.. _view_users:

View Users
----------

.. _20.1.1|VOSS-551|EKB-4798:
.. _20.1.1|VOSS-551|EKB-7522:


From the default menu **User Management > Users** list view, users are shown at or below the current hierarchy node.
The users can be created in the system in various ways, depending on your specific setup:

* Synced in from LDAP and promoted to a user
* Synced in from applications (for example: Voicemail, Conferencing, and so on - see: :ref:`user-sync-source`)
* Added to VOSS Automate when creating an end user
* Added to VOSS Automate when creating an administrator user

User creation can also vary across different hierarchies in the system.

Note the following user details:

+-----------------+------------------------------------------------------------------------------------------------------------------+
| **Sync Source** | The source application of user data, for example:                                                                |
|                 |                                                                                                                  |
|                 | **LOCAL** indicates that the user has been manually created in VOSS Automate and has not been synced from LDAP   |
|                 | or from Cisco Unified CM.                                                                                        |
|                 |                                                                                                                  |
|                 | **CUCM** indicates that the user exists on both VOSS Automate and Cisco Unified CM, and is not synced from LDAP. |
|                 | The user may have been created first on VOSS Automate (top-down) or created on Cisco Unified CM and synced       |
|                 | into VOSS Automate (bottom-up).                                                                                  |
|                 |                                                                                                                  |
|                 | See: User Sync Source [#]_                                                                                       |
+-----------------+------------------------------------------------------------------------------------------------------------------+
| **Sync Type**   | Identifies the user that was synced from a device as indicated by **Sync Source** according to a type.           |
|                 | The setting is read-only and assists in for example distinguishing LDAP sync users (bottom-up CUCM-LDAP or       |
|                 | or top-down LDAP). Example values:                                                                               |
|                 |                                                                                                                  |
|                 | * **CUCM-Local**: if the sync source is **CUCM** and user is synced from CUCM                                    |
|                 | * **CUCM-LDAP**: if the sync source is **CUCM** and user is LDAP synced                                          |
|                 | * **LDAP**: if the sync source is **LDAP** and user is LDAP synced                                               |
|                 | * **LOCAL**: sync source is LOCAL                                                                                |
+-----------------+------------------------------------------------------------------------------------------------------------------+
| **User Type**   | Administrators (**Admin**) who are users accessing the system in order to perform administrative activities      |
|                 |                                                                                                                  |
|                 | End users (**End User**) that will be set up with services in the system.                                        |
+-----------------+------------------------------------------------------------------------------------------------------------------+
| **Auth Method** | See: User Authentication Methods [#]_                                                                            |
+-----------------+------------------------------------------------------------------------------------------------------------------+

.. [#] **Sync Source**: see: :ref:`user-sync-source`.
.. [#] **Auth Method**: see: :ref:`user-authentication-methods`.

* Click any user to see additional information about the user. See also: :ref:`check_user_provisioning_status`.
* Click **Add** to add a user manually.