Users |
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Enterprise Voice | MS-Teams Users provisioned with Enterprise Voice = False and OnLine Voice Routing Policy = Not Set |
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MS-Teams Direct Routing | MS-Teams DirectRouting disabled on PBX-side or in the SBC |
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Default Tenant Dial Plan | Default TenantDialPlan |
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Default Online Voice Routing Policy | Default OnlineVoiceRoutingPolicy |
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Default Teams Messaging Policy | Default TeamsMessagingPolicy |
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Default Teams Meeting Broadcast Policy | Default TeamsMeetingBroadcastPolicy |
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Default Teams Meeting Policy | Default TeamsMeetingPolicy |
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Default Teams Video Interop Service Policy | Default TeamsVideoInteropServicePolicy |
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Default Teams Calling Policy | Default TeamsCallingPolicy |
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Default Teams Call Park Policy | Default TeamsCallParkPolicy |
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Default Teams Upgrade Policy | Default TeamsUpgradePolicy |
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Default Teams Emergency Call Routing Policy | Default TeamsEmergencyCallRoutingPolicy |
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Default Teams Emergency Calling Policy | Default TeamsEmergencyCallingPolicy |
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Default Usage Location | Default Usage Location |
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