.. _manage-caller-input-keys:


Manage Voicemail Caller Input Keys
----------------------------------

.. _19.2.1|VOSS-458|EKB-2785:


You can edit caller input keys for an existing Voicemail user.

1. Log in as site administrator or higher.
#. Make sure that the hierarchy path is set to the correct node.
#. Choose **Subscriber Management > Voicemail**
#. Click on the Voicemail user you want to edit or click **Add**. For the **Add**
   transaction only, a **CUC Account**, including **Voicemail Account Name** must
   be created and saved before the **Caller Input** tab is active.
#. From the **Caller Input** tab, configure the default caller input keys:
   
   a. Click on the required key (\*, #, or 0 to 9).
   #. Choose the action for the key from the drop-down list, see :ref:`caller-input`.
      
   Additional fields are exposed when choosing certain options. For example, when
   you choose the **User with Mailbox** call action, the **User with Mailbox** and
   **Transfer / Greeting** fields are exposed.

#. Click **Save** when complete to save the caller input settings.


.. rubric:: Related Topics

* 
  .. raw:: latex

     Add, Update, or Delete a Call Handler (Auto Attendant) in the Core Feature Guide

  .. raw:: html
  
     <a href="tasks-add-aa-call-handler-service.html">Add, Update, or Delete a Call Handler (Auto Attendant)</a>